Baskin Robbins Employee Reviews
Out of 108 Baskin Robbins employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Baskin Robbins improve their work culture. The Sales team, with 49% positive reviews, reports the best experience at Baskin Robbins compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The teamwork is super great
Keep doing good things please
they all work together great
Review from Sales Dept
They care a lot about the business
Everyone works together for the most part
Review from Sales Dept
What does the leadership team need to get better at?
Our previous hired manager was amazing but our store owner is woeful
Wearing gloves but I mean the manger is the real prob
How to better manage the stores
Review from Sales Dept
Communication, and treating employees better.
Review from Sales Dept
Move more toward financial stability.
Review from Sales Dept
What is the best part about your compensation package?
The free lcream every sunday
The tips that employees receive
The healthcare is the best
Review from Sales Dept
we receive absolutely no compensation package
The benefits are nice and work well for me.
Why do you feel undervalued and what would make you feel better about your compensation?
We r undervalued and deregarded
i work for minimum wage going above and beyond what is expected of me
i do not know hat to typoe
I don’t like how I’m expected to do so much in the time I’m clocked in to the time I clock out. Given 9-11 hours of work with no off the clock breaks as supposed
Review from Sales Dept
Yes. I get paid minimum wage for the stuff I put up with
Review from Sales Dept
What are some of the best things about your team?
Eager to please customers and helpful
We help each other no matter what
The way everybody help each other
The free breakfast is my favorite
Review from Sales Dept
i always steal the ice cream and i make sure im the first to try any new flavors oh did i mention i take most of the ice cream snoopers i frfr have a room full its amamamamammama
What do your coworkers need to improve and how could you work together better?
Stop being lazy and stop eating ice cream
Review from Sales Dept
My coworker need to be more professional and passionate about their job.
Review from Sales Dept
they where all very antisocial and rude the manager would not speak to me at all and would ignore me if i attempted to make conversation with him
Review from Sales Dept
What is most positive about the culture and environment at your company?
They are like a family
Review from Sales Dept
Most customers are really nice
Clean place to work for the most part
Review from Sales Dept
the most positive about the culture environment is the kind children
The leaders do a good job of making the work environment comfortable and safe.
What needs to change to make the company culture better?
By paying employees more and setting up better regulations
Review from Sales Dept
Actually being nice to its workers and making them feel valued.
Review from Sales Dept
it was very bad as no one tried to speak to me or make conversation with me they where very bad people to work with
Review from Sales Dept
What did you like most about the interview process?
Easy to talk to the staff and bosses
How comfortable i felt speaking with them
Review from Sales Dept
Very simple and easy nothing to it
Review from Sales Dept
The questions are relevant and the interviewers do not make you feel uncomfortable or unsafe.
What would you improve about your company's interview process?
They give us math tests. I think this is a little over the top.
I didn’t get an interview at all. Just training and based off that I got hired also my expe
Review from Sales Dept
Keep the questions more clear, I was asked very open ended (not in a good way) questions. It was unclear what exactly I was being asked and by the end of the interview I wasn't sure if I had done good or not. Usually that's clear to me.
More questions, less badmouthing previous employees.
Review from Sales Dept
an actual interview as they basically just told me i have the job and made to 35 hours unpaid for trial shifts
Review from Sales Dept
What makes you most happy at work?
The kids, the ice cream, being creative
My co workers make me most happy
Review from Sales Dept
Working with others, and it’s good fun with a cool customer comes in and just
When I get nice customers that appreciate my work
Review from Sales Dept
Seeing my customers faces and talking to them
Review from Sales Dept
What's going wrong and how can it be improved?
A lot of things are wrong manager needs to be fired
Not enough hours don’t get trained to do what needs to be learned. Management doesn’t work with employees to help them improve work skills. Expects employees to do too much in one shift. Makes employees feel like they are not good enough doesn’t tell
Review from Sales Dept
There is a bit of an issue with feeling unsafe because of the job location but it is mostly handled well.
My manager is a terrible person who is not good at communicating or treating his employees fairly or with respect.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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