Bath & Body Works Employee Reviews | Comparably
Bath & Body Works, LLC is an American retail store mall brand under the L Brands umbrella. read more
EMPLOYEE
PARTICIPANTS
739
TOTAL
RATINGS
6021

Bath & Body Works Employee Reviews

Out of 701 Bath & Body Works employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Bath & Body Works improve their work culture. The Customer Support team, with 89% positive reviews, reports the best experience at Bath & Body Works compared to all other departments at the company. The Sales team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The other managers I work with are great. The company will sometimes cause tiffs between us though because of what they expect of us and how we can divy up the work

I like the people, although the company standards they must abide by ruin the team.

It's a great team to work for

Engaged. Passinonate. Driven. Values based.

They're super duper cool yeah

What does the leadership team need to get better at?

Leadership Reviews

Training and looking at how they help employees know their job.

Caring about its employees. Check on what going on at the store

Recognize everyone equal at work

Review from Sales Dept

Not harassing people below them. And in front of customers

Learn the labour laws and regulations

What is the best part about your compensation package?

Compensation Reviews

Benefits are great. No complaints on that.

Everything is perfect the way it is

Renge Rover and free gas.

My salary I great and my monthly bonus is amazing when we hit pur plan.

gratis for sure! its nice ti be able to try the new products

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Being conpensated more and to be told when duties are being done well.

They expect so much and I think they need to pay more for what they want. If they want quality people (which the people on the front line selling are the most important people in the company) then they should be willing to pay for that work

I feel like I have way too many responsibilities to be recieving the pay that I do. The keyholder role especially in a tier 4 store should be getting the same pay and benefits as a supervisor if they're doing the same thing or more.

Discount of 30% on regular priced items. Discount doesnt work. Not allowed to use coupons. Customers get better prices. Employees expected to purchase when sales are low.

The pay is below what other places around the mall pay, that would be ok because the perks are good, except the manager forgets about me and I hardly get any of them.

What are some of the best things about your team?

Team Reviews

They all work together as a team

Smart, passionate. Driven. Collaborative. Team players.

Working together to keep the store looking neat.

Theres always got to be one person you can actually count on to help you

They are always friendly and supportive

What do your coworkers need to improve and how could you work together better?

Team Reviews

Have better associates that can sell.

Too many questions for teying to get answers

Needs to hire older associates that have little maturity

Review from Sales Dept

The golden rule would be perfect

Most of my coworkers are respectful, a few of the female workers are jealous or judgemental of me for some reason but that's the only concern I have.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Overall it just has a positive feeling even if things arent always going the way we expect

SLT (Sales Leadership Team) give regular associates positive reinforcement with something they are taught to do called coaching.

People I work with daily

Everyone talks to one another. And everybody can be themselves.

Nothing exceprt excuse everyday for the lack of care

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Better trained managers that follow labour laws

The manager need to be replaced

Stop the drama, spread positivity

Review from Sales Dept

They need to value employees who are tenure. Thet arw very good to new employees. But agter many years they expect more from tenure employees

Actually train your staff maybe

What did you like most about the interview process?

Interviews Reviews

It is pretty quick and you can tell if they want you or not. It's just a retail job so if you are competant and have good availability you wont have any issues getting in

It was very quick, five minutes at most, and management made me feel comfortable.

How nice the manager was during interview

Froendly, engaging, competitive, challenging. Inspiring

They just ask you some questions about yourself.

What would you improve about your company's interview process?

Interviews Reviews

Good managers and good work envirment. Treatiing others fairly

The group interviews are horrible due to the fact that i have anxiety and felt like i wasnt really wanted

having the assistant manager communicate with the manager before hiring someone she would not approve of i guess

Review from Sales Dept

Being more picky about the people hired

giving one on one interviews

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

The days go by fast when we're busy and i enjoy seeing the new products and marketing

My coworkers are my favorite part of going to work.

Interacting with the customers when I work

The customers are so nice and their are some customers that love to talk to us and make conversation once they open up.

Interacting with customers, selling the product and finding fullfilment from a hard days work.

What's going wrong and how can it be improved?

Outlook Reviews

Someone needs to check on the employees and not just go off what the store manager says.

Better trained managers that know the labour laws

Allowing workers to use the rest room expecially when working them under the weather or when they really need to use it instead of making them hold it calling it "wasting the clock"

More training and solicit more feedback from employees and customers.

Me personally I feel like my main issue was really with my manager and the management team. I sometimes get complaints with some difficult customers once in a while and I feel like my general manager doesn't try to be helpful when I'm in a situation.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Bath & Body Works yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Bath & Body Works yet.
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Review Sentiment at Bath & Body Works

74
74%
26
26%
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