Birch Communications Employee Reviews
Out of 17 Birch Communications employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Birch Communications improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They're all relatively good people (not a-holes to employees). The business decisions could use some real help.
What does the leadership team need to get better at?
Leadership needs to work on communication, and supporting their team.
Recognizing rare talent. I do not deal directly with the corporate leadership, but I deal with the director of operations that runs the sales office that sells for Birch Communications. That list is too long and complex to state here.
What is the best part about your compensation package?
The unofficial off-the record flex/comp time. Although severely underpaid, the flex time and lack of micro-management makes up some for it.
Why do you feel undervalued and what would make you feel better about your compensation?
Employee aren't compensated for the work they do, they are underpaid. And are expected to perform tasks they weren't trained for
I have brought in a lot of sales for this company, and am in the same position as when I started at this company, and I would say my current position is a bit of a demotion actually. I've never felt they appropriately recognized the benefits that I brought to them.
What are some of the best things about your team?
We all support each other and do our best to help one another where we can
The team is excellent. Super sharp individuals who know what they're doing.
What do your coworkers need to improve and how could you work together better?
In our sales office, there is no streamlined process, and that is crucial for an effective sales team. Everyone has to be on script and on point so that when that unsold lead gets to the next person, it is more qualified to be sold. If everyone is doing their own thing, then it disrupts sales.
What is most positive about the culture and environment at your company?
It's a pretty easygoing environment.
What needs to change to make the company culture better?
A good attitude would be the first change. Recognizing talent appropriately that brings in money would be the second change.
What did you like most about the interview process?
How comfortable the supervisors made me feel
What would you improve about your company's interview process?
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What makes you most happy at work?
The variety of work. There are new situations to deal with every day.
What's going wrong and how can it be improved?
A lot of customers are rude and impatient and the supervisors dont provide much support
If I felt that I had support at the office i was at then I would be motivated. I'm a naturally very motivated individual, and it takes a lot for me to become disgruntled. So let's just say that a lot has happened, and is has become a very negative place for me.
What do you like best about your company?
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What would you most like to see improved at your company?
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