Boosted Boards FAQs

Boosted vehicles are available for sale at boostedboards.com.

Boosted boards are available for sale at Best Buy, Amazon, and authorized retailers. We have over 200 retail partners in N. America plus a dozen in Europe, Australia, and New Zealand.

If you want to try before you buy, some retailers have 3rd gen demo boards available for use on-site. Please visit this page to find demo locations and retailers near you.

Charging the Board

For general safety, we do not recommend leaving your board unattended while it is charging. However, leaving the charger plugged in longer than needed to reach full charge will not harm the batterythe board automatically senses when the battery is full and stops charging.

Battery Charging Time

The standard range battery charges in just 1 hour and 15 minutes, while the extended range battery charges in 1 hour and 45 minutes. In a hurry? Every 15 minutes of charge time equates to about a mile of range on both standard and extended range models.

The 1st generation battery charges in about one hour. You can get 85\% charge in only 30 minutes.

Battery Pack Chargers

The standard range battery and the extended range battery use the same charger. You can use the 1st generation charger with all standard range batteries. However, due to changes in the battery voltage, 1st generation chargers will not charge extended range battery packs.

Using Battery Pack Chargers Internationally

The 2nd generation battery pack charger has an operating range of 110-240VAC, 50/60Hz and is certified for use in the US, Canada, Australia, New Zealand, and most of Europe.

Charging the Battery Pack off the Board

For 2nd generation boards, Boosted Mini, Boosted Plus, and Boosted Stealth, you can charge the battery pack while it’s on or off the board. The battery pack cannot be charged off the board for 1st generation boards.

WARNINGS: DO NOT RIDE WITHOUT READING THIS MESSAGE

Your scooter can lose power and electric brakes at any moment due to braking when the battery is fully charged and other factors. Only ride your Boosted scooter at speeds and on hills where you’d be comfortable without power and brakes.

Braking downhill with a full battery will cause scooter shutdown and temporary loss of electrical braking power since regenerative braking will overcharge the battery. Safely come to a stop by using the mechanical disc brake or the rear fender stomp brake.

The Throttle Wheel in higher modes can be extremely sensitive to make the scooter responsive and fun, but it also means that fast or sudden inputs could cause you to lose your balance and/or lose your grip on the handlebars. We recommend trying to move the Throttle Wheel as slowly as possiblewhen learning to use the higher ride modes.

Hills and high speeds can be very dangerous and can lead to crashes, serious injuries, or death. Always be extra careful when riding the scooter, even if you’re an experienced rider.

Impact with cars and other vehicles can cause serious injury or death, so always be aware of your surroundings when riding in the presence of other vehicles. Ride defensively and assume that other vehicles cannot see you.

Always wear a helmet. The use of additional protective equipment (knee pads, elbow pads, wrist guards, and protective clothing) is highly recommended.

When learning to ride, we recommend that you start in a large, open, flat area with minimal or no obstacles.

Take care to protect your scooter from damage. We have engineered the scooter to handle shock and vibration from riding over a wide variety of terrain, however, riding off of curbs, doing jumps/hops, and subjecting the scooter to other high-impact events may damage internal electronic components over time. We recommend that you regularly inspect and maintain the scooter before riding.

Prior to using any Boosted product, we recommend that you research your local rules, regulations, and the specific laws that govern the use of electric vehicles on public roads, bike paths, sidewalks, or other places that you may ride. Ultimately, you are responsible for complying with all applicable laws and regulations, and Boosted waives all liability relating to your use of Boosted products.

Warning: Whenever you ride a light electric vehicle there is risk of death or serious injury from loss of control, loss of braking power, collisions, and falls. To ride safely, you must read and follow all warnings and instructions in this document.

Warning:Always wear a helmet when riding. Avoid slippery or uneven surfaces, steep hills, traffic, cracks, train tracks, gravel, rocks, or any obstacles that could cause a loss of traction. Avoid night riding, areas with poor visibility, and narrow spaces.

Warning: Do not ride a Boosted scooter in environments, on inclines, or at speeds where you would not be safely in control of an unpowered scooter. In the event of loss of electric braking or battery fault, you may need to rely on the mechanical disk brake or rear fender stomp brake in order to stop.

