90
out of 100
Birdeye Claimed Company
Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at https://birdeye.com/aboutus/.
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Birdeye Competitors
Birdeye competitors include Yext , Reputation and Podium. Birdeye ranks 1st in CEO Score on Comparably vs its competitors. See below how Birdeye compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
2nd
NPS Rank
1st
Pricing Rank
3rd
Customer Service
4th
See Birdeye Culture vs Competitors:
- 1stBirdeye89 / 100
- 2nd
Yext69 / 100 - 3rd
Reputation61 / 100 - 4th
Podium56 / 100
Birdeye Competitors at a Glance
CEO Ratings Comparison
Birdeye's CEO Score Ranks 1st
168 Employees at Birdeye rate Naveen Gupta a 90 out of 100, which ranks them 1st out of Birdeye's competitors. Last rating was months ago.
- 2nd
Mike WalrathYext71out of 10040 Employees at Yext rate Mike Walrath a 71 out of 100, which ranks them 2nd out of Birdeye's competitors. Last rating was months ago.
- 3rd
Eric ReaPodium62out of 10047 Employees at Podium rate Eric Rea a 62 out of 100, which ranks them 3rd out of Birdeye's competitors. Last rating was 3 days ago.
- 4th
Joe FucaReputation45out of 10019 Employees at Reputation rate Joe Fuca a 45 out of 100, which ranks them 4th out of Birdeye's competitors. Last rating was months ago.
Product Quality Score Comparison
Birdeye Ranks 2nd in Product Quality Score
45 Customers rate Birdeye's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Reputation.
NPS Comparison
Birdeye Ranks 1st in Net Promoter Score
58 Customers rate Birdeye's Net Promoter Score a 56, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Birdeye to a friend?”.
Pricing Score Comparison
Birdeye Ranks 3rd in Pricing Score
44 Customers rate Birdeye's Pricing Score a 3.9/5, which ranks it 3rd against its competitors, below Yext .
Customer Service Comparison
Birdeye Ranks 4th in Customer Service
14 Customers rate Birdeye's Customer Service a 2.8/5, which ranks it 4th against its competitors, below Podium.
Overall Culture Score Comparison
Birdeye Ranks 1st in Overall Culture Score
180 Employees rate Birdeye's Overall Culture a 89/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Birdeye Ranks 1st in Employee Net Promoter Score
169 Employees rate Birdeye's Employee Net Promoter Score a 63, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Birdeye to a friend?”.
Gender Score Comparison
Birdeye Ranks 1st in Gender Score
50 Employees rate Birdeye's Gender Score a 92/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Birdeye.
Diversity Score Comparison
Birdeye Ranks 1st in Diversity Score
40 Employees rate Birdeye's Diversity Score a 88/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Birdeye.
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