100
NPS
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BioAgilytix Labs
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About BioAgilytix Labs' Brand
BioAgilytix is a bioanalytical services provider delivering high-quality scientific and data management solutions, across a portfolio of advanced technologies essential to drug development. Located in Boston, MA, Durham, NC, San Diego, CA, Germany and Australia.
BioAgilytix Labs NPS
BioAgilytix Labs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether BioAgilytix Labs's customers would recommend using the product based on a scale of -100 to 100.
BioAgilytix Labs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
BioAgilytix Labs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 100 | Aug 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BioAgilytix Labs as an Employer
2.2/5
BioAgilytix Labs has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
BioAgilytix Labs scored a 100 for Net Promoter Score and a -92 for Employee Net Promoter Score. NPS gauges how likely a customer of BioAgilytix Labs would recommend the brand to a friend. ENPS measures how likely BioAgilytix Labs employees would recommend working at BioAgilytix Labs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-92
eNPS Score
| 0% | Promoters |
|---|---|
| 8% | Passive |
| 92% | Detractors |
