80
out of 100
Austin Energy Claimed Company
Austin Energy is the electric utility for the city of Austin, serving more than one million residents. read more
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Austin Energy Competitors
Austin Energy competitors include TXU Energy. Austin Energy ranks 2nd in CEO Score on Comparably vs its competitors. See below how Austin Energy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
1st
Customer Service
1st
See Austin Energy Culture vs Competitors:
- 1st
TXU Energy75 / 100 - 2ndAustin Energy74 / 100
CEO Ratings Comparison
Austin Energy's CEO Score Ranks 2nd
10 Employees at Austin Energy rate a 69 out of 100, which ranks them 2nd below TXU Energy's CEO,Curtis A. Morgan. Last rating was months ago.
Product Quality Score Comparison
Austin Energy Ranks 2nd in Product Quality Score
30 Customers rate Austin Energy's Product Quality Score a 2/5, which ranks it 2nd against its competitors, below TXU Energy.
NPS Comparison
Austin Energy Ranks 2nd in Net Promoter Score
34 Customers rate Austin Energy's Net Promoter Score a -57, which ranks it 2nd against its competitors, below TXU Energy. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Austin Energy to a friend?”.
Pricing Score Comparison
Austin Energy Ranks 1st in Pricing Score
25 Customers rate Austin Energy's Pricing Score a 1.9/5, which ranks it 1st against its competitors.
Customer Service Comparison
Austin Energy Ranks 1st in Customer Service
22 Customers rate Austin Energy's Customer Service a 2.1/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Austin Energy Ranks 2nd in Overall Culture Score
18 Employees rate Austin Energy's Overall Culture a 74/100, which ranks it 2nd against its competitors, below TXU Energy. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Austin Energy Ranks 2nd in Employee Net Promoter Score
9 Employees rate Austin Energy's Employee Net Promoter Score a -11, which ranks it 2nd against its competitors, below TXU Energy. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Austin Energy to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Austin Energy
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Austin Energy Ranks 1st in Diversity Score
3 Employees rate Austin Energy's Diversity Score a 71/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Austin Energy.
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