Billings Clinic Employee Reviews
Out of 50 Billings Clinic employee reviews, 41% were positive. The remaining 59% were constructive reviews with the goal of helping Billings Clinic improve their work culture. The Operations team, with 50% positive reviews, reports the best experience at Billings Clinic compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
They are nice people outside of work
Truly have best intentions, and are thoughtful in their leadership during very difficult times.
Review from Operations Dept
They are always willing to help
What does the leadership team need to get better at?
Management, seeking physician input, change management, leadership develooment, operations
Expertise in all areas. Shared decision making with the experts they employ as physicians and surgeons
Review from Operations Dept
communication with and listening to staff
Staff treatment, better staffing levels
What is the best part about your compensation package?
Holiday pay and PTO hours.
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation was under market and the benefits didn't even cover my own medical expenses at my place of work. Promotions are promising left and right, but never fulfilled.
I cannot work to my full potential due to sydtem inefficienciee so I am taxed w time; salary
Fair market value and competitive wages
Review from Operations Dept
Respect, pay, listening, top heavy
Compensation should meet national standards, it does not.
What are some of the best things about your team?
Smart, dedicated, fun, pkeasers, patient centered Don't have enough teams
Expertise and supportive, competant colleagues
Review from Operations Dept
Team dynamic is good. We listen to each other, accept feedback and integrate this into changes
We have great team work
Teamwork is usually good enough
What do your coworkers need to improve and how could you work together better?
There needs to be better training and less mixing up positions.
Under trained, under payed and under Appreciated...
What is most positive about the culture and environment at your company?
My team and I work well together and try to keep our culture positive and moving in the right direction.
What needs to change to make the company culture better?
Give more authority and automonmbin systemd To front line workers
The administration needs to focus on supporting the medical and surgical teams in providing care rather than trying to rule with their spreadsheets.
Review from Operations Dept
Staffing increases and pay increases
Better management for starters, pay.
What did you like most about the interview process?
Engaging questions and quick response time.
Interactions across departments Dinners Trip to red lodge
Discussions with a diverse group of people.
Review from Operations Dept
What would you improve about your company's interview process?
No peer interviews take place virtually
Better understanding of work conditions
What makes you most happy at work?
Working remotely. It is nice especially on cold days.
Patient/family relationships; doing hard things w others
Patients and co-workers are the best
Review from Operations Dept
The customers we serve make me the most happy
Interacting with my team members
What's going wrong and how can it be improved?
Need to answer phones, respond in a timely fashion to patient requests, compensate staff at a competitive rate.
Review from Operations Dept
Respect, pay, and leadership held responsible
I said many times, we are treated like dogs
What do you like best about your company?
I like my job detail and what I am doing for the company
What would you most like to see improved at your company?
more communication; even the "managerial" staffing; dethrone the leade