Warning:Risk of fire and electric shock: Do not open or tamper with electronics housings. Doing so may result in voiding the warranty.

Warning: Pinch points: Keep fingers, hair, and clothing away from motors, wheels, and all other moving parts.

Warning: Avoid water: Wet or icy pavement presents a hazardous riding condition. While the Boosted scooter is designed to be water-resistant, large amounts of water has the potential to damage the scooter’s electronics, and water damage is not covered under warranty. Riding on wet or icy pavement is extremely dangerous due to the potential for losing traction and control.

Please ride responsibly and respect those aroundyou. How you ride will determine how peopleview this new mode of transportation.

Boosted Skate Airline Travel

Guidelines for airline treatment of lithium battery-powered electronic devices in passenger baggage are issued by the International Air Transport Association (IATA). IATA’s current guidelines stipulate the following for portable electronic devices brought aboard a passenger aircraft as either checked or carry-on baggage:

The device must have a watt-hour rating of less than or equal to 100Wh.

The battery design must have been tested to a test standard referred to as “UN38.3.”

Our standard range battery meets both of these requirements and is marked as such by a label on the top of the battery pack.

Our extended range battery exceeds 100Wh and will not be permitted on a commercial flight.

Although IATA’s guidelines are widely adopted within the airline industry, each airline defines its own regulations. We highly suggest calling the airline prior to travel, especially if you plan to take your board on an international flight.

The optimal way to transport the board is to remove the standard range battery pack, place it in your carry-on, and check the skateboard alone as luggage.Many of our customers have also successfully brought the skateboard on as a carry-on and placed it in the overhead bins, in the coat closet, or in other available cabin space with the assistance of a flight attendant.

Boosted Rev does not meet the IATA's guidelines and will not be permitted on a commercial flight.

WARNINGS: DO NOT RIDE WITHOUT READING THIS MESSAGE

Your board can lose power and brakes at any momentdue to radio interference between your remote andthe board, a dead remote battery, unintentionalrelease of the Engage Button, braking when thebattery is fully charged, and other factors. Only rideyour Boosted board at speeds and on hills whereyou’d be comfortable without power and brakes.

Braking downhill on a full battery will cause board shutdown and temporary loss of braking power since regenerative braking will overcharge the battery. To alert you of this situation, the remote will warn you by beeping, and you’ll lose your braking power. Safely come to a stop by turning or foot braking and ride on flats or uphill to drain the battery before attempting downhill again.

The Throttle Wheel in higher modes is extremely sensitive to make the board responsive and fun, but it also means fast or sudden inputs can easily cause you to fall off. Start by trying to move forward as slowly as possible in these modes.

Hills and high speed can be very dangerous because crashes can cause serious injuries. Be extra careful when riding the board, even if you’re an experienced rider.

Cars and other vehicles can kill you, so always be aware of your surroundings when riding in the presence of other vehicles. Ride defensively and assume other vehiclescan’t see you. Remember that your board may losepower and brakes at any moment. Be aware of the laws that govern the use of your board on public roads, bike paths, sidewalks, or other places that you may ride.

Protect your board. We have engineered the board to handle shock and vibration from riding over a wide variety of terrain. However, riding off curbs, doing jumps/hops, throwing the front down to the pavement, and subjecting the board to other high-impact events may damage internal electronic components over time. We highly recommend that you regularly inspect and maintain the board before riding.

Always wear a helmet. Other protective equipment (knee pads, long sleeves, wrist guards) is highly recommended.

Warning:Whenever you ride a Boosted board, you risk death orserious injury from loss of control, loss of braking power,collisions, and falls. To ride safely, you must read andfollow all warnings and instructions in the manual.

Warning:Always wear a helmet when riding. Never ride inwater, on wet surfaces, in the rain, on slippery oruneven surfaces, up steep hills, in traffic, and overcracks, train tracks, gravel, rocks, or any obstaclesthat could cause a loss of traction. Avoid night riding,areas with poor visibility, and narrow spaces.

