Boomerang Transport Employee Reviews | Comparably
We strive to not only show up on time for every appointment, but to show up early. We also strive to provide the highest level of customer service and provide the best user experience in the industry. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
535

Boomerang Transport Employee Reviews

Out of 95 Boomerang Transport employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Boomerang Transport improve their work culture. The Customer Support team, with 86% positive reviews, reports the best experience at Boomerang Transport compared to all other departments at the company. The Operations team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Truthfulness. Drivers need to be compensated more fairly.

Review from Customer Support Dept

Dispatchers sometimes are rude and talk down to you or you have to try to hear them with their children screaming in background.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Just a few more dollars would help a lot

Review from Operations Dept

Compensation could be better. Should have a Bonus System based on length of time Driving or number of clients served.

Review from Operations Dept

Dispatchers secretive about unloaded miles. Trips accepted are often not worth the already low compensation

Review from Customer Support Dept

Paid for loaded time (passenger in vehicle) and the expense of often driving further to and from client is more than the actual trip.

Review from Operations Dept

Company puts all costs on sub-contracted employees with 10-99 form, deducted driver liability insurance, then lies about hours-VERY SHADY

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Never meet them. We are independent contractors. All communication is done via texts or emails

Review from Customer Support Dept

Never see or even know who they are.

Review from Operations Dept

I don't see my co workers, we all drive independently. But a union would hammer these jerks into place.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Respect drivers pay something for driving to and from client location.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Boomerang Transport yet.
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What's going wrong and how can it be improved?

Outlook Reviews

pays minimum wage and requires driver to provide own car. for transporting Patients

This company is shady and dishonest. They staff a lot of employees so they don't miss out on jobs and everyone is desperate for any work.

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Boomerang Transport yet.
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Review Sentiment at Boomerang Transport

85
85%
15
15%
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