81
out of 100
Comparably Awards
Bath & Body Works, LLC is an American retail store mall brand under the L Brands umbrella. read more
Bath & Body Works Competitors
Bath & Body Works competitors include Dove, Bluemercury and Gilchrist & Soames. Bath & Body Works ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Bath & Body Works compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Bath & Body Works Culture vs Competitors:
- 1st
Dove77 / 100 - 2ndBath & Body Works71 / 100
- 3rd
Bluemercury61 / 100
Bath & Body Works Competitors at a Glance
CEO Ratings Comparison
Bath & Body Works' CEO Score Ranks 2nd
571 Employees at Bath & Body Works rate Andrew Meslow a 69 out of 100, which ranks them 2nd below Dove's CEO,. Last rating was 15 days ago.
- 1st
Dove24 Employees at Dove rate a 81 out of 100, which ranks them 1st out of Bath & Body Works' competitors. Last rating was months ago.
- 3rd
Marla BeckBluemercury58out of 10027 Employees at Bluemercury rate Marla Beck a 58 out of 100, which ranks them 3rd out of Bath & Body Works' competitors. Last rating was months ago.
Product Quality Score Comparison
Bath & Body Works Ranks 2nd in Product Quality Score
736 Customers rate Bath & Body Works' Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below Gilchrist & Soames.
NPS Comparison
Bath & Body Works Ranks 1st in Net Promoter Score
878 Customers rate Bath & Body Works' Net Promoter Score a 38, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Bath & Body Works to a friend?”.
Pricing Score Comparison
Bath & Body Works Ranks 2nd in Pricing Score
675 Customers rate Bath & Body Works' Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below Gilchrist & Soames.
Customer Service Comparison
Bath & Body Works Ranks 2nd in Customer Service
628 Customers rate Bath & Body Works' Customer Service a 4/5, which ranks it 2nd against its competitors, below Gilchrist & Soames.
Overall Culture Score Comparison
Bath & Body Works Ranks 2nd in Overall Culture Score
745 Employees rate Bath & Body Works' Overall Culture a 71/100, which ranks it 2nd against its competitors, below Dove. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Bath & Body Works Ranks 2nd in Employee Net Promoter Score
609 Employees rate Bath & Body Works' Employee Net Promoter Score a 2, which ranks it 2nd against its competitors, below Dove. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Bath & Body Works to a friend?”.
Gender Score Comparison
Bath & Body Works Ranks 2nd in Gender Score
119 Employees rate Bath & Body Works' Gender Score a 72/100, which ranks it 2nd against its competitors, below Dove. The Gender Score tracks how positively women rate their experience at Bath & Body Works.
Diversity Score Comparison
Bath & Body Works Ranks 3rd in Diversity Score
41 Employees rate Bath & Body Works' Diversity Score a 64/100, which ranks it 3rd against its competitors, below Bluemercury. The Diversity Score tracks how positively diverse employees rate their experience at Bath & Body Works.
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