0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Beatitudes Campus
Marketing or Exec? Claim Your Free Account
About Beatitudes Campus' Brand
Beatitudes Campus is where North Central Phoenix seniors come to live, learn and grow in comfortable, caring neighborhoods situated in a
Brand at a Glance
83%
Customer Loyalty
3.2/5
Product Quality
3.2/5
Pricing
3.2/5
Customer Service
Beatitudes Campus NPS
Beatitudes Campus's Net Promoter Score (NPS) is a 0 with 40% Promoters, 20% Passives, and 40% Detractors. Net Promoter Score tracks whether Beatitudes Campus's customers would recommend using the product based on a scale of -100 to 100.
Beatitudes Campus Overall NPS
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Beatitudes Campus NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 -100 | Dec 2021 | -100 |
Jan 2023 0 | Jan 2023 | 0 |
Jul 2023 0 | Jul 2023 | 0 |
Apr 2024 0 | Apr 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beatitudes Campus Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Beatitudes Campus users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beatitudes Campus Product Quality
3.2/5
Beatitudes Campus has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Beatitudes Campus' overall Product Quality score rated by its users and customers.
Beatitudes Campus Product Information
Beatitudes Campus’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Beatitudes Campus Pricing
Beatitudes Campus ROI & Value For Money
3.2/5
Beatitudes Campus has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Beatitudes Campus' overall ROI score rated by its users and customers.
Beatitudes Campus Customer Satisfaction (CSAT)
Beatitudes Campus Customer Satisfaction (CSAT) Score
50 / 100
Beatitudes Campus has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beatitudes Campus Customer Service
3.2/5
Beatitudes Campus has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Beatitudes Campus' overall Customer Service score rated by its users and customers.
About Beatitudes Campus's Customer Service
Address
Phoenix, AZ
Website
http://www.beatitudescampus.org
Phone Number
6029956114
Beatitudes Campus as an Employer
3.8/5
Beatitudes Campus has a 3.8/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Beatitudes Campus scored a 0 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Beatitudes Campus would recommend the brand to a friend. ENPS measures how likely Beatitudes Campus employees would recommend working at Beatitudes Campus to a friend.
Net Promoter Score
0
NPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 33% | Promoters |
|---|---|
| 67% | Passive |
| 0% | Detractors |
