Baylor Scott & White Health Employee Reviews
Out of 9468 Baylor Scott & White Health employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Baylor Scott & White Health improve their work culture. The Business Development team, with 100% positive reviews, reports the best experience at Baylor Scott & White Health compared to all other departments at the company. The IT team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
Open communication and willingness to listen to strengths and weaknesses
Review from Finance Dept
They are transparent and very helpful.
Review from Customer Success Dept
they actually stick to an open door policy
We have our focus on the right innovations/competitors to remain relevant in the future.
Review from Operations Dept
The treat me like a person, give grace when needed, and understand that sometimes life happens and adjustments need to be made with little to no notice.
What does the leadership team need to get better at?
Better attitudes towards everyone. Stop with the favoritism. Be more considerate towards everyone's life outside of work. Be more open and considerate of everyone's ideas and suggestions. Have better attitudes toward everyone.
The leadership team does not take suggestions and does not answer requests for help. The leadership team sets a "one-size-fits-all" requirement. The leadership team needs to be more flexible and listen to the employees and their concerns.
Not take things so personal. And be more professional
Proper preceptor training to ensure proper training of new hires, ensure all leaders are NOT sharing private info. about other employees that are not in leadership, fairness, fairly compensating employees, equally distributing/rotating employees in clinics, 1:1 in person, hold same standards for all
not being biased towards nursing team.
What is the best part about your compensation package?
Flexibility and being able to manage work/life balance
Review from Finance Dept
It could use a little work.
Review from Customer Success Dept
the insurance for me and my kids
dont really feel like any part of package stands out
I believe the insurance should pay for a lot to achieve optimal wellness. Carebility is a great insurance, and they have this philosophy that if they pay for and cover weight loss procedures and weight loss medications, the patient will have better chances at optimal health.
Why do you feel undervalued and what would make you feel better about your compensation?
There’s no clear career path or talent development in operations. Role scopes are inconsistent and even senior leaders struggle to define them. This lack of structure makes growth uncertain and contributes to feeling undervalue
Review from Operations Dept
Comparing our salary to the national standard, it is clear that our role is not being paid to that level. Although I am grateful for the salary based on local standards, it can be challenging knowing nationally others are compensated at a higher rate for providing the same level of work and effort.
As a Medical Assistant I do demanding work for a very busy specialty which is required to be done in a most efficient, safe and timely manner.
I am making less now than I have made in previous leadership roles and when I was working nights before I took this position. When I took this position, I knew that I would have to take a pay cut because as a supervisor I wouldn't be able to work that second job that helped make ends meet.
There really isn't enough space here but I don't like that I have to use vacation for celebrated holidays. in my 30 years in the working world, I've NEVER experienced that. The pay isn't entice enough to make people stay once they cap out. We should get a COLA raise EVERY year no matter what
Review from Admin Dept
What are some of the best things about your team?
The willingness to jump in and help where needed. The collaboration between multiple departments to find resolution of outstaning issues
Review from Finance Dept
We collaborate well with each other.
Review from Customer Success Dept
most of them are ok to get along with and stay away from drama
Friendly, honest and genuine people.
Review from Operations Dept
the inclusion, teamwork, and attitudes of my coworkers make even the hardest days easier.
What do your coworkers need to improve and how could you work together better?
apply their knowledge and skills to the workflow
My coworkers need to improve on accountability, initiative (holistically), more work focused, less gossip, and making new workers feel welcomed.
Review from Admin Dept
There is a broad divide in our work ethics.
The attitude of wanting to be at work and take the role of what they do, effects other people seriously and the desire to work as a team.
Better communication with everyone. Taking constructive criticism better. Sharing the work and not trying to do everything at once.
What is most positive about the culture and environment at your company?
Attitudes of coworkers, even though the days can be rough, the positivity makes it worth it
Review from Finance Dept
Everyone is friendly and helpful.
Review from Customer Success Dept
it is very friendly and inviting
The ability to innovate, try new ideas and I am given the space to lead.
Review from Operations Dept
leadership does their best to make everyone feel heard and listens to ideas or complaints and does everything in their power to make the best of all situations.
What needs to change to make the company culture better?
Better management and attitudes towards everyone.
Stop thinking that drs and higher uo management it better them anyone else.
Director should be in more engaged, to show more support to the managers.
The leadership teams tries to isolate each member of the team from the others. They make huge deals about non-problems and cause divide and issues between team members. I would appreciate some team building activities, even something simple like a group lunch.
Listen to your employees and ask them directly what the issue is. Don't ask management. Get it directly from the source.
What did you like most about the interview process?
I was interviewed in a very comfortable manner. I was asked task/situation-based questions mostly, as well as some "get to know you" typical interview questions. This approach seems to work well as management mostly hires competent people who fit in well with the rest of the department.
Review from Operations Dept
Affable and approachable leadership looking for partners who will lead and learn together.
Review from Admin Dept
Great communication along the way
Review from HR Dept
The responsiveness of the recruiters.
Review from Communications Dept
Interacting with those that I would be working with day to day and not just the hiring manager.
Review from Operations Dept
What would you improve about your company's interview process?
Communicate expectations of the role in the beginning.
Review from Operations Dept
What makes you most happy at work?
The flexibility and teamwork that is shown throughout
Review from Finance Dept
I am able to do my job without being micromanaged.
Review from Customer Success Dept
getting to help my patients
Smart and friendly staff members.
Review from Operations Dept
the feeling of accomplishment when I am able to make my patients feel like their concerns are not only heard, they are valid, and that we will do what we can to find answers for them or help them find a path to finding answers.
What's going wrong and how can it be improved?
I know my manager will not be kind to me. I know the day will be stressful, busy, and loaded until the end with work. I would appreciate another addition to the team and some respect/friendliness from my manager.
New Managment all coworkers agree when we talks among others (over supervisor)
I feel like I have a difficult time balancing work and personal life. Our PTO/ time off policies are difficult to follow as a working mom, and then to add on my own medical needs, and the needs of my child, it seems I never have PTO to use. Especially when paid holidays make PTO balance negative.
Most days we dont have the staff to be able to do our jobs to their full potential.
Floating to sit, unable to take PTO during holidays, PTO request deadlines MONTHS in advance even prior to wish lists being put in, poor communication with staff
What would you most like to see improved at your company?
salaries
Review from Admin Dept