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I was able to do the interview over webcam
What are some of the best things about your team?
Everyone on the team is a hard worker and does the best they can with what they have even when things are tough.
What does the leadership team need to get better at?
Listening to the staff and training. Leadership seems to always be MIA when you need them and the training is set at an unacceptably low bar. You can expect to be training yourself for the first several months and still not know what you're doing a year later.
What's going wrong and how can it be improved?
Issues have consistently been brought to the attention of leadership and quickly brushed off. The programs and processes that are used seem to get worse as time goes by. It's clear people have tried to collaborate to improve things but all the power lays in maybe 2 people's hands.
Why do you feel undervalued and what would make you feel better about your compensation?
The turnover speaks for itself. Stay at the company a week and you'll watch more people walk out the door than you can count on your hand. The people who stay don't get paid well or even as much as the NEW HIRES that join who usually only stay for a few months anyways.
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