34
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Avibank MFG
Marketing or Exec? Claim Your Free Account
About Avibank MFG's Brand
Avibank is a world class company with innovative engineering and manufacturing solutions to meet your fastening and latching needs.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Avibank MFG NPS
Avibank MFG's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Avibank MFG's customers would recommend using the product based on a scale of -100 to 100.
Avibank MFG Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Avibank MFG NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 100 | Feb 2023 | 100 |
Feb 2024 0 | Feb 2024 | 0 |
Feb 2026 33 | Feb 2026 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Avibank MFG Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Avibank MFG users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Avibank MFG Product Quality
4.5/5
Avibank MFG has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Avibank MFG's overall Product Quality score rated by its users and customers.
Avibank MFG Product Information
Avibank MFG’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.avibank.com/
- Company Size
- 201-500 Employees
Industry
Tech
Hardware and Devices
Avibank MFG Pricing
Avibank MFG ROI & Value For Money
5/5
Avibank MFG has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Avibank MFG's overall ROI score rated by its users and customers.
Avibank MFG Customer Satisfaction (CSAT)
Avibank MFG Customer Satisfaction (CSAT) Score
100 / 100
Avibank MFG has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Avibank MFG Customer Service
5/5
Avibank MFG has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Avibank MFG's overall Customer Service score rated by its users and customers.
About Avibank MFG's Customer Service
Address
11500 Sherman Way, North Hollywood, CA 91605
Website
http://www.avibank.com/
Phone Number
(818)392-2100
Avibank MFG as an Employer
Consumer vs. Employees
Avibank MFG scored a 34 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Avibank MFG would recommend the brand to a friend. ENPS measures how likely Avibank MFG employees would recommend working at Avibank MFG to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-40
eNPS Score
| 20% | Promoters |
|---|---|
| 20% | Passive |
| 60% | Detractors |
