Salesforce Outlook Employee Reviews | Comparably
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Salesforce is the global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Companies trust Salesforce to help them transform their businesses around the customer in this digital-first world. read more
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EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43547

Salesforce Outlook Employee Reviews

What makes you most happy at work?

Working and spending time with my office co-workers drives me to work more effectively.

Review from Engineering Dept

Opportunities to learn new things and improve my skills.

Review from Engineering Dept

Receiving positive comments from customers about my work

Review from Customer Support Dept

learning new product based skills, solving customer's problems, onboarding new customers and debugging their critical issues and receiving appreciated feedback.

Review from Customer Support Dept

Every time i am learning new things in the work

Review from Engineering Dept

I really enjoy when I get to solve real problems and learn new things from my team. It feels great when my effort is appreciated and when I can contribute something useful to the team

Review from Customer Support Dept

Having positive relationships with colleagues and a supportive manager, feeling a sense of accomplishment and progress, having autonomy and control over their work, and finding their job meaningful

Review from IT Dept

The work culture here, perks at office, daily challenging tasks every day gives me motivation and makes me happy

Review from IT Dept

Coffee and the freedom to work when and as I like

Review from Customer Support Dept

Environment, Location, my team, Food and my work.

Review from Customer Success Dept

The curiosity to get to learn new things without the limits. What makes me happiest at work is helping myself to understand things and feel understood.

Review from Engineering Dept

I am ready to learn more also I feel really excited to share my ideas in the team meeting and working collaboratively to execute them.

Review from Customer Success Dept

Being able to talk to others freely.

Review from Customer Support Dept

Achieving meaningful progress on challenging projects that make an impact. Collaborating with talented, supportive colleagues who inspire and motivate. Learning new skills and growing professionally through opportunities and training

Review from Engineering Dept

I get to learn so many new things and explore Informatica's products. I also enjoy spending time with my friends, sharing meals and snacks, playing foosball, and having fun together.

Review from Customer Support Dept

Learning new things for the tasks that i have been assigned

Review from Engineering Dept

Good culture and friendly co workers.

Review from Product Dept

New work coming my way

Review from Engineering Dept

Challenges and fun and responsibilities.

Review from Customer Support Dept

Lunch meal that is sponsored by company

Review from Engineering Dept

What's going wrong and how can it be improved?

no other option not excited or disappointed.

Review from IT Dept

We are 100% full on committed to a Cloud journey and forgetting about the 1000s of customers who have not gone on a Cloud journey

Review from Sales Dept

too many meetings, pivoting priorities

Review from Marketing Dept

We have no clear strategic direction in the location region and we are reactionary and panicked every week, month and quarter.

Review from Sales Dept

Investments in product with demand, more investment in customer service reduction of product bugs, higher quality value proposition and marketing of those propositions, incentive systems that don't put all departments at odds with each other for compensation and otherwise.

Review from Sales Dept

Customers have no clear idea on our goals and our intuition

Review from Customer Support Dept

Product quolity is too much lower than other cloud vendors. Too many regression was reported as per maintenace or upgrde. We should forcus on product quolity because if customer disapoint our products, they will never choose our products again.

Review from Customer Support Dept

Diversify benefits/perks. Right now there are a lot of great benefits for parents (especially with young kids), but it would be great to see more perks for people who don't have kids (expand wellness benefits, pets, commuter, etc.).

Review from Finance Dept

Cuts in customer service, requiring customers to pay more for less service. Focus is 'sell, sell, sell' instead of customer success. Customers no longer trust us and think we are just there to oversell more than what they need. Improve by putting trust first.

Review from Sales Dept

Executive leadership is too focused on the needs of our investors at the expense of our top talent and employee base

Review from Finance Dept

Communication to improve trust in the company

Review from Customer Success Dept

The company has shifted in the last couple years to prioritize quantity over quality. The pace of work is unsustainable and the output is of an extremely low quality. The technical debt is unmaintainable and things continue to worse as leadership pushes for more.

Review from Engineering Dept

Lack of investment in MuleSoft and supporting the work that MuleSoft customers care about.

Review from IT Dept

Org. changes leave many lower level employees stuck in their careers and a lot of work becomes wasted or has to be redone to accommodate. Promotion is more about who you know and what you've been told to work on, instead of your capabilities. Company feels less and less efficient.

Review from Sales Dept

We do not value people any more. We do more with less and get worse at smaller perks designed to close that gap.

Review from Customer Success Dept

Our execs have gotten greedy and focus more on stockholders and short-term ways to inflate our share prices and keep things looking great on paper while squeezing employees and diluting the value of our services to save a buck.

Review from Customer Success Dept

Change is slow, there are a lot of improvements discussed but no action plans created

Review from HR Dept

Need more clients within IPS to do work for

Review from IT Dept

Micromanagement needs to go away. After two layoffs, there is always a fear of the next layoff and thus lack of trust in the management.

Review from Customer Support Dept

Monthly demands are too stressful and unrealistic. Switching to Quarterly plans would make a big difference.

Review from Sales Dept

What do you like best about your company?

Excellent benefits. Maternity benefits are really good

Review from IT Dept

They fundamentally believe that corporate work can change the world for the better.

The people and the product

Review from Sales Dept

Culture

Review from Operations Dept

Culture

Review from Product Dept

Free Gummy bears, challenging tech.

Review from Engineering Dept

Culture

Review from Engineering Dept

Innovation, Competitive Dominance, Connection to Community

Review from Sales Dept

What would you most like to see improved at your company?

Unfair promotion practices based on managers favoritism

Review from IT Dept

We have a lot of meetings that aren't productive (start late, no agenda, could have been an email, etc). We need to build more discipline around how we choose to spend not only our own time, but each others' time.

Work life balance, working from home, let's be honest - SFDC pays bad

Review from Sales Dept

Continuing innovating - doing a great job

Review from Operations Dept

Transparency

Review from Product Dept

inter team coordination

Review from Engineering Dept

Compensation

Review from Engineering Dept

Executive Culture

Review from Sales Dept

Review Sentiment at Salesforce

92
92%
8
8%

About Salesforce's Outlook

A+
85/100

Where This Score Ranks Salesforce's Outlook

TOP
5%

In the Top 5% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

2nd

2nd place versus 5 competitors rated on Comparably

Salesforce's Outlook is scored an A+ by 4731 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Salesforce's Outlook score helps to boost their overall culture score, due partly to the fact that the Communications department’s positive scores help Outlook to be one of Salesforce's stronger culture attributes. Use the filters below to understand Salesforce employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Tenure - Over 10 Years
    +11%
  • Department - Communications
    +8%
  • Experience - Entry Level
    +8%

Rate Outlook the Lowest

  • Ethnicity - African American/Black
    -9%
  • Department - Legal
    -6%
  • Department - Design
    -5%

How Salesforce's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1635 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

86
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic39%
Good51%
Neutral9%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes84%
No16%
Are you typically excited about going to work each day?
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