Salesforce Employee Reviews
Out of 1158 Salesforce employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Salesforce improve their work culture. The Business Development team, with 100% positive reviews, reports the best experience at Salesforce compared to all other departments at the company. The Design team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Marketing Dept
I came through an acquisition and am only still around at this point because the job market is poor.
Review from Engineering Dept
What do you like best about the leadership team?
I really like that individual employees can give feedback directly to our leadership team
Review from Marketing Dept
I think the best attribute about our leadership is that they are focused on our BU needs first (what it takes to "win"), then focused on the company as a whole (how we all fit and work together to achieve greatness)
Review from IT Dept
Consistent, accountability, leads by example
Review from Operations Dept
They seem to have integrity
Review from Sales Dept
They are here and have been in place for a while
Review from Customer Support Dept
What does the leadership team need to get better at?
Leading by example and leading the company with the customer and employee in mind more than the stock price.
Review from Engineering Dept
Keeping their word for both public facing and internal statements
Review from Product Dept
Investing in employees generally, but also refocusing investments into remote workers.
Review from Customer Success Dept
They should prioritize quality over quantity.
Review from Engineering Dept
Better people leaders. Transparency and trust.
Review from Customer Success Dept
What is the best part about your compensation package?
The fertility benefits are world class and I love them.
Review from Marketing Dept
I guess I dont really think of the benefits/compensation pieces individually, but rather as a whole. Its a "package" and that is what makes it attractive. There are all kinds of offers for everyone's different stage of life.
Review from IT Dept
401K matching, wellness benefits, and great vision and dental plans
Review from Operations Dept
Compensation is fair, plus very strong benefits. Usually it's one or the other but it's a nice balance here.
Review from HR Dept
Very good compensation versus comparable positions at other companies.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm consistently told by my peers that I'm underpaid, and our health care has significantly degraded in the past 2-3 years.
Review from Engineering Dept
I make a CONSIDERABLE amount less than my colleagues in the same position, just because I've been promoted internally vs hired externally. We do the same job, carry the same quota, etc. How Salesforce pays people encourages us to leave and maybe boomerang if we want to be paid fairly.
Review from Sales Dept
Stock options for all EAs
Review from Customer Support Dept
I haven’t seen a raise or promotion in over 5 years. Despite applying for other positions, I'm passed over. Colleagues hired after me are promoted faster. I work hard and want fair compensation. More responsibilities are added, but pay
Review from Customer Success Dept
If it was actually raised to the baseline needed for independent living in my area
Review from Product Dept
What are some of the best things about your team?
Connected on a "deeper" level, were not surface level peers who are disconnected from eachother
Review from IT Dept
They are smart, helpful, and positive
Review from Sales Dept
For the most part, everyone is kind and respectful towards one another. We laugh and enjoy each other's company, and do a VERY great job helping each other.
Review from HR Dept
They have held it together in really tough times and though remote they really try to connect
Review from Customer Support Dept
collaborative, knowledgeable, fun, friendly, hard-working
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
My co-worker is allowed to get away with being out of the office, vacation exceeding work production, and isn't a team player, yet mgmt approves all their requests and then others can't be out.
Review from Operations Dept
Many coworkers are hyper competitive and worried more about their image and moving up instead of doing a thorough job for customers. They choose to do what they think will make them look best in any situation with the least amount of effort rather than focusing on the job to be done.
Review from Sales Dept
I believe that my co-workers would benefit from enhancing their social skills, being more open to collaborating with colleagues from diverse cultural backgrounds, and showing greater empathy towards others.
Review from Customer Support Dept
they are all over-worked and over-stressed, it's tough to have a calm conversation
Review from Legal Dept
Our shifting hiring strategy to hubs has led us to compromise the profile of a Salesforce employee. I no longer work with the smartest people out there - I work with a lot of average people who can pass an interview and get hired bc they live in a cheaper local.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The ability to connect with many different groups (ie: watch parties, boldforce, vetforce)
Review from IT Dept
It's nice to work at Salesforce
Review from Operations Dept
Salesforce as a company genuinely cares about the same things I do, from a values perspective.
Review from Sales Dept
It's a team oriented culture & your working hours are respected. There is no micro-managing and we have flexibility where needed.
Review from HR Dept
The culture is inclusive and the company tries to have fun engagement opportunities for the employees accessible to hubs.
Review from Customer Success Dept
What needs to change to make the company culture better?
Stop defining return to office for teams that are almost entirely remote
Review from Customer Support Dept
We need to get a PR team to change the sentiment of employees. People are bitter, nervous about layoffs, aggressive with one another. It wasn't always like this
Review from Customer Success Dept
make it ok to be remote.
Review from Sales Dept
More transparency, less fear mongering, less beuracracy
Review from Sales Dept
Transparency and open communication.. Unbiased behavior towards all employees.
Review from IT Dept
What did you like most about the interview process?
It was very thorough, and even though most of the manager I interviewed with were remote, they arranged an in-person interview at the local office so I could meet peers and get a sense of the culture, which I felt was very helpful.
Review from Product Dept
Interviews were focused on actual hands on work.
Review from Engineering Dept
Collaborative. Asked about system design, not just focused on algorithm puzzles.
Review from Engineering Dept
Meeting with all of the managers to get a better feel for team dynamic and culture before joining a team!
Review from HR Dept
That it was done virtually
Review from HR Dept
What would you improve about your company's interview process?
Move things at any rate faster than the current snail pace! Be transparent about decisions, skills and hiring priorities. Give candidates feedback on time. Promote ethical culture while interviewing.
Review from Design Dept
What makes you most happy at work?
The ability to give back at work and beyond
Review from Marketing Dept
Being able to provide good work product
Review from IT Dept
I work at Salesforce and that's it.
Review from Operations Dept
The people I work with.
Review from Sales Dept
The people and getting stuff done for others
Review from Customer Support Dept
What's going wrong and how can it be improved?
Diversify benefits/perks. Right now there are a lot of great benefits for parents (especially with young kids), but it would be great to see more perks for people who don't have kids (expand wellness benefits, pets, commuter, etc.).
Review from Finance Dept
Cuts in customer service, requiring customers to pay more for less service. Focus is 'sell, sell, sell' instead of customer success. Customers no longer trust us and think we are just there to oversell more than what they need. Improve by putting trust first.
Review from Sales Dept
Executive leadership is too focused on the needs of our investors at the expense of our top talent and employee base
Review from Finance Dept
Monthly demands are too stressful and unrealistic. Switching to Quarterly plans would make a big difference.
Review from Sales Dept
Communication to improve trust in the company
Review from Customer Success Dept
What do you like best about your company?
Excellent benefits. Maternity benefits are really good
Review from IT Dept
They fundamentally believe that corporate work can change the world for the better.
The people and the product
Review from Sales Dept
Culture
Review from Operations Dept
Culture
Review from Product Dept
What would you most like to see improved at your company?
Unfair promotion practices based on managers favoritism
Review from IT Dept
We have a lot of meetings that aren't productive (start late, no agenda, could have been an email, etc). We need to build more discipline around how we choose to spend not only our own time, but each others' time.
Work life balance, working from home, let's be honest - SFDC pays bad
Review from Sales Dept
Continuing innovating - doing a great job
Review from Operations Dept
Transparency
Review from Product Dept