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Apptentive Claimed Company
Apptentive's solution measures shifts in sentiment from customer experience to win back consumers and activate fans. Using intelligent tools and precise targeting, Apptentive helps enterprise brands capture actionable emotions and feedback from the 90 percent of consumer voices typically missed, and quickly turns that feedback into action. Apptentive gives marketers, product managers, and customer experience leaders the keys to their customers’ hearts through historical insights into brand loyalty and shifting emotions to support customer-centric decisions. The company powers millions of consumer interactions across billions of mobile devices each month, and helps the world’s top brands—including JetBlue, Buffalo Wild Wings, Overstock.com, Viacom, NPR, Capital One, Zillow, and eHarmony—proactively listen to and engage with their consumers to enhance customer love and improve customer experience. read more
Apptentive Company Culture
Apptentive Culture
This score is derived from employee ratings & reviews4.3/5
Apptentive's Overall Culture is rated A-
Top Rated Culture Dimensions
Happiness
A+Perks & Benefits
A+Team
A+Manager
AMeetings
AApptentive CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Robi Ganguly
80 /100
See More
Diversity at Apptentive
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Apptentive
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterApptentive eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
60
Apptentive employees are 60% more likely to recommend Apptentive as a great place to work
| 80% | Promoters |
|---|---|
| 0% | Passives |
| 20% | Detractors |
Working at Apptentive
Working at Apptentive is rated highly by 6 employees, across various culture dimensions. Apptentive employees are most satisfied about Happiness, Perks And Benefits, and Team categories, putting Apptentive’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Seattle. See below in detail how working at Apptentive was rated by employees.
Overall Company Culture at Apptentive
A-
Overall Company Culture at Apptentive is rated A-
Last updated months ago
Top
15%
Apptentive ranks in the Top 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterApptentive Employee Reviews
Out of 18 Apptentive employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From Apptentive Employees
- What do you like best about the leadership team?They are very transparent with information about the business
- What is the best part about your compensation package?Good option grants- helps me to know I am part of the team to help make the company successful
- What are some of the best things about your team?They care about each other. I will say they are very curious and like to learn
Apptentive Company Information
Apptentive Company Overview
Apptentive's solution measures shifts in sentiment from customer experience to win back consumers and activate fans. Using intelligent tools and precise targeting, Apptentive helps enterprise brands capture actionable emotions and feedback from the 90 percent of consumer voices typically missed, and quickly turns that feedback into action. Apptentive gives marketers, product managers, and customer experience leaders the keys to their customers’ hearts through historical insights into brand loyalty and shifting emotions to support customer-centric decisions. The company powers millions of consumer interactions across billions of mobile devices each month, and helps the world’s top brands—including JetBlue, Buffalo Wild Wings, Overstock.com, Viacom, NPR, Capital One, Zillow, and eHarmony—proactively listen to and engage with their consumers to enhance customer love and improve customer experience.
Apptentive was founded in 2011 and its current CEO is Robi Ganguly. Since its inception 15 years ago, Apptentive has grown to 52 employees.
Apptentive Mission, Vision & Values
Apptentive Mission Statement
Enabling better customer service, product innovation and developer communication.
Apptentive Values
- Deliver Customer Love
- Own Your Results
- Be Transparent
- Celebrate Change: Fail, Learn, Improve
- Bring Your Best Self
- Take Action
- Succeed Together
| Headquarter | 1932 1st Ave, Suite 300 Seattle, WA 98101 United States of America |
|---|---|
| Website | www.apptentive.com |
| Founding Date | 2011 |
| Company Status | Private |
| Jobs | www.apptentive.com/careers/ |
| Social Sites |
Apptentive Competitors
Apptentive competitors include usabilla, Medallia, Qualtrics, and Localytics. Apptentive ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Apptentive compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Apptentive Employees
Apptentive has 52 employees. 6 employees at Apptentive have reviewed Apptentive across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Apptentive employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Apptentive are pleased with their total compensation at Apptentive, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Apptentive are extremely happy with their team. 6 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Apptentive are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Apptentive believe the environment at Apptentive is positive. Most Participants believe the pace of work at Apptentive is comfortably fast. About 50% of the employees at Apptentive work 8 hours or less.
