Birdeye Claimed Company
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new... read more
EMPLOYEE
PARTICIPANTS
96
TOTAL
RATINGS
1694
...
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Birdeye Competitors

Birdeye competitors include Medallia, Podium, Yext and Reputation. Birdeye ranks 1st in CEO Score on Comparably vs its competitors. See below how Birdeye compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
5th

See Birdeye Culture vs Competitors:

Birdeye Competitors at a Glance

Product Quality Score Comparison

Birdeye Ranks 1st in Product Quality Score

33 Customers rate Birdeye's Product Quality Score a 4.5/5, which ranks it 1st against its competitors.

  1. 1st
    Birdeye
    4.5 / 5
  2. 2nd
    Reputation
    4.1 / 5
  3. 3rd
    Medallia
    4.1 / 5
  4. 4th
    Yext
    3.9 / 5
  5. 5th
    Podium
    3.8 / 5
NPS Comparison

Birdeye Ranks 1st in Net Promoter Score

43 Customers rate Birdeye's Net Promoter Score a 76, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Birdeye to a friend?”.

  1. 1st
    Birdeye
    76
  2. 2nd
    Podium
    64
  3. 3rd
    Reputation
    36
  4. 4th
    Yext
    32
  5. 5th
    Medallia
    25
Pricing Score Comparison

Birdeye Ranks 1st in Pricing Score

33 Customers rate Birdeye's Pricing Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Birdeye
    4.3 / 5
  2. 2nd
    Reputation
    4 / 5
  3. 3rd
    Podium
    3.9 / 5
  4. 4th
    Yext
    3.9 / 5
  5. 5th
    Medallia
    3.4 / 5
Customer Service Comparison

Birdeye Ranks 5th in Customer Service

4 Customers rate Birdeye's Customer Service a 3.6/5, which ranks it 5th against its competitors, below Podium.

  1. 1st
    Yext
    3.9 / 5
  2. 2nd
    Reputation
    3.9 / 5
  3. 3rd
    Medallia
    3.7 / 5
  4. 4th
    Podium
    3.6 / 5
  5. 5th
    Birdeye
    3.6 / 5
Overall Culture Score Comparison

Birdeye Ranks 1st in Overall Culture Score

96 Employees rate Birdeye's Overall Culture a 91/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Birdeye
    91 / 100
  2. 2nd
    Medallia
    87 / 100
  3. 3rd
    Podium
    72 / 100
  4. 4th
    Yext
    69 / 100
  5. 5th
    Reputation
    60 / 100
eNPS Comparison

Birdeye Ranks 2nd in Employee Net Promoter Score

93 Employees rate Birdeye's Employee Net Promoter Score a 69, which ranks it 2nd against its competitors, below Medallia. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Birdeye to a friend?”.

  1. 1st
    Medallia
    79
  2. 2nd
    Birdeye
    69
  3. 3rd
    Yext
    27
  4. 4th
    Podium
    -7
  5. 5th
    Reputation
    -43
Gender Score Comparison

Birdeye Ranks 1st in Gender Score

40 Employees rate Birdeye's Gender Score a 92/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Birdeye.

  1. 1st
    Birdeye
    92 / 100
  2. 2nd
    Medallia
    89 / 100
  3. 3rd
    Yext
    72 / 100
Diversity Score Comparison

Birdeye Ranks 1st in Diversity Score

31 Employees rate Birdeye's Diversity Score a 89/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Birdeye.

  1. 1st
    Birdeye
    89 / 100
  2. 2nd
    Medallia
    85 / 100
  3. 3rd
    Yext
    76 / 100
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