Warning:Do not ride a Boosted board in environments, oninclines, or at speeds where you would not besafely in control of an unpowered skateboard. Inthe event of wireless interference, loss of brakes,or battery fault, you may need to rely on skatingtechniques like footbraking or sliding to stop.

Warning: Avoid Water:Do not ride on wet or icy pavement. Any amount of waterhas the potential to damage the board’s electronics,and water damage is not covered under warranty.Riding on wet or icy pavement is extremely dangerousdue to the potential for losing traction and control.

Warning: Pinch Points:Keep fingers, hair, and clothing away frombelts, motors, wheels, and all moving parts.

Warning: Risk of Electric Shock:Do not open or tamper with electronicshousings which also voids the warranty.

Please ride responsibly and respect those aroundyou. How you ride will determine how peopleview this new mode of transportation.

Signature Required

Boosted vehicles, stand-alone battery packs, and backpacks require a signature upon delivery. Please make sure that you, or someone you trust, is present to sign for your parcel at the delivery address.

Expedited Shipping Requests

Due to recent changes enacted by the IATA (International Air Transport Association) regarding the classification of small vehicles powered by lithium-ion batteries, Boosted is unable to offer expedited shipping at this time. We are working with the IATA to explore these options for the future.

Shipping to PO Box or APO/FPO Addresses

Unfortunately, we are unable to ship to PO Box and APO/FPO addresses. FedEx, our delivery carrier, only ships to physical addresses and requires a direct signature from the customer. APO Box is not considered a physical address. We have tried shipping to APO/FPO addresses and had to stop as too many boards were being refused and sent back to us.

Combining Shipments When Your Order Contains a Battery

Due to the rules and regulations of shipping battery packs, we are unable to combine shipments when one or more battery packs are included in your order. They must be shipped in individual boxes. As such, you will have to pay individual taxes, duty, fees and shipping for each battery pack.

Once your package has shipped from Boosted, you will receive an email notifying you with the tracking information and carrier. During shipment, there are a variety of potential issues that may occur or changes you may wish to make.

Shipping Changes

The most common changes made during shipment are:

Hold at location for pickup

Address changes/corrections

Vacation holds

You are welcome to contact the carrier to make any changes to the package shipment. If you would like Boosted to call on your behalf, we are happy to help. Please call us at 650-933-5151 or submit a request to [email protected].

Shipping Issues

The most common shipping issues that can occur are:

Lost in transit

Misdelivery

Failed delivery attempt

Lost in transit

If your package has not moved in transit for 3 days, please contact [email protected], and we will file a trace investigation with the carrier.

Misdelivery

If your package states delivered but cannot be found, please follow these steps:

Check around the residence.

Check with neighbors or building management.

If not found, please email Boosted at [email protected] regarding your misdelivery, and we will open a trace investigation with the carrier.

Failed Delivery Attempt

For packages requiring a direct signature (boards, battery packs, and backpacks), you, or someone you trust will need to be present to receive the delivery. If you are not present to receive your package, you will have three potential options:

Option 1: Do nothing. The carrier will attempt delivery the next day. The carrier will attempt delivery 3 times before returning the package to Boosted.

Option 2: Contact the carrier immediately. The carrier will leave a door tag that will have contact details. Please contact the carrier to locate where the package is being held. You will be able to pick up the package from the carrier before the next delivery attempt. You will need a government issued ID and tracking information to pick up the parcel.

Option 3: Contact the carrier to request an address change to a better delivery location or hold at location for pickup to retrieve the package at your convenience.

Accessory Orders Please Note: For all accessory orders that do not require a direct signature, items are typically delivered at the front door or in the mailbox. If the carrier is unable to deliver the package during the delivery attempt the above options for failed and misdelivery will apply.

Please call us at 650-933-5151 or submit a request to [email protected] to help in the process.

Standard Delivery Times

Delivery times can vary based on address. Below are rough estimates for delivery times based on residential vs. commercial addresses.

Business address: Monday through Friday, 8 am to 7 pm

Residential address: Tuesday through Friday, 9 am to 8 pm; Saturday, 9 am to 3 pm

Don’t worry, this is a fairly regular and normal occurrence, especially with the drive wheels.

