Apptentive Claimed Company

Apptentive's solution measures shifts in sentiment from customer experience to win back consumers and activate fans. Using intelligent tools and precise targeting, Apptentive helps enterprise brands capture actionable emotions and feedback from the 90 percent of consumer voices typically missed, and quickly turns that feedback into action. Apptentive gives marketers, product managers, and customer experience leaders the keys to their customers’ hearts through historical insights into brand loyalty and shifting emotions to support customer-centric decisions. The company powers millions of consumer interactions across billions of mobile devices each month, and helps the world’s top brands—including JetBlue, Buffalo Wild Wings, Overstock.com, Viacom, NPR, Capital One, Zillow, and eHarmony—proactively listen to and engage with their consumers to enhance customer love and improve customer experience. read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 165

CEO: Robi Ganguly

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Apptentive KPIs and OKRs

Employees’ understanding of Apptentive's KPIs and OKRs is essential for its success. Out of 2 Apptentive employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

Answer	Percent
Yes	100%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Apptentive is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Apptentive employees shared they generally receive helpful feedback every week, while 100% of Apptentive employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.