Blue Shield of California Senior Customer Service Manager Salaries in Springfield, MA | Comparably
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Blue Shield of California Claimed Company
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. Headquartered in Oakland, CA, we're proud to service over 4.5 million members and employ more than 7,500 people. We're an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, now named Blue Shield of California Promise Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care. read more
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Blue Shield of California Senior Customer Service Manager Salaries in Springfield, MA

The average Blue Shield of California Senior Customer Service Manager in Springfield, MA earns an estimated $86,852 annually, which includes an estimated base salary of $76,788 with a $10,064 bonus. Blue Shield of California's Senior Customer Service Manager compensation is $16,557 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Blue Shield of California in Springfield, MA can range from $35,000 - $160,000.

In Springfield, MA, The Customer Support Department at Blue Shield of California earns $3,126 more on average than the Admin Department.

Last updated 5 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,852
Average Compensation
$76,788
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Blue Shield of California

In Springfield, MA, Senior Customer Service Managers earn $2,792 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Blue Shield of California by Department

In Springfield, MA, The Customer Support Department averages $3,126 more than the Admin Department, and $18,945 less than the Finance Department

Finance
$79,207 Avg. total comp.
+$19k
Customer Support
$60,262 Avg. total comp.
Admin
$57,136 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Blue Shield of California reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Blue Shield of California reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Blue Shield of California Rate Their Compensation

The majority of Senior Customer Service Managers at Blue Shield of California believe they're compensated fairly. 78% of Senior Customer Service Managers at Blue Shield of California say they receive annual bonuses, and the vast majority (75%) are satisfied with their benefits. See more compensation ratings at Blue Shield of California

Do you believe you're paid fairly?
61% Yes
61
Does your company give annual bonuses?
78% Yes
78
Are you satisfied with your Benefits?
75% Yes
75

See Blue Shield of California Senior Customer Service Manager Salaries in Other Cities

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