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Salesforce is the global leader in CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. Companies trust Salesforce to help them transform their businesses around the customer in this digital-first world. read more
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EMPLOYEE
PARTICIPANTS
597
TOTAL
RATINGS
12395

Salesforce Competitors

Salesforce competitors include Workday, IBM, SAP, Google and Oracle. Salesforce ranks 2nd in CEO Score on Comparably vs its competitors. See below how Salesforce compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
4th
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
3rd

See Salesforce Culture vs Competitors:

Salesforce Competitors
RankCompanyScore
1Workday85
2IBM81
3Salesforce80
4SAP79
5Google78
6Oracle62

Salesforce Competitors at a Glance

CEO Ratings Comparison

Salesforce's CEO Score Ranks 2nd

548 Employees at Salesforce rate Marc Benioff a 87 out of 100, which ranks them 2nd below Workday's CEO,Carl Eschenbach. Last rating was months ago.

  1. 1st
    Carl Eschenbach Workday's CEO
    Carl Eschenbach
    Workday
    89
    out of 100

    855 Employees at Workday rate Carl Eschenbach a 89 out of 100, which ranks them 1st out of Salesforce's competitors. Last rating was 9 days ago.

  2. 2nd
    Marc Benioff Salesforce's CEO
    Marc Benioff
    Salesforce
    87
    out of 100
  3. 3rd
    Arvind Krishna IBM's CEO
    Arvind Krishna
    IBM
    86
    out of 100

    3658 Employees at IBM rate Arvind Krishna a 86 out of 100, which ranks them 3rd out of Salesforce's competitors. Last rating was months ago.

  4. 4th
    Christian Klein SAP's CEO
    Christian Klein
    SAP
    81
    out of 100

    1317 Employees at SAP rate Christian Klein a 81 out of 100, which ranks them 4th out of Salesforce's competitors. Last rating was a month ago.

  5. 5th
    Sundar Pichai Google's CEO
    Sundar Pichai
    Google
    79
    out of 100

    5708 Employees at Google rate Sundar Pichai a 79 out of 100, which ranks them 5th out of Salesforce's competitors. Last rating was 5 days ago.

  6. 6th
    Safra Catz Oracle's CEO
    Safra Catz
    Oracle
    64
    out of 100

    1413 Employees at Oracle rate Safra Catz a 64 out of 100, which ranks them 6th out of Salesforce's competitors. Last rating was 24 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Carl EschenbachWorkday89
2Marc BenioffSalesforce87
3Arvind KrishnaIBM86
4Christian KleinSAP81
5Sundar PichaiGoogle79
6Safra CatzOracle64
Product Quality Score Comparison

Salesforce Ranks 3rd in Product Quality Score

98 Customers rate Salesforce's Product Quality Score a 4/5, which ranks it 3rd against its competitors, below SAP.

  1. 1st
    Google
    4.1 / 5
  2. 2nd
    SAP
    4.1 / 5
  3. 3rd
    Salesforce
    4 / 5
  4. 4th
    Workday
    3.9 / 5
  5. 5th
    IBM
    3.8 / 5
  6. 6th
    Oracle
    3.7 / 5
Product Quality Score Comparison
RankCompany Score
1Google83
2SAP82
3Salesforce80
4Workday79
5IBM77
6Oracle75
NPS Comparison

Salesforce Ranks 2nd in Net Promoter Score

193 Customers rate Salesforce's Net Promoter Score a 36, which ranks it 2nd against its competitors, below Google. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Salesforce to a friend?”.

