Q&A With Boomerang Transport Employees

Neat.. casual

They are very helpful and make you feel comfortable to ask any questions

The interview was very pleasant and positive. I wish that all my interviews were that good.

At the end of the interview they ask you if you were an animal, what kind of animal would be and why you chose the animal.

I prefer the way Boomerang did the interview process.It was very pleasant and easy and the person was very nice and patient.

I did all my interviews on the phone and I heard back in less than a week and was offered a job.

They asked me what my experience was and if I liked working with the public. They asked how well I could handle any confrontation and complaints

They ask what your previous skills are and how you feel about working with the public

Excellent driving record with previous customer service skills.

You choose your own schedule and can change it anytime

The most common questions you are asked all have to do with your driving skills and your driving background. You must be a safe driver with a good driving record.

The best part of the job is meeting new people.

This job is very secured. Although, the drivers are under paid, there is a lot of trips to make a few dollars.

The feedback process at Boomerang Transport is very poor. All the drivers are stating the exact same thing. This company underpays its drivers. Some feel like they are scamming the drivers because they change the pay rate on the exact same trips. This company pays you more on low mile trips and pays less for high mile trips. This is conflicting in itself because the more miles you go the more the drivers should get paid. I never seen anything like this. I tell anyone trying to become a driver to pay close attention to the miles and the rate of pay. Once you realize how the system is set up, reject the high mile trips so that you won't be under paid.

Highly uncommon to switch departments or teams if you are a driver because we are independent contractors.

I feel under paid and overly worked.

Unorganized, confused, conflicting, and selfish

Unorganized, confused, and conflicting

Unorganized and confused

Unorganized and confused

You could work when you wanted and sign off when you wanted but were expected to block out hours off your schedule even if it was a brief period. If they contacted you about a ride and you did not block off the time you were unavailable that day (Even if it was 1 hour), the dispatchers could be quite rude about your turning the ride down.

If you have a decent car, insurance, and pass their little online training class, you will be hired. After that, how much work you actually get may be limited. Also, you will be expected to block off even short periods of time like for your own appointments or you will be ridiculed for turning down the rides they might offer. If you forget to follow one of their rules as taught in their online training such as leaving a client location without permission when you find they are not home to be picked up, you will be talked to and scolded like a child by the dispatcher even though you sat for some time waiting for them to call you back as they seldom answer the first time you call. If you don't mind these things, they will gladly pay you $100-200 a month for your trouble. Deduct the gas expense and wear and tear on your vehicle that you are not paid for, you might be better off working at McDonalds a couple of days a week.

All are pretty much.

This company is shady and dishonest. They staff a lot of employees so they don't miss out on jobs and everyone is desperate for any work.