-36
NPS
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Bambee
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About Bambee's Brand
Bambee helps HR, leadership teams, and small businesses discover and get ahead of personnel issues before risk to the business increases.
Brand at a Glance
71%
Customer Loyalty
2.6/5
Product Quality
2.3/5
Pricing
2.2/5
Customer Service
Bambee NPS
Bambee's Net Promoter Score (NPS) is a -36 with 29% Promoters, 6% Passives, and 65% Detractors. Net Promoter Score tracks whether Bambee's customers would recommend using the product based on a scale of -100 to 100.
Bambee Overall NPS
| 29% | Promoters |
|---|---|
| 6% | Passives |
| 65% | Detractors |
Bambee NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 0 | Nov 2020 | 0 |
May 2021 -33 | May 2021 | -33 |
Oct 2021 -50 | Oct 2021 | -50 |
Jan 2022 -20 | Jan 2022 | -20 |
Feb 2022 -15 | Feb 2022 | -15 |
May 2022 -22 | May 2022 | -22 |
Oct 2022 -30 | Oct 2022 | -30 |
Feb 2023 -25 | Feb 2023 | -25 |
Apr 2023 -22 | Apr 2023 | -22 |
Jun 2023 -27 | Jun 2023 | -27 |
Aug 2023 -31 | Aug 2023 | -31 |
Oct 2025 -36 | Oct 2025 | -36 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bambee NPS by Gender
Bambee's NPS was rated -20 by Female customers on Comparably.
Female
-20
Bambee's NPS was rated -20 by Female customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Male
N/A
Bambee's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Bambee Customer Reviews
Out of the 2 Bambee customer reviews 1 was positive and 1 was constructive. Bambee customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Bambee Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Bambee users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bambee Customer Loyalty Score by Gender
Bambee's Customer Loyalty score was rated 64 by Female customers on Comparably.
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Female
64%
Yes
Male
N/A
Yes
Bambee Product Quality
2.6/5
Bambee has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Bambee Product Information
Bambee’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Website
- https://bambee.com/
- Company Size
- 51-200 Employees
Industry
Tech
Quick Insights into Bambee Product Quality
Bambee's Product Quality score was rated highest by Female customers.
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Ranked Bambee Product Quality the Highest
Bambee Product Quality Score by Gender
Bambee's Product Quality score was rated 3.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Bambee.
Female
3.6/5
Male
N/A
Bambee Pricing
Bambee ROI & Value For Money
2.3/5
Bambee has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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Quick Insights into Bambee ROI
Bambee's ROI score was rated highest by Female customers.
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Ranked Bambee ROI the Highest
Bambee ROI Score by Gender
Bambee's ROI score was rated 3.2 by Female customers on Comparably.
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Female
3.2/5
Male
N/A
Bambee Customer Satisfaction (CSAT)
Bambee Customer Satisfaction (CSAT) Score
37 / 100
Bambee has an overall Customer Satisfaction score of 37 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
10%
Satisfied
27%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
18%
Very Dissatisfied
36%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bambee Customer Service
2.2/5
Bambee has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About Bambee's Customer Service
Address
Los Angeles, CA 90291
Website
https://bambee.com/
Phone Number
8777776916
Bambee's Social Links
Quick Insights into Bambee Customer Service
Bambee's Customer Service score was rated highest by Female customers.
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Ranked Bambee Customer Service the Highest
Bambee Customer Service Score by Gender
Bambee's Customer Service score was rated 2.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Bambee.
Female
2.5/5
Male
N/A
Bambee as an Employer
4.3/5
Bambee has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Bambee scored a -36 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Bambee would recommend the brand to a friend. ENPS measures how likely Bambee employees would recommend working at Bambee to a friend.
Net Promoter Score
-36
NPS Score
| 29% | Promoters |
|---|---|
| 6% | Passive |
| 65% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 67% | Promoters |
|---|---|
| 15% | Passive |
| 18% | Detractors |