There are several solutions to remedy this:

Often the axle nut is too tight and will cause one or more bearings to click.Using a skate tool, tighten the nut until it is tight and then back it off a quarter turn or so until the clicking stops but there is no lateral movement of the wheel.

Another remedy is to use a little white lithium grease on the bearing seats (where the bearing rests in the wheel).

If your grip tape is missing large sections and is no longer providing adequate traction, it should be changed. If it is dirty, you can use a grip tape cleaner bar like Grip Gum, which can be purchased from any skate shop or retailer.

1st Generations

Our 1st generation boards have wires running under the grip tape, so special precaution is needed to change it without causing damage to the wiring.We do not offer re-grip services for 1st generation models.

2nd & 3rd Generations

The grip tape can be replaced without the risk of damaging any wiring. Changing the grip tape is the same as changing the grip tape on any other non-electric skateboard. Have at it!

We only replace Boosted branded grip tape here at Boosted HQ for $65-75 for longboards and it's $105 for shortboards.This service is not covered under warranty.

If you want to schedule a grip tape replacement service, please submit a service ticket.

Canadian Taxes

Taxes including GST, PST, and HST are assessed on the total purchase price of the board. Below please find the applicable tax rates for each province:

Province

Total Tax

Alberta

5\%

British Columbia

12\%

Manitoba

13\%

New Brunswick

15\%

New Foundland/Labrador

15\%

Northwest Territories

5\%

Nova Scotia

15\%

Nuvanut

5\%

Ontario

13\%

Prince Edward Island

15\%

Quebec

14.975\%

Saskatchewan

11\%

Yukon Territory

5\%

AU & NZ Taxes & Fees

Below please find the applicable GST (Goods and Services Tax) rates and fees for Australia and New Zealand:

Australia: 10\% GST

New Zealand: 15\% GST, 3.5\% trade compliance fee

Trade compliance fee is assessed on the product price. GST is assessed on the subtotal.

All the above rates are subject to change. Consult your local tax authorities for the latest rates.

All final payments are in USD and subject to current exchange rates.

International Pricing, Taxes & Fees

Board Pricing - The price of the board includes duty (if applicable) and shipping. Value-added taxes are country-specific and assessed at checkout.

Accessory Pricing - The price of each accessory includes duty. Value-added taxes are country-specific and assessed at checkout. Shipping is assessed separately to avoid multiple shipping charges.

Shipping to another country? You can toggle between countries by clicking on the flag icon in the page footer.

Duty is assessed on the total purchase price of the board. Duty is 2.7\% for all countries listed below, except for Norway (0\% Duty), Switzerland (29 CHF) andLiechtenstein (29 CHF).

VAT (Value Added Tax) is assessed on the total purchase price, plus Duty. Below please find the applicable VAT rates for each country to which we ship:

Country

VAT

Austria

20\%

Belgium

21\%

Bulgaria

20\%

Croatia

25\%

Czech Republic

21\%

Denmark

25\%

Estonia

20\%

Finland

24\%

France

20\%

Germany

19\%

Greece

24\%

Hungary

27\%

Italy

22\%

Ireland

23\%

Latvia

21\%

Liechtenstein

7.7\%

Lithuania

21\%

Luxembourg

17\%

Monaco

20\%

Norway

25\%

Poland

23\%

Portugal

23\%

Romania

19\%

Slovakia

20\%

Slovenia

22\%

Spain

21\%

Sweden

25\%

Switzerland

7.7\%

The Netherlands

21\%

The UK

20\%

30-Day Return Guarantee (Vehicle Returns)

Boosted vehicle must be purchased on boostedboards.com. This post-purchase, 30-day guarantee excludes normal depletion of consumable parts (unless failure has occurred due to a defect in materials or workmanship), and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship.

Boosted vehicles purchased from an authorized Boosted retailer are subject to that particular retailer's return policy and accepted at their discretion only. Please check with that retailer if you have any questions regarding their individual return policy.

