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Anonymously Rate Your Experience & Make Work BetterWomen at Birch Communications have rated Manager, Work Culture, and Leadership as the highest categories they have scored
Birch Communications employees are -67% more likely to recommend Birch Communications as a great place to work
| 0% | Promoters |
|---|---|
| 33% | Passives |
| 67% | Detractors |
Working at Birch Communications is rated below average by 9 employees, across various culture dimensions. Birch Communications employees rate Manager highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Birch Communications’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Birch Communications was rated by employees.
Overall Company Culture at Birch Communications is rated D
Last updated months ago
Birch Communications ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 17 Birch Communications employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Birch Communications improve their work culture.
| Positive Reviews | 47% |
|---|---|
| Constructive Feedback | 53% |
What are some of the best things about your team?We all support each other and do our best to help one another where we can
What did you like most about the interview process?How comfortable the supervisors made me feel
What do you like best about the leadership team?They're all relatively good people (not a-holes to employees). The business decisions could use some real help.
What does the leadership team need to get better at?Leadership needs to work on communication, and supporting their team.
Why do you feel undervalued and what would make you feel better about your compensation?Employee aren't compensated for the work they do, they are underpaid. And are expected to perform tasks they weren't trained for
What's going wrong and how can it be improved?A lot of customers are rude and impatient and the supervisors dont provide much support
Commitment. Birch is a leading nationwide provider of communications, network, cloud and IT services celebrating 20 years in business (1996-2016). ... Our mission is to provide the highest quality service at the best possible value while giving each of our customers the personal attention they deserve.
| Headquarter | 320 Interstate North Parkway United States of America |
|---|---|
| Website | www.birch.com |
| Tel | (866) 424-5544 |
Birch Communications competitors include RingCentral, AT&T, AireSpring, and BullsEye Telecom. Birch Communications ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Birch Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

9 employees at Birch Communications have reviewed Birch Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 Birch Communications employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Birch Communications are mostly dissatisfied with their total compensation at Birch Communications, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Birch Communications are generally satisfied with their team. 9 Participants grade the quality of their coworkers a C. The majority believe the meetings at Birch Communications are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Birch Communications believe the environment at Birch Communications is positive. Most Participants believe the pace of work at Birch Communications is bureaucratic. About 84% of the employees at Birch Communications work 8 hours or less, while 16% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Birch Communications are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Birch Communications' KPIs and OKRs is essential for its success. Out of 3 Birch Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Tony’s approval rate is lower compared to CEOs at similar sized companies, putting Tony in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Tony Tomae’s employees rank Birch Communications in the Top 35% for Manager, in the Top 50% for Executive Team, and in the Bottom 45% for Meetings. Tomae is generally unpopular with Birch Communications employees, but ranks especially low with Female employees, and by employees with the company for 2 to 5 Years and employees with Over 10 Years experience. However, employees in the Sales department have a slightly more favorable view of the CEO.
The Birch Communications Executive Team is rated a “C+” and led by CEO Tony Tomae, EVP and Chief Operations Officer Jim OBrien, and VP of Sales Operations Sally Burnside
Tony Tomae CEO / President
Tony Tomae serves as the CEO / President of Birch Communications.
Jim OBrien EVP and Chief Operations Officer
Jim OBrien serves as the EVP and Chief Operations Officer for Birch Communications. Jim started at Birch Communications... read more
Sally Burnside VP of Sales Operations
Sally Burnside serves as the VP of Sales Operations for Birch Communications. Sally started at Birch Communications in... read more
Jim McFelea VP - Service Delivery
Jim McFelea serves as the VP - Service Delivery for Birch Telecom. Jim started at Birch Telecom in December of . Jim is... read more
Dan Gaston VP of IT
Dan Gaston serves as the VP of IT for Birch Telecom. Dan started at Birch Telecom in December of . Dan is based in the... read more
Michelle Ansley VP and Chief Administrative Officer
Michelle Ansley serves as the VP and Chief Administrative Officer for Birch Communications. Michelle started at Birch... read more
Paul Masters Senior Vice President, Alternate Channels
Paul Masters serves as the Senior Vice President, Alternate Channels of Birch Communications. Paul currently resides in... read more
How much do people at Birch Communications get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Birch Communications is $110,079, or $52 per hour, while the estimated median salary is $107,957, or $51 per hour.
At Birch Communications, the highest paid job is a Corporate Counsel at $179,756 annually and the lowest is a CS Rep at $46,753 annually. Average Birch Communications salaries by department include: Product at $132,535, Finance at $86,982, Sales at $118,686, and Communications at $78,862. Half of Birch Communications salaries are above $107,957.
7 employees at Birch Communications rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 25 ratings) while 6 employees at Birch Communications rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 9 ratings).
Salaries contributed from Birch Communications employees include job titles like Sales Engineer, Illustrator, Project Manager, and Sales Rep. Comparably data has a total of 4 salary records from Birch Communications employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $245k | $245k | 83rd Percentile |
100th Percentile $276k | $276k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Birch Communications across various culture dimensions.
Birch Communications' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Birch Communications' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Birch Communications' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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In 2019, Birch Communications applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is Birch Communications address?
Birch Communications location is at 320 Interstate North Parkway
Who is the CEO of Birch Communications?
Birch Communications CEO is Tony Tomae, their score by employees is 45
What is Birch Communications eNPS?
The eNPS for Birch Communications is -67
What is the salary for Lead Engineer in Birch Communications?
Lead Engineer average salary in the US is 137k
What are the salaries in the Finance in Birch Communications?
The average salaries for Finance in Birch Communications is 87k