0
NPS
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Ansell Healthcare
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About Ansell Healthcare's Brand
From that vision, Ansell strives to provide consistent product quality worldwide, meeting or exceeding the strictest legislation.
Brand at a Glance
76%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
Ansell Healthcare NPS
Ansell Healthcare's Net Promoter Score (NPS) is a 0 with 33% Promoters, 34% Passives, and 33% Detractors. Net Promoter Score tracks whether Ansell Healthcare's customers would recommend using the product based on a scale of -100 to 100.
Ansell Healthcare Overall NPS
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
Ansell Healthcare NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 0 | Oct 2021 | 0 |
Feb 2022 -66 | Feb 2022 | -66 |
Mar 2022 -25 | Mar 2022 | -25 |
Apr 2022 0 | Apr 2022 | 0 |
Jun 2022 17 | Jun 2022 | 17 |
Aug 2023 -1 | Aug 2023 | -1 |
Nov 2024 0 | Nov 2024 | 0 |
Jul 2025 0 | Jul 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ansell Healthcare Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of Ansell Healthcare users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ansell Healthcare Product Quality
4/5
Ansell Healthcare has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Ansell Healthcare's overall Product Quality score rated by its users and customers.
Ansell Healthcare Product Information
Ansell Healthcare’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://ansell.com
- Company Size
- 10,000+ Employees
Industry
Tech
Healthcare
Ansell Healthcare Pricing
Ansell Healthcare ROI & Value For Money
3.8/5
Ansell Healthcare has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Ansell Healthcare Customer Satisfaction (CSAT)
Ansell Healthcare Customer Satisfaction (CSAT) Score
86 / 100
Ansell Healthcare has an overall Customer Satisfaction score of 86 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
43%
Satisfied
43%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Ansell Healthcare Customer Service
3.9/5
Ansell Healthcare has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Ansell Healthcare's Customer Service
Address
111 Wood Avenue South, Suite 210, Iselin, NJ
Website
http://ansell.com
Phone Number
61 3 9270 7270
Ansell Healthcare as an Employer
Consumer vs. Employees
Ansell Healthcare scored a 0 for Net Promoter Score and a 28 for Employee Net Promoter Score. NPS gauges how likely a customer of Ansell Healthcare would recommend the brand to a friend. ENPS measures how likely Ansell Healthcare employees would recommend working at Ansell Healthcare to a friend.
Net Promoter Score
0
NPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
28
eNPS Score
| 57% | Promoters |
|---|---|
| 14% | Passive |
| 29% | Detractors |
