Boomerang Transport Employee Reviews
Out of 95 Boomerang Transport employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Boomerang Transport improve their work culture. The Customer Support team, with 86% positive reviews, reports the best experience at Boomerang Transport compared to all other departments at the company. The Operations team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They keep you up dated on changes right away pertaining to clients
Professional, Available and Responsive to their people
Review from Operations Dept
Boomerang Transport is a great company to work for I enjoy driving and meeting great people in the process, schedule is very flexible works with your everyday needs. They never have a problem with giving you the time off if needed most of all, the worker are nice to deal with. Pay is great!
Review from Operations Dept
Team work makes the dream work
Review from Operations Dept
Get the job done on time
Review from Customer Support Dept
What does the leadership team need to get better at?
Truthfulness. Drivers need to be compensated more fairly.
Review from Customer Support Dept
Dispatchers sometimes are rude and talk down to you or you have to try to hear them with their children screaming in background.
Review from Operations Dept
What is the best part about your compensation package?
The Bonus for so many rides in a pay period
Advanced scheduling notice and extra waiting time paid
Review from Operations Dept
Single trips can pay great .
Review from Operations Dept
Reasonably compensated, prompt with payday deposits.
Review from Operations Dept
It is fair pay for what I do and paid on time every time.
Why do you feel undervalued and what would make you feel better about your compensation?
Just a few more dollars would help a lot
Review from Operations Dept
Compensation could be better. Should have a Bonus System based on length of time Driving or number of clients served.
Review from Operations Dept
Dispatchers secretive about unloaded miles. Trips accepted are often not worth the already low compensation
Review from Customer Support Dept
Paid for loaded time (passenger in vehicle) and the expense of often driving further to and from client is more than the actual trip.
Review from Operations Dept
Company puts all costs on sub-contracted employees with 10-99 form, deducted driver liability insurance, then lies about hours-VERY SHADY
Review from Operations Dept
What are some of the best things about your team?
Their kindness, helpfulness, and patience
When necessary they pickup the slack
Review from Operations Dept
Very responsive to your questions.
Review from Operations Dept
we work as a team
Review from Operations Dept
Smart, on time, work well as a team.well organized.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Never meet them. We are independent contractors. All communication is done via texts or emails
Review from Customer Support Dept
Never see or even know who they are.
Review from Operations Dept
I don't see my co workers, we all drive independently. But a union would hammer these jerks into place.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Helping injured clients transporting to and from appointments
They keep you informed as much as possible
Review from Operations Dept
you get to meet new people from different back grounds
Review from Operations Dept
Work satisfaction great customers service
Review from Customer Support Dept
Always laid back and accomodating
Review from Operations Dept
What needs to change to make the company culture better?
Respect drivers pay something for driving to and from client location.
Review from Operations Dept
What did you like most about the interview process?
it was very extensive and in depth
Review from Operations Dept
Simply process, after all paperwork was done.
Review from Operations Dept
speaking to a person and just talking with them
Review from Operations Dept
Responsible person in his work
Review from Customer Support Dept
My interviewer was extremely easy to talk to and that made the process more smooth.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Boomerang Transport yet.
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What makes you most happy at work?
My clients are very appreciative
Comfortable setting in my auto
Review from Operations Dept
Getting the job done and getting home in a timely manner..
Review from Operations Dept
The opportunity to help someone
Review from Operations Dept
Service to the customer.we all there for each other
Review from Customer Support Dept
What's going wrong and how can it be improved?
pays minimum wage and requires driver to provide own car. for transporting Patients
This company is shady and dishonest. They staff a lot of employees so they don't miss out on jobs and everyone is desperate for any work.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Boomerang Transport yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Boomerang Transport yet.
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