-67
NPS
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Boost Health Insurance
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About Boost Health Insurance's Brand
Boost! Health Insurance’s core strength lies among its extremely talented and energetic executive team comes from a broad range of backgrounds and industry-leading skills. Our team of specialists brings over 10 decades of experience of demonstrated success in their field. What unites these individuals is a genuine passion for healthcare and an unyielding desire to provide businesses superior support and customer service. The Boost Health executive management team has over 100+ years of executive leadership in the insurance market. Boost Health provides TOP exclusive products and TOP Paying commissions The unapparelled training program, compliance department, quality control oversight, and overall top insurance agency support. Marketing department generating over 8,000 new consumer requests daily looking to speak to an insurance agent about their insurance needs. Currently working with over 125 licensed insurance agency call centers.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Boost Health Insurance NPS
Boost Health Insurance's Net Promoter Score (NPS) is a -67 with 0% Promoters, 33% Passives, and 67% Detractors. Net Promoter Score tracks whether Boost Health Insurance's customers would recommend using the product based on a scale of -100 to 100.
Boost Health Insurance Overall NPS
| 0% | Promoters |
|---|---|
| 33% | Passives |
| 67% | Detractors |
Boost Health Insurance NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 0 | Jan 2023 | 0 |
Jun 2024 -50 | Jun 2024 | -50 |
Mar 2025 -66 | Mar 2025 | -66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Boost Health Insurance Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Boost Health Insurance users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Boost Health Insurance Product Quality
5/5
Boost Health Insurance has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Boost Health Insurance's overall Product Quality score rated by its users and customers.
Boost Health Insurance Product Information
Boost Health Insurance’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Insurance
Boost Health Insurance Pricing
Boost Health Insurance ROI & Value For Money
5/5
Boost Health Insurance has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Boost Health Insurance's overall ROI score rated by its users and customers.
Boost Health Insurance Customer Satisfaction (CSAT)
Boost Health Insurance Customer Satisfaction (CSAT) Score
67 / 100
Boost Health Insurance has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Boost Health Insurance Customer Service
5/5
Boost Health Insurance has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Boost Health Insurance's overall Customer Service score rated by its users and customers.
About Boost Health Insurance's Customer Service
Address
15061 SPRINGDALE ST., SUITE 206, Huntington Beach, CA 92649
Website
http://boosthealthinsurance.com/
Phone Number
(877) 272-5451
Boost Health Insurance's Social Links
Boost Health Insurance as an Employer
4.4/5
Boost Health Insurance has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Boost Health Insurance scored a -67 for Net Promoter Score and a 84 for Employee Net Promoter Score. NPS gauges how likely a customer of Boost Health Insurance would recommend the brand to a friend. ENPS measures how likely Boost Health Insurance employees would recommend working at Boost Health Insurance to a friend.
Net Promoter Score
-67
NPS Score
| 0% | Promoters |
|---|---|
| 33% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
84
eNPS Score
| 90% | Promoters |
|---|---|
| 4% | Passive |
| 6% | Detractors |
