Bank of the West Claimed Company
We are a regional financial services company operating a network of retail, wealth, commercial and business banking
branches and offices in 23 states. read more
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You can be yourself working here if you fit within certain minority groups, but if you don’t you’ll be told that it’s inappropriate to share your views and be
What do your coworkers need to improve and how could you work together better?
Greater confidence and competency. Improved critical thinking.
What did you like most about the interview process?
Brought to town at company’s expens
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay. More time off. More flexible schedule. Lower medical premiums.
What's going wrong and how can it be improved?
The bank has taken social and political stances in a way that have been very offensive to to those with alternative views. Employees lack the tools, resources, and support to deliver great CX.
What does the leadership team need to get better at?
Focus efforts and resources on improving the tools needed for employees and clients to achieve objectives. Increase staffing. Improve training. Invest in technology. Stop robbing CX and sales in the name of operations and KYC.
What needs to change to make the company culture better?
There is a push to support certain groups while silencing those who do not fit in a certain group. Culture would be infinitely better if ALL people and views could be shared openly without fear of retaliation.
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