ArcBest Competitors | Comparably
ArcBest Claimed Company
ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more
EMPLOYEE
PARTICIPANTS
869
TOTAL
RATINGS
14109
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ArcBest Competitors

ArcBest competitors include XPO, Old Dominion Freight Line, J.B. Hunt Transport, Inc., C.H. Robinson and YRC Worldwide. ArcBest ranks 1st in CEO Score on Comparably vs its competitors. See below how ArcBest compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

ArcBest Competitors at a Glance

Product Quality Score Comparison

ArcBest Ranks 3rd in Product Quality Score

19 Customers rate ArcBest's Product Quality Score a 3.3/5, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc..

  1. 1st
    Old Dominion Freight Line
    4.2 / 5
  2. 2nd
    J.B. Hunt Transport, Inc.
    3.6 / 5
  3. 3rd
    ArcBest
    3.3 / 5
  4. 4th
    C.H. Robinson
    2.8 / 5
  5. 5th
    YRC Worldwide
    2.6 / 5
  6. 6th
    XPO
    2.4 / 5
Product Quality Score Comparison
RankCompany Score
1Old Dominion Freight Line85
2J.B. Hunt Transport, Inc.72
3ArcBest67
4C.H. Robinson56
5YRC Worldwide52
6XPO49
NPS Comparison

ArcBest Ranks 3rd in Net Promoter Score

25 Customers rate ArcBest's Net Promoter Score a 12, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc.. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ArcBest to a friend?”.

  1. 1st
    Old Dominion Freight Line
    41
  2. 2nd
    J.B. Hunt Transport, Inc.
    20
  3. 3rd
    ArcBest
    12
  4. 4th
    C.H. Robinson
    -17
  5. 5th
    XPO
    -38
  6. 6th
    YRC Worldwide
    -55
NPS Comparison
RankCompany Score
1Old Dominion Freight Line41
2J.B. Hunt Transport, Inc.20
3ArcBest12
4C.H. Robinson-17
5XPO-38
6YRC Worldwide-55
Pricing Score Comparison

ArcBest Ranks 3rd in Pricing Score

17 Customers rate ArcBest's Pricing Score a 3.5/5, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc..

  1. 1st
    Old Dominion Freight Line
    4.1 / 5
  2. 2nd
    J.B. Hunt Transport, Inc.
    3.7 / 5
  3. 3rd
    ArcBest
    3.5 / 5
  4. 4th
    C.H. Robinson
    2.9 / 5
  5. 5th
    YRC Worldwide
    2.4 / 5
  6. 6th
    XPO
    2.2 / 5
Pricing Score Comparison
RankCompany Score
1Old Dominion Freight Line82
2J.B. Hunt Transport, Inc.75
3ArcBest70
4C.H. Robinson59
5YRC Worldwide49
6XPO45
Customer Service Comparison

ArcBest Ranks 3rd in Customer Service

17 Customers rate ArcBest's Customer Service a 3.4/5, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc..

  1. 1st
    Old Dominion Freight Line
    4.2 / 5
  2. 2nd
    J.B. Hunt Transport, Inc.
    3.9 / 5
  3. 3rd
    ArcBest
    3.4 / 5
  4. 4th
    C.H. Robinson
    2.9 / 5
  5. 5th
    YRC Worldwide
    2.4 / 5
  6. 6th
    XPO
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Old Dominion Freight Line85
2J.B. Hunt Transport, Inc.78
3ArcBest68
4C.H. Robinson58
5YRC Worldwide48
6XPO42
Overall Culture Score Comparison

ArcBest Ranks 1st in Overall Culture Score

869 Employees rate ArcBest's Overall Culture a 87/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    ArcBest
    87 / 100
  2. 2nd
    Old Dominion Freight Line
    78 / 100
  3. 3rd
    XPO
    75 / 100
  4. 4th
    J.B. Hunt Transport, Inc.
    70 / 100
  5. 5th
    C.H. Robinson
    69 / 100
  6. 6th
    YRC Worldwide
    46 / 100
Overall Culture Score Comparison
RankCompany Score
1ArcBest87
2Old Dominion Freight Line78
3XPO75
4J.B. Hunt Transport, Inc.70
5C.H. Robinson69
6YRC Worldwide46
eNPS Comparison

ArcBest Ranks 1st in Employee Net Promoter Score

829 Employees rate ArcBest's Employee Net Promoter Score a 69, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ArcBest to a friend?”.

  1. 1st
    ArcBest
    69
  2. 2nd
    Old Dominion Freight Line
    28
  3. 3rd
    XPO
    21
  4. 4th
    J.B. Hunt Transport, Inc.
    9
  5. 5th
    C.H. Robinson
    1
  6. 6th
    YRC Worldwide
    -50
eNPS Comparison
RankCompany eNPS
1ArcBest69
2Old Dominion Freight Line28
3XPO21
4J.B. Hunt Transport, Inc.9
5C.H. Robinson1
6YRC Worldwide-50
Gender Score Comparison

ArcBest Ranks 1st in Gender Score

266 Employees rate ArcBest's Gender Score a 88/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at ArcBest.

  1. 1st
    ArcBest
    88 / 100
  2. 2nd
    Old Dominion Freight Line
    83 / 100
  3. 3rd
    XPO
    75 / 100
  4. 4th
    C.H. Robinson
    71 / 100
Gender Score Comparison
RankCompany Score
1ArcBest88
2Old Dominion Freight Line83
3XPO75
4C.H. Robinson71
Diversity Score Comparison

ArcBest Ranks 1st in Diversity Score

68 Employees rate ArcBest's Diversity Score a 88/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at ArcBest.

  1. 1st
    ArcBest
    88 / 100
  2. 2nd
    XPO
    75 / 100
  3. 3rd
    J.B. Hunt Transport, Inc.
    74 / 100
  4. 4th
    C.H. Robinson
    61 / 100
  5. 5th
    YRC Worldwide
    56 / 100
Diversity Score Comparison
RankCompany Score
1ArcBest88
2XPO75
3J.B. Hunt Transport, Inc.74
4C.H. Robinson61
5YRC Worldwide56
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