Here’s how to get started: complete a " request for return" form. Once we receive your completed form, we will email you with further instructions. You are eligible for a return only if you are within your 30-day window. Your 30-day window begins on the date your board was delivered. This post-purchase, 30-day guarantee serves as our return policy. We’ll provide you with a prepaid return shipping label to ship your vehicle back to Boosted in its original box.

Your original form of payment will be refunded upon Boosted’s receipt of the product:

less a $100.00 restocking fee(plus tax if applicable) for all skate models

less a $200.00 restocking fee(plus tax if applicable) for Boosted Rev

to cover the cost of return shipping and handling.

Affirm customers will credit any payments you have made on your loan, up to the amount of the refund and less any interest you have paid, to the original form of payment within 3 to 10 business days after we process your return.

14-Day Boosted Backpack/Daypack Returns

If you are not happy with your Boosted Backpack or Boosted Daypack, you may return it, unused, for a full refund within 14-days of shipment.

Please start by completing a " request for return" form. Once we receive your completed form, we will email you with further instructions.

Return policy excludes damage resulting from abuse, accidents, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship. Must be in original packaging and reflector tag must be attached. Backpacks showing visible signs of wear will not be accepted. The backpack must be purchased on boostedboards.com. Return shipping fees will be assessed in the restocking fee.

14-Day Extended Range Battery Pack

If you are not happy with your extended range pack, you may return it, unused, for a full refund within 14-days of shipment.

Please start by completing a " request for return" form. Once we receive your completed form, we will email you with further instructions.

Return policy excludes damage resulting from abuse, accidents, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship. It must be in original packaging. Batteries showing visible signs of wear will not be accepted. The battery must be purchased onboostedboards.com. Return shipping fees will be assessed in the restocking fee.

14-Day Accessory Returns

You can return your Boosted accessory for a full refund within 14-days of shipment. Items must be unused and in original packaging. Accessories must be purchased on boostedboards.com. You are responsible for any return shipping fees.

Please start by completing a " request for return" form. Once we receive your completed form, we will email you with further instructions.

If you ordered the wrong accessories for your board, please reach out to [email protected] for an exchange.

International Return Process

Please start by completing a " request for return" form. Once we receive your completed form, we will email you with further instructions. The return process varies depending on the country.

The longboard deck used on the 1st and 2nd gen Boosted board is the Flex 3 Vanguard (38"/98cm), supplied and designed by Loaded Boards. It israted for use by riders up to 250 lbs(113 kg).

The deckisintended for speeds between 0 and 25 mph (0-40km/hr). Due to it's flexibility, it is not intended for higher speeds.

We tested our boards on a 25\% grade with a 170lb rider. While the board is still capable of carrying heavier riders, the hill climbing ability will be reduced and the stopping distance will increase.

Vehicle registration is now available via the Boosted App.

Why register your Vehicle?

Registering your vehicle can help us get it back to you in the event of loss or theft. If you’ve purchased a Boosted vehicle second-hand, registering it ensures we have you on record as the new, rightful owner. We recommend all riders register their vehicle using the app to help ensure that your ownership is up-to-date in our system.

How to Register Your Vehicle

The Boosted App is compatible with both 1st, 2nd, and 3rd gen boards and Boosted Rev. To complete registration, your vehicle must be connected to the app. Own more than one vehicle? Don’t worry, you can register up to seven and save them all to your profile.

Step 1: Open the Boosted App. The app is available on both iOS and Android. Download and learn more here.

Step 2: Login and create a Boosted profile. You can learn more about how to do that here.

Step 3: Connect to your vehicle. Make sure that Bluetooth is activated on your phone. You can find pairing instructions here.

Step 4: Go to Settings in the app. Select Vehicle Registration and follow the instructions.

Step 5: If you have multiple vehicles, be sure to connect each one to the app before trying to register.

If the battery lights on your 2nd gen board, Mini S, Mini X, Boosted Plus or Stealth display the status code below, it indicates a connection issue between the battery and the motor controller. If you are in motion, the remote will beep continuously to alert you to this change in status. You will maintain braking control of the board but gradually lose the ability to accelerate.

Status Code

Standard Range Battery:

Power Button: Blinking Red

Bottom Battery Indicator: On Solid

us.

