-100
NPS
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Beztak
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About Beztak's Brand
Beztak is a private, multi-generational and family-owned company with over 60 years of experience designing, developing and managing high quality real estate properties.
Brand at a Glance
55%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Beztak NPS
Beztak's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Beztak's customers would recommend using the product based on a scale of -100 to 100.
Beztak Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Beztak NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2024 -100 | May 2024 | -100 |
Oct 2025 -100 | Oct 2025 | -100 |
Apr 2026 -100 | Apr 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beztak Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Beztak users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beztak Product Quality
1.5/5
Beztak has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beztak's overall Product Quality score rated by its users and customers.
Beztak Product Information
Beztak’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.beztak.com
- Company Size
- 1,001-5,000 Employees
Industry
Real Estate
Beztak Pricing
Beztak ROI & Value For Money
1.5/5
Beztak has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beztak's overall ROI score rated by its users and customers.
Beztak Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beztak Customer Service
1.5/5
Beztak has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beztak's overall Customer Service score rated by its users and customers.
About Beztak's Customer Service
Address
Farmington, MI 48334
Website
http://www.beztak.com
Beztak's Social Links
Beztak as an Employer
4.7/5
Beztak has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Beztak scored a -100 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Beztak would recommend the brand to a friend. ENPS measures how likely Beztak employees would recommend working at Beztak to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
