
Arch
Diverse employees at Arc have rated Perks And Benefits, Happiness, and CEO Rating as the highest categories they have scored
Women at Arc have rated Manager, Professional Development, and Happiness as the highest categories they have scored
Arc employees are 15% more likely to recommend Arc as a great place to work
| 48% | Promoters |
|---|---|
| 19% | Passives |
| 33% | Detractors |
Working at Arc is rated below average by 30 employees, across various culture dimensions. Arc employees rate Professional Development highest among all categories, and think that CEO Rating and Office Culture have the most room for improvement, putting Arc’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Washington, DC. See below in detail how working at Arc was rated by employees.
Overall Company Culture at Arc is rated C
Last updated months ago
Arc ranks in the Bottom 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 24 Arc employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Arc improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
What are some of the best things about your team?Friendly always a delight to be around
What are some of the best things about your team?Great communication and mutual and equal respect for everyone and their role in the office.
What is most positive about the culture and environment at your company?Our customer loyalty and being able to go above and beyond their expectations.
Why do you feel undervalued and what would make you feel better about your compensation?Better pay would be nice, lower deductible Insurance and better life insurance options
What does the leadership team need to get better at?Being more progressive and listening to ideas. Promote from within
What do your coworkers need to improve and how could you work together better?We need to share work equally
ARC provides financial transaction processing and settlement services.
The Arc promotes and protects the human rights of people with intellectual and developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes.
| Headquarter | Arlington, VA United States of America |
|---|---|
| Website | www.arccorp.com/ |
| Founding Date | 1985 |
| Company Status | Private |
Arc competitors include Arch. Arc ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Arc compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

30 employees at Arc have reviewed Arc across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 30 Arc employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Arc are generally satisfied with their total compensation at Arc, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Arc are generally satisfied with their team. 30 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Arc are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Arc believe the environment at Arc is positive. Most Participants believe the pace of work at Arc is moderate. About 66% of the employees at Arc work 8 hours or less, while 17% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Arc are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Washington, DC about their company is that it was prepared on their first day. Washington, DC employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Arc's KPIs and OKRs is essential for its success. Out of 4 Arc employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Arc’s CEO Mike Premo started in this role in 2006. Mike’s approval rate is lower compared to CEOs at similar sized companies, putting Mike in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Washington, DC. Mike Premo’s employees rank Arc in the Top 20% for Professional Development, in the Top 50% for Environment, and in the Top 50% for Happiness. Premo is generally unpopular with Arc employees, but ranks especially low with employees with Entry Level experience, and by Hispanic or Latino employees and Caucasian employees. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Arc’s competitors, Mike Premo ranks below Arch CEO Neil Dellacroche.
The Arc Executive Team is rated a “C” and led by CEO Mike Premo, Chief Sales and Marketing Officer Mark Fenner, and Operations Director/Program Manager, Senior Vice President Liz Sewell
Mike Premo CEO / President
Mike Premo serves as the CEO / President of Arc.
Mark Fenner Chief Sales and Marketing Officer
Mark Fenner serves as the Chief Sales and Marketing Officer of Arc.
Liz Sewell Operations Director/Program Manager, Senior Vice President
Liz Sewell serves as the Operations Director/Program Manager, Senior Vice President of Arc.
Susan Mays VP | Head of Marketing & Communications, North America
Susan Mays serves as the VP | Head of Marketing & Communications, North America of Arc.
Matt Cole CFO
Matt Cole serves as the CFO of Arc.
Tom Casalino Vice President & CFO
Tom Casalino serves as the Vice President & CFO of Arc.
Jeff Lupinacci CFO
Jeff Lupinacci serves as the CFO of Arc.
Lauri Reishus EVP & COO
Lauri Reishus serves as the EVP & COO of ARC. Lauri started at ARC in February of 2017. Lauri is currently based in the... read more
Monty Brooks COO
Monty Brooks serves as the COO of Arc.
How much do people at Arc get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Arc is $101,042, or $48 per hour, while the estimated median salary is $144,056, or $69 per hour.
At Arc, the highest paid job is a General Counsel at $235,767 annually and the lowest is an Admin Assistant at $44,624 annually. Average Arc salaries by department include: HR at $95,675, Sales at $276,720, Engineering at $102,623, and Finance at $66,212. Half of Arc salaries are above $144,056.
16 employees at Arc rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 52 ratings) while 15 employees at Arc rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 17 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
20th Percentile $111k | $111k | 20th Percentile |
40th Percentile $144k | $144k | 40th Percentile |
60th Percentile $186k | $186k | 60th Percentile |
80th Percentile $271k | $271k | 80th Percentile |
100th Percentile $351k | $351k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Arc score the company 69/100 across various culture categories, placing Arc in the Bottom 45% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Arc across various culture dimensions.
Arc's PTO and Vacation policy typically gives 15-20 days off a year. Arc's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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In 2019, Arc applied for 10 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 42% | |
|---|---|---|
Engineering | 17% | |
IT | 17% | |
Marketing | 8% | |
Communications | 8% | |
Other | 8% |
Candidates By Location
Phoenix | 8% | |
|---|---|---|
San Francisco | 8% | |
Dallas | 8% | |
Los Angeles | 8% | |
New York City | 8% | |
Other | 58% |
Who is the CEO of Arc?
Arc CEO is Mike Premo, their score by employees is 59
What is Arc eNPS?
The eNPS for Arc is 15
What is the salary for Product Manager in Arc?
Product Manager average salary in the US is 109k
What are the salaries in the Design in Arc?
The average salaries for Design in Arc is 82k
Who are Arc competitors?
Arc main competitors are Arch