Baskin-Robbins creates and markets innovative, premium ice cream, specialty frozen desserts and beverages. read more
Baskin Robbins Company Culture
Baskin Robbins Culture
This score is derived from employee ratings & reviews3.4/5
Baskin Robbins' Overall Culture is rated C+
Top Rated Culture Dimensions
Environment
AProfessional Development
A-Outlook
BCEO Rating
BExecutive Team
BBaskin Robbins CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Dave Hoffmann
70 /100
See More
Diversity at Baskin Robbins
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Baskin Robbins have rated Environment, Manager, and Meetings as the highest categories they have scored
Women at Baskin Robbins
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Baskin Robbins have rated Environment, CEO Rating, and Work Culture as the highest categories they have scored
Baskin Robbins eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
4
Baskin Robbins employees are 4% more likely to recommend Baskin Robbins as a great place to work
| 41% | Promoters |
|---|---|
| 22% | Passives |
| 37% | Detractors |
Working at Baskin Robbins
Working at Baskin Robbins is rated average by 133 employees, across various culture dimensions. Baskin Robbins employees are most satisfied about Environment, Professional Development, and Outlook categories, putting Baskin Robbins’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Boston. See below in detail how working at Baskin Robbins was rated by employees.
Overall Company Culture at Baskin Robbins
C+
Overall Company Culture at Baskin Robbins is rated C+
Last updated months ago
Top
50%
Baskin Robbins ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Baskin Robbins Employee Reviews
Out of 108 Baskin Robbins employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Baskin Robbins improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
Positive Reviews From Baskin Robbins Employees
- What did you like most about the interview process?Easy to talk to the staff and bosses
- What makes you most happy at work?The kids, the ice cream, being creative
- What are some of the best things about your team?Eager to please customers and helpful
Constructive Feedback From Baskin Robbins Employees
- Why do you feel undervalued and what would make you feel better about your compensation?We r undervalued and deregarded
- Why do you feel undervalued and what would make you feel better about your compensation?i work for minimum wage going above and beyond what is expected of me
- What does the leadership team need to get better at?Our previous hired manager was amazing but our store owner is woeful
Baskin Robbins Company Information
Baskin Robbins Company Overview
Baskin-Robbins creates and markets innovative, premium ice cream, specialty frozen desserts and beverages.
Baskin Robbins was founded in 1945 and its current CEO is Dave Hoffmann. Since its inception 81 years ago, Baskin Robbins has grown to 1872 employees.
Baskin Robbins Mission, Vision & Values
Baskin Robbins Mission & Values
It's all part of our mission to make the Baskin-Robbins neighborhood a tasty, fun place for our customers.
Baskin Robbins Vision Statement
To be Australia s most favourite ice cream
| Headquarter | 130 Royall Street Canton, MA 02021 United States of America |
|---|---|
| Website | www.baskinrobbins.com |
| Founding Date | 1945 |
| Tel | (800) 859-5339 |
| Company Status | Private |
Baskin Robbins Competitors
Baskin Robbins competitors include Intermix, Dairy Queen, and Dunkin'. Baskin Robbins ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Baskin Robbins compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Baskin Robbins Employees
Baskin Robbins has 1872 employees. 133 employees at Baskin Robbins have reviewed Baskin Robbins across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 133 Baskin Robbins employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Baskin Robbins are mostly dissatisfied with their total compensation at Baskin Robbins, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Baskin Robbins are generally satisfied with their team. 133 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Baskin Robbins are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Baskin Robbins believe the environment at Baskin Robbins is positive. Most Participants believe the pace of work at Baskin Robbins is comfortably fast. About 77% of the employees at Baskin Robbins work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Baskin Robbins are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Baskin Robbins - Employee Onboarding
The prevailing opinion from employees about joining Baskin Robbins is that the company was prepared on their first day. Baskin Robbins employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Baskin Robbins KPIs and OKRs
Employees’ understanding of Baskin Robbins' KPIs and OKRs is essential for its success. Out of 2 Baskin Robbins employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Baskin Robbins Salaries
How much does Baskin Robbins pay?
How much do people at Baskin Robbins get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Baskin Robbins is $99,608, or $47 per hour, while the estimated median salary is $99,511, or $47 per hour.
At Baskin Robbins, the highest paid job is a Group Product Manager at $175,527 annually and the lowest is an Admin Assistant at $44,828 annually. Average Baskin Robbins salaries by department include: Admin at $50,714, Product at $125,703, Engineering at $122,267, and Customer Support at $80,335. Half of Baskin Robbins salaries are above $99,511.
57 employees at Baskin Robbins rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 170 ratings) while 55 employees at Baskin Robbins rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 57 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $79k | $79k | 17th Percentile |
33rd Percentile $96k | $96k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$99,608*
Average Compensation
$99,511*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Baskin Robbins Salaries by Department
Diversity & Inclusion at Baskin Robbins
Diverse employees at Baskin Robbins score the company 65/100 across various culture categories, placing Baskin Robbins in the Bottom 45% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Baskin Robbins across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Baskin Robbins Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Baskin Robbins PTO
Baskin Robbins' PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Baskin Robbins' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Baskin Robbins' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Baskin Robbins Careers
Baskin Robbins Jobs
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Frequently Asked Questions regarding Baskin Robbins
What is Baskin Robbins address?
Baskin Robbins location is at 130 Royall Street
Who is the CEO of Baskin Robbins?
Baskin Robbins CEO is Dave Hoffmann, their score by employees is 70
What is Baskin Robbins eNPS?
The eNPS for Baskin Robbins is 4
What is the salary for Sales Manager in Baskin Robbins?
Sales Manager average salary in the US is 156k
What are the salaries in the Sales in Baskin Robbins?
The average salaries for Sales in Baskin Robbins is 137k
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