100
NPS
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Brand Page
ATS Corporation
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About ATS Corporation's Brand
ATS Corp is a information technology company that delivers innovative technology solutions to government and commercial organization.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
ATS Corporation NPS
ATS Corporation's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether ATS Corporation's customers would recommend using the product based on a scale of -100 to 100.
ATS Corporation Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
ATS Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
Jun 2024 100 | Jun 2024 | 100 |
Jan 2025 100 | Jan 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ATS Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of ATS Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ATS Corporation Product Quality
5/5
ATS Corporation has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock ATS Corporation's overall Product Quality score rated by its users and customers.
ATS Corporation Product Information
ATS Corporation’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.atsc.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Enterprise
Government & Legal
SaaS
ATS Corporation Pricing
ATS Corporation ROI & Value For Money
4.7/5
ATS Corporation has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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ATS Corporation Customer Satisfaction (CSAT)
ATS Corporation Customer Satisfaction (CSAT) Score
100 / 100
ATS Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ATS Corporation Customer Service
5/5
ATS Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About ATS Corporation's Customer Service
Address
7925 Jones Branch Drive, Mclean, VA 22102
Website
http://www.atsc.com/
Phone Number
(571)766-2400
ATS Corporation as an Employer
Consumer vs. Employees
ATS Corporation scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of ATS Corporation would recommend the brand to a friend. ENPS measures how likely ATS Corporation employees would recommend working at ATS Corporation to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
