Aqua America, Inc. (Aqua America) is the holding company for regulated utilities providing water or wastewater services in Pennsylvania, read more
Aqua America Company Culture
Aqua America Culture
This score is derived from employee ratings & reviews3.0/5
Aqua America's Overall Culture is rated C-
Top Rated Culture Dimensions
Retention
BExecutive Team
C+Happiness
CTeam
CWork Culture
CAqua America CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Christopher Franklin
60 /100
See More
Diversity at Aqua America
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Aqua America
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAqua America eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-31
Aqua America employees are -31% more likely to recommend Aqua America as a great place to work
| 23% | Promoters |
|---|---|
| 23% | Passives |
| 54% | Detractors |
Working at Aqua America
Working at Aqua America is rated below average by 33 employees, across various culture dimensions. Aqua America employees rate Retention highest among all categories, and think that Perks And Benefits and Manager have the most room for improvement, putting Aqua America’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Wilmington, DE. See below in detail how working at Aqua America was rated by employees.
Overall Company Culture at Aqua America
C-
Overall Company Culture at Aqua America is rated C-
Last updated months ago
Bottom
35%
Aqua America ranks in the Bottom 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAqua America Employee Reviews
Out of 31 Aqua America employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Aqua America improve their work culture.
| Positive Reviews | 52% |
|---|---|
| Constructive Feedback | 48% |
Positive Reviews From Aqua America Employees
- What did you like most about the interview process?In person interviews by real managers
- What is most positive about the culture and environment at your company?Seek to improve each individual based on their desires/drive, knowing that this improves the company as a whole
- What are some of the best things about your team?OVerall good morale & motivation to be successful as a team
Constructive Feedback From Aqua America Employees
- What's going wrong and how can it be improved?Start diversity training and hiring equally
- What's going wrong and how can it be improved?I would like to have more work. I get bored.
- Why do you feel undervalued and what would make you feel better about your compensation?My offer letter stated that I would make more than what they actually gave me after I started.
Aqua America Company Information
Aqua America Company Overview
Aqua America, Inc. (Aqua America) is the holding company for regulated utilities providing water or wastewater services in Pennsylvania,
Aqua America Mission, Vision & Values
Aqua America Mission & Values
Our MissionProtecting and providing Earth's most essential resource. Our VisionAt Aqua America, we know that water is a precious resource one that plays a critical role in sustaining life. We take seriously our responsibility to protect and provide this essential resource.
| Headquarter | 762 W. LANCASTER AVE Bryn Mawr, PA United States of America |
|---|---|
| Website | www.aquaamerica.com |
| Founding Date | 1986 |
| Tel | 6105191867 |
| Company Status | Public |
| Stock | WTR |
Aqua America Competitors
Aqua America competitors include CDM Smith, American States Water Company, Xylem, and American Water Works. Aqua America ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Aqua America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Aqua America Employees
33 employees at Aqua America have reviewed Aqua America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 33 Aqua America employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Aqua America are not very pleased with their total compensation at Aqua America, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Aqua America are generally satisfied with their team. 33 Participants grade the quality of their coworkers a C. The majority believe the meetings at Aqua America are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Aqua America believe the environment at Aqua America is positive. Most Participants believe the pace of work at Aqua America is a bit slow. About 84% of the employees at Aqua America work 8 hours or less.
Overall, the employees at Aqua America are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Aqua America - Employee Onboarding
The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Aqua America KPIs and OKRs
Employees’ understanding of Aqua America's KPIs and OKRs is essential for its success. Out of 2 Aqua America employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Aqua America CEO & Leadership
Aqua America CEO - Christopher Franklin
60 /100
Christopher’s approval rate is lower compared to CEOs at similar sized companies, putting Christopher in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Wilmington, DE. Christopher Franklin’s employees rank Aqua America in the Top 30% for Retention, in the Top 50% for Executive Team, and in the Bottom 40% for Happiness. When compared to Aqua America’s competitors, Christopher Franklin ranks below both American Water Works CEO Susan Story and Xylem CEO Patrick Decker.
Aqua America Leadership
The Aqua America Executive Team is rated a “C+” and led by CEO Christopher Franklin, Senior Vice President, General Counsel and Secretary Christopher Paul Luning, and Chief Financial Officer and Executive Vice President David Smeltzer
Christopher Franklin CEO / President
Christopher Franklin serves as the CEO / President of Aqua America.
Christopher Paul Luning Senior Vice President, General Counsel and Secretary
Mr. Christopher Paul Luning has been Senior Vice President, General Counsel and Secretary of Aqua America, Inc. since... read more
David Smeltzer Chief Financial Officer and Executive Vice President
Mr. David P. Smeltzer, also known as Dave, has been the Chief Financial Officer of Aqua America, Inc. (Alternate Name:... read more
Richard Scott Fox Chief Operating Officer and Executive Vice President of Regulated Operations
Mr. Richard Scott Fox, also known as Rick, has been the Chief Operating Officer and Executive Vice President of... read more
Daniel J. Schuller Ph.D. Chief Strategy & Corporate Development Officer and Executive Vice President
Mr. Daniel J. Schuller, also known as Dan, Ph.D., has been an Executive Vice President at Aqua America, Inc. since July... read more
William P. Hankowsky Independent Director
Mr. William P. Hankowsky, also known as Bill, has been the Chief Executive Officer of Liberty Property Trust since... read more
David Smeltzer CFO
David Smeltzer serves as the CFO of Aqua America. David started at Aqua America in Mar of 1986. David currently resides... read more
Frances Orth Vice President, Senior Managing Counsel
Frances Orth serves as the Vice President, Senior Managing Counsel of Aqua America. Frances started at Aqua America in... read more
Aqua America Salaries
How much does Aqua America pay?
How much do people at Aqua America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Aqua America is $120,905, or $58 per hour, while the estimated median salary is $121,340, or $58 per hour.
At Aqua America, the highest paid job is a Director of Sales at $208,471 annually and the lowest is a CS Rep at $48,175 annually. Average Aqua America salaries by department include: Business Development at $115,117, Sales at $173,406, Operations at $109,469, and Engineering at $139,384. Half of Aqua America salaries are above $121,340.
13 employees at Aqua America rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 39 ratings) while 12 employees at Aqua America rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $97k | $97k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $169k | $169k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $239k | $239k | 83rd Percentile |
100th Percentile $281k | $281k | 100th Percentile |
$120,905*
Average Compensation
$121,340*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Aqua America Salaries by Department
Diversity & Inclusion at Aqua America
The Diversity score provides insights into how diverse employees feel and rate their work experience at Aqua America across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Aqua America Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Aqua America PTO
Aqua America's PTO and Vacation policy typically gives 15-20 days off a year. Aqua America's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Aqua America Careers
Aqua America Jobs
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Overview of Candidates Interested in Aqua America on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Philadelphia | 100% |
|---|
Frequently Asked Questions regarding Aqua America
What is Aqua America address?
Aqua America location is at 762 W. LANCASTER AVE
Who is the CEO of Aqua America?
Aqua America CEO is Christopher Franklin, their score by employees is 60
What is Aqua America eNPS?
The eNPS for Aqua America is -31
What is Aqua America revenue?
Aqua America revenue is $810M
What is the salary for UI/UX Designer in Aqua America?
UI/UX Designer average salary in the US is 99k
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