66
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
AutoBidMaster LLC
Marketing or Exec? Claim Your Free Account
About AutoBidMaster LLC's Brand
AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over 15 years, we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed of 200+ employees worldwide, committed to making AutoBidMaster the greatest place to work, buy and ship salvaged vehicles while making the industry transparent, innovative & fun.
Brand at a Glance
87%
Customer Loyalty
3.9/5
Product Quality
3.7/5
Pricing
4/5
Customer Service
AutoBidMaster LLC NPS
AutoBidMaster LLC's Net Promoter Score (NPS) is a 66 with 83% Promoters, 0% Passives, and 17% Detractors. Net Promoter Score tracks whether AutoBidMaster LLC's customers would recommend using the product based on a scale of -100 to 100.
AutoBidMaster LLC Overall NPS
| 83% | Promoters |
|---|---|
| 0% | Passives |
| 17% | Detractors |
AutoBidMaster LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
Nov 2023 0 | Nov 2023 | 0 |
Mar 2024 33 | Mar 2024 | 33 |
Feb 2025 50 | Feb 2025 | 50 |
Mar 2025 60 | Mar 2025 | 60 |
Jun 2025 67 | Jun 2025 | 67 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AutoBidMaster LLC Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of AutoBidMaster LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AutoBidMaster LLC Product Quality
3.9/5
AutoBidMaster LLC has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock AutoBidMaster LLC's overall Product Quality score rated by its users and customers.
AutoBidMaster LLC Product Information
AutoBidMaster LLC’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Automotive and Transportation
AutoBidMaster LLC Pricing
AutoBidMaster LLC ROI & Value For Money
3.7/5
AutoBidMaster LLC has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock AutoBidMaster LLC's overall ROI score rated by its users and customers.
AutoBidMaster LLC Customer Satisfaction (CSAT)
AutoBidMaster LLC Customer Satisfaction (CSAT) Score
83 / 100
AutoBidMaster LLC has an overall Customer Satisfaction score of 83 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AutoBidMaster LLC Customer Service
4/5
AutoBidMaster LLC has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock AutoBidMaster LLC's overall Customer Service score rated by its users and customers.
About AutoBidMaster LLC's Customer Service
Address
6807 NE 79th ct, Portland, OR 97218
Website
http://www.autobidmaster.com/
Phone Number
+1 (971) 308-9263
AutoBidMaster LLC's Social Links
AutoBidMaster LLC as an Employer
4.7/5
AutoBidMaster LLC has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
AutoBidMaster LLC scored a 66 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of AutoBidMaster LLC would recommend the brand to a friend. ENPS measures how likely AutoBidMaster LLC employees would recommend working at AutoBidMaster LLC to a friend.
Net Promoter Score
66
NPS Score
| 83% | Promoters |
|---|---|
| 0% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