Overall, the employees at Apptentive are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Apptentive - Employee Onboarding
The prevailing opinion from Comparably users in Seattle about their company is that it was very prepared on their first day. Seattle employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Apptentive KPIs and OKRs
Employees’ understanding of Apptentive's KPIs and OKRs is essential for its success. Out of 2 Apptentive employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Apptentive CEO & Leadership
Apptentive CEO - Robi Ganguly
80 /100
Robi’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Seattle. Compared to Apptentive’s competitors, Robi Ganguly ranks right above Medallia CEO Mark Bishof. Under Ganguly’s leadership, Apptentive employee respondents are most happy about their Happiness and the company’s Perks And Benefits. Compensation and Outlook are two areas, according to respondents, where Apptentive could stand to see real improvement.
Apptentive Leadership
The Apptentive Executive Team is rated an “A-” and led by CEO Robi Ganguly, Vice President of Finance And Operations Pat Goodwin, and Vice President of Marketing Ken Clements
Robi Ganguly CEO / President
Robi Ganguly serves as the CEO / President of Apptentive.
Pat Goodwin Vice President of Finance And Operations
Pat Goodwin serves as the Vice President of Finance And Operations of Apptentive.
Ken Clements Vice President of Marketing
Ken Clements serves as the Vice President of Marketing of Apptentive.
Patrick McNulty VP Sales
Patrick McNulty serves as the VP Sales of Apptentive.
Christy Culp Vice President, Customer Success
Christy Culp serves as the Vice President, Customer Success of Apptentive.
Jon Cohen Member Board Of Directors
Jon Cohen serves as the Member Board Of Directors of Apptentive.
Pat Goodwin Vice President of Finance And Operations
Pat Goodwin serves as the Vice President of Finance And Operations of Apptentive.
Apptentive Salaries
How much does Apptentive pay?
How much do people at Apptentive get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Apptentive is $84,017, or $40 per hour, while the estimated median salary is $129,609, or $62 per hour.
At Apptentive, the highest paid job is a Director of Engineering at $181,837 annually and the lowest is an Accountant at $45,729 annually. Average Apptentive salaries by department include: Customer Support at $67,048, Admin at $55,154, Design at $82,320, and Finance at $83,955. Half of Apptentive salaries are above $129,609.
6 employees at Apptentive rank their Compensation in the Top 30% of similar sized companies in the US (based on 24 ratings) while 6 employees at Apptentive rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 8 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $230k | $230k | 67th Percentile |
83rd Percentile $238k | $238k | 83rd Percentile |
100th Percentile $288k | $288k | 100th Percentile |
$84,017*
Average Compensation
$129,609*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Apptentive Salaries by Department
Diversity & Inclusion at Apptentive
The Diversity score provides insights into how diverse employees feel and rate their work experience at Apptentive across various culture dimensions.
Inclusive, diverse, and values-driven. That's who we are. We hire people who help us create and support an environment where we all can do and be our best.
Ranked Culture the Highest
Ranked Culture the Lowest
Apptentive Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Apptentive PTO
Apptentive's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Apptentive's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Apptentive's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Apptentive Careers
Apptentive Jobs
No Recent Jobs found for Apptentive on Comparably
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H1B Visa
In 2019, Apptentive applied for 1 H1B visas.
Work Permit Application Outcome
Apptentive has a total of 52 employees
1
Total Applied
H1B Applications Outcome
- 0% Granted ( out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 100% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Apptentive Know You Want To Work There
Overview of Candidates Interested in Apptentive on Comparably
Candidates By Department
All Industries | 36% | |
|---|---|---|
Engineering | 18% | |
Business Development | 9% | |
Product | 9% | |
Executive | 9% | |
Other | 18% |
Candidates By Location
Seattle | 27% | |
|---|---|---|
Boston | 9% | |
Bellevue | 9% | |
Chicago | 9% | |
Woodinville | 9% | |
Other | 36% |
Frequently Asked Questions regarding Apptentive
What is Apptentive address?
Apptentive location is at 1932 1st Ave, Suite 300
Who is the CEO of Apptentive?
Apptentive CEO is Robi Ganguly, their score by employees is 80
What is Apptentive eNPS?
The eNPS for Apptentive is 60
What is the salary for HR Manager in Apptentive?
HR Manager average salary in the US is 112k
What are the salaries in the Operations in Apptentive?
The average salaries for Operations in Apptentive is 82k
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