Salesforce Outlook Employee Reviews | Comparably
Salesforce Claimed Company
Salesforce is the global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Companies trust Salesforce to help them transform their businesses around the customer in this digital-first world. read more
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EMPLOYEE
PARTICIPANTS
597
TOTAL
RATINGS
12395

Salesforce Outlook Employee Reviews

What makes you most happy at work?

The ability to give back at work and beyond

Review from Marketing Dept

Being able to provide good work product

Review from IT Dept

I work at Salesforce and that's it.

Review from Operations Dept

The people I work with.

Review from Sales Dept

The people and getting stuff done for others

Review from Customer Support Dept

Meeting with customers and helping them improve their work and results.

Review from Sales Dept

Team, problems we're solving, helping customers

Review from Sales Dept

exciting projects and moving quickly

Review from Marketing Dept

My team because they are smart and fun

Review from Marketing Dept

My friends and the few moments where I'm busy

Review from Customer Success Dept

I enjoy what I do and working remotely has made all the difference in feeling like I have a good work/life balance.

Review from Customer Support Dept

Having friends at work is the best part

Review from Marketing Dept

Making a difference for customers and coworkers

Review from Sales Dept

Coworkers and the job itself

Review from Finance Dept

interacting with my coworkers and helping our customers

Review from Sales Dept

Exciting new projects every quarter

Review from Marketing Dept

Good work, good people and opportunities to learn and grow

Review from Engineering Dept

Working with my customers and top of the line tech

Review from Sales Dept

The environment is collaborative, and the conversations with peers are engaging and insightful.

Review from Product Dept

Collaborating with my internal partners, my team, and my customers

Review from Customer Success Dept

What's going wrong and how can it be improved?

Diversify benefits/perks. Right now there are a lot of great benefits for parents (especially with young kids), but it would be great to see more perks for people who don't have kids (expand wellness benefits, pets, commuter, etc.).

Review from Finance Dept

Cuts in customer service, requiring customers to pay more for less service. Focus is 'sell, sell, sell' instead of customer success. Customers no longer trust us and think we are just there to oversell more than what they need. Improve by putting trust first.

Review from Sales Dept

Executive leadership is too focused on the needs of our investors at the expense of our top talent and employee base

Review from Finance Dept

Monthly demands are too stressful and unrealistic. Switching to Quarterly plans would make a big difference.

Review from Sales Dept

Communication to improve trust in the company

Review from Customer Success Dept

The company has shifted in the last couple years to prioritize quantity over quality. The pace of work is unsustainable and the output is of an extremely low quality. The technical debt is unmaintainable and things continue to worse as leadership pushes for more.

Review from Engineering Dept

Lack of investment in MuleSoft and supporting the work that MuleSoft customers care about.

Review from IT Dept

Org. changes leave many lower level employees stuck in their careers and a lot of work becomes wasted or has to be redone to accommodate. Promotion is more about who you know and what you've been told to work on, instead of your capabilities. Company feels less and less efficient.

Review from Sales Dept

We do not value people any more. We do more with less and get worse at smaller perks designed to close that gap.

Review from Customer Success Dept

Our execs have gotten greedy and focus more on stockholders and short-term ways to inflate our share prices and keep things looking great on paper while squeezing employees and diluting the value of our services to save a buck.

Review from Customer Success Dept

The culture is very isolating and people could learn to be more welcoming

Review from Sales Dept

Its too toxic! Create an inclusive environment where people from diverse background and roles can interact freely and without watching their back

Review from Design Dept

The people of the acquired company need to accept change or leave.

Review from Engineering Dept

Politics is silly and need to overhaul marketing team completely

Review from Sales Dept

Morale is very low

Review from Operations Dept

Too many middle managers and planners as compared to the actual doers

Review from Product Dept

i do not know now

Review from Marketing Dept

Change is slow, there are a lot of improvements discussed but no action plans created

Review from HR Dept

What do you like best about your company?

Excellent benefits. Maternity benefits are really good

Review from IT Dept

They fundamentally believe that corporate work can change the world for the better.

The people and the product

Review from Sales Dept

Culture

Review from Operations Dept

Culture

Review from Product Dept

Free Gummy bears, challenging tech.

Review from Engineering Dept

Culture

Review from Engineering Dept

Innovation, Competitive Dominance, Connection to Community

Review from Sales Dept

What would you most like to see improved at your company?

Unfair promotion practices based on managers favoritism

Review from IT Dept

We have a lot of meetings that aren't productive (start late, no agenda, could have been an email, etc). We need to build more discipline around how we choose to spend not only our own time, but each others' time.

Work life balance, working from home, let's be honest - SFDC pays bad

Review from Sales Dept

Continuing innovating - doing a great job

Review from Operations Dept

Transparency

Review from Product Dept

inter team coordination

Review from Engineering Dept

Compensation

Review from Engineering Dept

Executive Culture

Review from Sales Dept

Review Sentiment at Salesforce

87
87%
13
13%

About Salesforce's Outlook

A+
85/100

Where This Score Ranks Salesforce's Outlook

TOP
5%

In the Top 5% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

2nd

2nd place versus 5 competitors rated on Comparably

Salesforce's Outlook is scored an A+ by 1437 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Salesforce's Outlook score helps to boost their overall culture score, due partly to the fact that the Business Development department’s positive scores help Outlook to be one of Salesforce's stronger culture attributes. Use the filters below to understand Salesforce employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Tenure - Over 10 Years
    +11%
  • Department - Business Development
    +10%
  • Department - Communications
    +8%

Rate Outlook the Lowest

  • Department - Legal
    -16%
  • Department - Finance
    -15%
  • Department - Customer Success
    -9%

How Salesforce's Outlook Score is Calculated

FILTER RATINGS BY

Results from 489 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic48%
Good44%
Neutral7%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes79%
No21%
Are you typically excited about going to work each day?
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Rate your company