0
NPS
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Brand Page
ANT Farm
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About ANT Farm's Brand
ANT Farm develops wireless sensor networks for the home automation market.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
3.7/5
Pricing
4.2/5
Customer Service
ANT Farm NPS
ANT Farm's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether ANT Farm's customers would recommend using the product based on a scale of -100 to 100.
ANT Farm Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
ANT Farm NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 100 | Oct 2023 | 100 |
Dec 2023 0 | Dec 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ANT Farm Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of ANT Farm users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ANT Farm Product Quality
5/5
ANT Farm has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock ANT Farm's overall Product Quality score rated by its users and customers.
ANT Farm Product Information
ANT Farm’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.antfarm.co.in
- Company Size
- 1-10 Employees
Industry
Tech
Ecommerce and Marketplaces
Hardware and Devices
Mobile App
ANT Farm Pricing
ANT Farm ROI & Value For Money
3.7/5
ANT Farm has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ANT Farm's overall ROI score rated by its users and customers.
ANT Farm Customer Satisfaction (CSAT)
ANT Farm Customer Satisfaction (CSAT) Score
100 / 100
ANT Farm has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ANT Farm Customer Service
4.2/5
ANT Farm has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock ANT Farm's overall Customer Service score rated by its users and customers.
About ANT Farm's Customer Service
Address
A-401, Chandhere Complex, Opp. Inorbit Mall, Nagar Road, VimanNagar, Los Angeles, CA
Website
http://www.antfarm.co.in
Phone Number
020-4120-2737
ANT Farm as an Employer
4.2/5
ANT Farm has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ANT Farm scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of ANT Farm would recommend the brand to a friend. ENPS measures how likely ANT Farm employees would recommend working at ANT Farm to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