  1. 1st
    Google
    42
  2. 2nd
    Salesforce
    36
  3. 3rd
    SAP
    34
  4. 4th
    Workday
    31
  5. 5th
    IBM
    26
  6. 6th
    Oracle
    11
NPS Comparison
RankCompany Score
1Google42
2Salesforce36
3SAP34
4Workday31
5IBM26
6Oracle11
Pricing Score Comparison

Salesforce Ranks 2nd in Pricing Score

94 Customers rate Salesforce's Pricing Score a 4/5, which ranks it 2nd against its competitors, below Google.

  1. 1st
    Google
    4 / 5
  2. 2nd
    Salesforce
    4 / 5
  3. 3rd
    SAP
    3.9 / 5
  4. 4th
    IBM
    3.8 / 5
  5. 5th
    Workday
    3.8 / 5
  6. 6th
    Oracle
    3.7 / 5
Pricing Score Comparison
RankCompany Score
1Google81
2Salesforce81
3SAP78
4IBM77
5Workday76
6Oracle74
Customer Service Comparison

Salesforce Ranks 3rd in Customer Service

65 Customers rate Salesforce's Customer Service a 4/5, which ranks it 3rd against its competitors, below SAP.

  1. 1st
    Google
    4 / 5
  2. 2nd
    SAP
    4 / 5
  3. 3rd
    Salesforce
    4 / 5
  4. 4th
    IBM
    3.9 / 5
  5. 5th
    Workday
    3.9 / 5
  6. 6th
    Oracle
    3.6 / 5
Customer Service Comparison
RankCompany Score
1Google81
2SAP81
3Salesforce80
4IBM79
5Workday78
6Oracle73
Overall Culture Score Comparison

Salesforce Ranks 3rd in Overall Culture Score

597 Employees rate Salesforce's Overall Culture a 80/100, which ranks it 3rd against its competitors, below IBM. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Workday
    85 / 100
  2. 2nd
    IBM
    81 / 100
  3. 3rd
    Salesforce
    80 / 100
  4. 4th
    SAP
    79 / 100
  5. 5th
    Google
    78 / 100
  6. 6th
    Oracle
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Workday85
2IBM81
3Salesforce80
4SAP79
5Google78
6Oracle62
eNPS Comparison

Salesforce Ranks 3rd in Employee Net Promoter Score

464 Employees rate Salesforce's Employee Net Promoter Score a 48, which ranks it 3rd against its competitors, below IBM. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Salesforce to a friend?”.

  1. 1st
    Workday
    66
  2. 2nd
    IBM
    49
  3. 3rd
    Salesforce
    48
  4. 4th
    SAP
    41
  5. 5th
    Google
    31
  6. 6th
    Oracle
    -17
eNPS Comparison
RankCompany eNPS
1Workday66
2IBM49
3Salesforce48
4SAP41
5Google31
6Oracle-17
Gender Score Comparison

Salesforce Ranks 3rd in Gender Score

232 Employees rate Salesforce's Gender Score a 79/100, which ranks it 3rd against its competitors, below Google. The Gender Score tracks how positively women rate their experience at Salesforce.

  1. 1st
    Workday
    87 / 100
  2. 2nd
    IBM
    82 / 100
  3. 3rd
    TIED
    Google
    79 / 100
  4. 3rd
    TIED
    Salesforce
    79 / 100
  5. 5th
    SAP
    79 / 100
  6. 6th
    Oracle
    59 / 100
Gender Score Comparison
RankCompany Score
1Workday87
2IBM82
3Google79
3Salesforce79
5SAP79
6Oracle59
Diversity Score Comparison

Salesforce Ranks 4th in Diversity Score

233 Employees rate Salesforce's Diversity Score a 77/100, which ranks it 4th against its competitors, below Google. The Diversity Score tracks how positively diverse employees rate their experience at Salesforce.

  1. 1st
    Workday
    84 / 100
  2. 2nd
    IBM
    82 / 100
  3. 3rd
    Google
    77 / 100
  4. 4th
    Salesforce
    77 / 100
  5. 5th
    SAP
    76 / 100
  6. 6th
    Oracle
    60 / 100
Diversity Score Comparison
RankCompany Score
1Workday84
2IBM82
3Google77
4Salesforce77
5SAP76
6Oracle60
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