
Employees’ understanding of Medallia's KPIs and OKRs is essential for its success. Out of 662 Medallia employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 568 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Medallia is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Medallia employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.