0
NPS
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Aparavi
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About Aparavi's Brand
The Aparavi Platform delivers a data intelligence solution that helps you to save costs, increase productivity and reduce risk by analyzing and optimizing your unstructured data. Aparavi connects business and IT and transforms data into a competitive asset.
Brand at a Glance
10%
Customer Loyalty
2.6/5
Product Quality
2.6/5
Pricing
1.5/5
Customer Service
Aparavi NPS
Aparavi's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Aparavi's customers would recommend using the product based on a scale of -100 to 100.
Aparavi Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Aparavi NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Mar 2022 100 | Mar 2022 | 100 |
Dec 2025 0 | Dec 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aparavi Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Aparavi users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aparavi Product Quality
2.6/5
Aparavi has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Aparavi's overall Product Quality score rated by its users and customers.
Aparavi Product Information
Aparavi serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Aparavi supports Web devices and offers products for small, medium, and large sized businesses.
Aparavi’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Website
- https://www.aparavi.com
- Company Size
- 51-200 Employees
Industry
Tech
Big Data
SaaS
Languages Supported
English
Aparavi Pricing
Aparavi ROI & Value For Money
2.6/5
Aparavi has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Aparavi's overall ROI score rated by its users and customers.
Aparavi Pricing Plans
Aparavi has a pricing structure that accommodates small, medium, and large businesses. Starting from $4000/year, Aparavi uses a subscription model.
Who Uses Aparavi?
Small Businesses
Medium Businesses
Large Enterprises
Aparavi Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aparavi Customer Service
1.5/5
Aparavi has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Aparavi's overall Customer Service score rated by its users and customers.
About Aparavi's Customer Service
Address
1351 3rd Street Promenade #206, Santa Monica, CA 90401
Website
https://www.aparavi.com
Aparavi's Social Links
Aparavi as an Employer
4.5/5
Aparavi has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
CEO of Aparavi
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Aparavi scored a 0 for Net Promoter Score and a 70 for Employee Net Promoter Score. NPS gauges how likely a customer of Aparavi would recommend the brand to a friend. ENPS measures how likely Aparavi employees would recommend working at Aparavi to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
70
eNPS Score
| 79% | Promoters |
|---|---|
| 12% | Passive |
| 9% | Detractors |
