Salesforce KPIs and OKRs | Comparably
Salesforce Claimed Company
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. Our unified platform connects data, AI, and Customer 360 applications on a foundation of trust and governance, enabling organizations to orchestrate every decision, process, and interaction with real-time context. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens customer relationships—empowering every employee to work side by side with AI coworkers to achieve more, move faster, and operate with greater efficiency. read more
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EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43568

Salesforce KPIs and OKRs

At Salesforce 55% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Salesforce's KPIs and OKRs is essential for its success. Out of 1299 Salesforce employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1190 have said yes.

AnswerPercent
Yes92%
No8%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes55%
No45%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Salesforce is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Salesforce employees shared they generally receive helpful feedback once a month or every week, while 35% of Salesforce employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes35%
No65%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week34%
Once a month35%
Once a quarter20%
Once a year7%
Never4%
How often do you get valuable feedback on how to improve at work?
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