Salesforce Competitors | Comparably
Salesforce Claimed Company
Salesforce is the global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Companies trust Salesforce to help them transform their businesses around the customer in this digital-first world. read more
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EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43547

Salesforce Competitors

Salesforce competitors include Workday, IBM, SAP, Google and Oracle. Salesforce ranks 1st in Diversity Score on Comparably vs its competitors. See below how Salesforce compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
1st
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
1st
Customer Service
3rd

See Salesforce Culture vs Competitors:

Salesforce Competitors
RankCompanyScore
1Workday84
2Salesforce82
3IBM81
4SAP79
5Google78
6Oracle62

Salesforce Competitors at a Glance

Product Quality Score Comparison

Salesforce Ranks 3rd in Product Quality Score

132 Customers rate Salesforce's Product Quality Score a 4/5, which ranks it 3rd against its competitors, below SAP.

  1. 1st
    Google
    4.1 / 5
  2. 2nd
    SAP
    4.1 / 5
  3. 3rd
    Salesforce
    4 / 5
  4. 4th
    Workday
    3.9 / 5
  5. 5th
    IBM
    3.8 / 5
  6. 6th
    Oracle
    3.7 / 5
Product Quality Score Comparison
RankCompany Score
1Google83
2SAP82
3Salesforce80
4Workday78
5IBM77
6Oracle75
NPS Comparison

Salesforce Ranks 2nd in Net Promoter Score

238 Customers rate Salesforce's Net Promoter Score a 35, which ranks it 2nd against its competitors, below Google. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Salesforce to a friend?”.

  1. 1st
    Google
    42
  2. 2nd
    Salesforce
    35
  3. 3rd
    SAP
    32
  4. 4th
    Workday
    29
  5. 5th
    IBM
    26
  6. 6th
    Oracle
    11
NPS Comparison
RankCompany Score
1Google42
2Salesforce35
3SAP32
4Workday29
5IBM26
6Oracle11
Pricing Score Comparison

Salesforce Ranks 1st in Pricing Score

126 Customers rate Salesforce's Pricing Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Salesforce
    4.1 / 5
  2. 2nd
    Google
    4 / 5
  3. 3rd
    SAP
    3.9 / 5
  4. 4th
    IBM
    3.8 / 5
  5. 5th
    Workday
    3.8 / 5
  6. 6th
    Oracle
    3.7 / 5
Pricing Score Comparison
RankCompany Score
1Salesforce82
2Google81
3SAP78
4IBM77
5Workday76
6Oracle74
Customer Service Comparison

Salesforce Ranks 3rd in Customer Service

96 Customers rate Salesforce's Customer Service a 4/5, which ranks it 3rd against its competitors, below SAP.

  1. 1st
    Google
    4 / 5
  2. 2nd
    SAP
    4 / 5
  3. 3rd
    Salesforce
    4 / 5
  4. 4th
    IBM
    3.9 / 5
  5. 5th
    Workday
    3.9 / 5
  6. 6th
    Oracle
    3.6 / 5
Customer Service Comparison
RankCompany Score
1Google81
2SAP81
3Salesforce81
4IBM79
5Workday78
6Oracle73
Overall Culture Score Comparison

Salesforce Ranks 2nd in Overall Culture Score

1764 Employees rate Salesforce's Overall Culture a 82/100, which ranks it 2nd against its competitors, below Workday. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Workday
    84 / 100
  2. 2nd
    Salesforce
    82 / 100
  3. 3rd
    IBM
    81 / 100
  4. 4th
    SAP
    79 / 100
  5. 5th
    Google
    78 / 100
  6. 6th
    Oracle
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Workday84
2Salesforce82
3IBM81
4SAP79
5Google78
6Oracle62
eNPS Comparison

Salesforce Ranks 2nd in Employee Net Promoter Score

1606 Employees rate Salesforce's Employee Net Promoter Score a 54, which ranks it 2nd against its competitors, below Workday. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Salesforce to a friend?”.

  1. 1st
    Workday
    61
  2. 2nd
    Salesforce
    54
  3. 3rd
    IBM
    49
  4. 4th
    SAP
    41
  5. 5th
    Google
    31
  6. 6th
    Oracle
    -17
eNPS Comparison
RankCompany eNPS
1Workday61
2Salesforce54
3IBM49
4SAP41
5Google31
6Oracle-17
Gender Score Comparison

Salesforce Ranks 2nd in Gender Score

576 Employees rate Salesforce's Gender Score a 83/100, which ranks it 2nd against its competitors, below Workday. The Gender Score tracks how positively women rate their experience at Salesforce.

  1. 1st
    Workday
    85 / 100
  2. 2nd
    Salesforce
    83 / 100
  3. 3rd
    IBM
    82 / 100
  4. 4th
    Google
    79 / 100
  5. 5th
    SAP
    79 / 100
  6. 6th
    Oracle
    59 / 100
Gender Score Comparison
RankCompany Score
1Workday85
2Salesforce83
3IBM82
4Google79
5SAP79
6Oracle59
Diversity Score Comparison

Salesforce Ranks 1st in Diversity Score

965 Employees rate Salesforce's Diversity Score a 83/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Salesforce.

  1. 1st
    Salesforce
    83 / 100
  2. 2nd
    IBM
    82 / 100
  3. 3rd
    Workday
    82 / 100
  4. 4th
    Google
    77 / 100
  5. 5th
    SAP
    76 / 100
  6. 6th
    Oracle
    60 / 100
Diversity Score Comparison
RankCompany Score
1Salesforce83
2IBM82
3Workday82
4Google77
5SAP76
6Oracle60
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