Salesforce KPIs and OKRs | Comparably
Salesforce Claimed Company
Salesforce is the global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Companies trust Salesforce to help them transform their businesses around the customer in this digital-first world. read more
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Salesforce KPIs and OKRs

At Salesforce 53% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Salesforce's KPIs and OKRs is essential for its success. Out of 273 Salesforce employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 219 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes53%
No47%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Salesforce is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Salesforce employees shared they generally receive helpful feedback every week or once a month, while 35% of Salesforce employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes35%
No65%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week30%
Once a month29%
Once a quarter23%
Once a year10%
Never8%
How often do you get valuable feedback on how to improve at work?
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