Extended Range Battery:

Power Button: Flashing Yellow

Bottom Battery Indicator: 80, 60 and 40 percent light solid

Tools Required

4mm hex key

Connector grease DeoxIT D-Series D100L Mini-Brush Applicator.

Set of Boosted connector tools

The connection between the battery and motor controller may be re-established using the troubleshooting tips below:Video instructions here.

1. Remove the battery pack from your board. Using a 4mm hex tool, remove the 6 battery pack screws and wing plates holding the battery pack to the deck. Place them aside.

2. Lift the battery pack off the board. If present, unclip the the battery pack connector from around the metal wire connectors. Let it hang to the side.

3.Place the two plastic connector tools on either side of the metal connectors, making sure to fit the metal connector snugly into the curve of the tools. The ridge on the inside of the tools should sit along the outside of the metal rings, and the flat sides of the tools with the Boosted logos should be facing each other.WARNING: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings.

4. Now, squeeze the handles together and rotate the tools in opposite directions, until the metal wire connector comes loose. Remove the tools and then using your fingers undo to metal connectors until separated.

5. Under good lighting, check both sides of the battery connectors to make sure that there is no dust, debris, discoloration, wear, abrasion, or damage. If there is evidence of damage or deterioration, please call or contact

6. Locate the small vial of supplied connector lubricant. Using the brush inside the vial, thoroughly coat each of the 5 metal connector pins on one side and the connector pin holes on the other.

7. Connect and pull apart the two ends 3 or 4 times to make sure the connector lubricant thoroughly covers the pins. Then reconnect the two connector ends, making sure to push the two sides together securely. Next, hand tighten the metal connectors as securely as possible.

8. Place the two plastic connector tools on either side of the metal connectors, making sure to fit the metal connector snugly into the curve of the tools. The ridge on the inside of the tools should sit along the outside of the metal rings, and the flat sides of the tools with the Boosted logos should be facing each other. Now, squeeze the handles together and rotate the tools in opposite directions tightening until the connector is very snug.This could take a few rotations.

9. If present, you may remove the battery connector clip by snipping the zip tie that holds it to the wire.

10. Placethe battery pack back onto the board.

11. Using the 6 bolts and wing plates from before, reattach the battery, making sure you’re not pinching anything. Make sure the battery sits flat against the deck before tightening all the screws. When you reattach, start with the middle bolt on both sides, in order to keep the battery from tilting to one side.

12. Power the board and remote back on. If you see a yellow light, that indicates the battery is not properly connected.

Our service technicians are here to help effectively diagnose the issue and get you back up and running with your vehicle as soon as possible.

We do not support in-person drop-offs - please complete a service request below for diagnoses and scheduled service.To ensure accurate diagnoses, we do not troubleshoot service issues over the phone.

How to Submit a Vehicle Service Request:

If you have a concern about your vehicle, please complete a service request form here.

Be sure to complete all fields to ensure a quick and efficient service experience.

A short 10-15 second video showing the behavior is key in effectively troubleshooting the issue.

Boosted Standard Warranty Coverage:

If your vehicle is under warranty and needs to be serviced, we will cover the shipping costs. If your board is outside of warranty, you are responsible for shipping costs.Save your original Boosted vehicle box to ship it back. If you no longer have your box, you are welcome to use different packaging. Please refrain from using packing peanuts.

The service technician will in their sole discretion determine what is covered under warranty. Normal wear and tear and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship are not covered. Please note boards that have been modified in any way will not be covered under warranty.

If your vehicle is not under warranty, you will receive a service quote before repair work is started. Your invoice will then be sent to you via email. You must complete the payment with a credit card before the repair work begins on your board.

To see if you qualify to purchase the Extended Protection Plan including coverage for accidental, water damage and shipping/receiving costs, please click here for more details.

Since Boosted Beams are a brand-new product, please make sure you have the latest version of the Boosted App and firmware. You can find the app on iOS and Android.

Once you have the latest version of the app, connect the app to your board. Follow the prompts to update the firmware.

Difficulty - 1

Tools you will need:

Skate Tool

How to Install the Headlight

1. To remove your front truck and riser, use a skate tool to unscrew the truck mounting hardware located in the front of the board.

**NOTE** Do not remove the foam pad underneath the accessory port.

Remove the front accessory port cap and install the designated front riser.

**NOTE** Boosted Mini (shortboard) risers are not interchangeable with longboard risers. The kit comes with risers for all available models. Ensure that you are using the designated front riser for the correct board.

3. Plug your headlights into the front accessory port by lining up the arrows on either end of the connectors and pressing firmly together.

4. Use your finger to guide the headlight cable into the channel on the riser, then seat the headlights over the mounting screws.

5. Reinstall the front truck using the skate tool. Let any excess cable rest in the channel on the board side of your truck’s baseplate. Be careful to avoid pinching any wires.

How to Install the Brake Light

1. Use a skate tool to unscrew the truck mounting hardware located on the back of the board. Unclip the motor cables to remove your rear truck and riser.

**NOTE** Do not remove the foam pad underneath the accessory port.

2. Remove the rear accessory port cap and prepare to install the brake light by placing the brake light on top of the rear riser. Feed the light cable underneath the cable management clip located on the riser.

**NOTE** Boosted Mini (shortboard) risers are not interchangeable with longboard risers. The risers are labeled to help ensure you are using the designated rear riser for the correct board.

3. Plug the brake light into the rear accessory port by lining up the arrows on either end of the connectors and press firmly together.

4. Mount the brake light and riser onto the board. The brake light cable should make a loop in the opening located in the middle of the brake light.

5. Use a skate tool to reinstall your rear truck. Allow the excess cable to sit in the opening on the board side of the truck’s baseplate. Be careful to avoid pinching any wires.

6. Clip your motor cables into the cable clips on your rear riser.

How to Turn On/Off Your Lights

Turn on/off your lights by pressing the Multi-button on your Boosted remote two times.

Watch a step-by-step video guide of the installation of Boosted Beams:

1st Gen Quick Start Guide

Difficulty Rating: 1

Estimated Time: 15 minutes

Tools you will need:

4mm hex key

Remove the four standing platform securing screws using a 4mm hex key. Two of these screws are located at the rear of the standing platform, while the other two screws are toward the front of the standing platform and accessible by lifting up the crescent-shaped cutouts in the deck pad.

Remove the standing platform, making sure not to lose any of the rubber grommets which are inserted into the four holes on the standing platform. Note that there is an individual grommet inserted into both sides of each hole on the standing platform (total of 8 grommets).

The battery is the large black rectangle in the middle of your scooter labeled “Boosted Lithium”.The battery connector is on the side of your battery towards the front of the scooter. Place a finger under the battery connector to lift up the battery. Note: it may be firmly inserted in the battery bay, so give it a good tug if it feels stuck, and it should come right out.

Unplug the battery by pulling the battery plug straight out.

Plugin your new battery, lining up the slots in the two sides of the connector.

Re-insert the battery into the battery bay in the body of the scooter.

Re-attach the standing platform by re-installing the four screws from earlier. Do not overtighten these screws. It is only necessary to tighten them until they are snug.

Belts are a wear item that can last hundreds of miles or have an unlucky piece of gravel cause them to snap prematurely. Most riders do need to replace a belt every 2-4 months if they ride a lot.

You can purchase a replacement belt kit here.

The lifespan of your belts will vary depending on the road conditions you regularly ride on and the correct installation of the belts. Most riders find the belts last 200-400+ miles, but other factors can cause belts to break prematurely.

How to get the most out of your belts:

Ensure they are properly tensioned

Keeping your belts tensioned correctly will lengthen the lifespan of your belts significantly. To find out how to tension your belts correctly, please review the below articles:

Adjusting the Belt Tension

Check for debris

Sometimes small rocks and debris can get stuck under the belts and on the plastic pulley wheel. The best way to avoid this is to try and ride on rock and gravel free surfaces as much as possible. You should check and clean your belts and pulleys regularly. You can use compressed air or a brush to remove any debris.

Avoid hard braking

Constant hard braking can put extra strain on the belts causing them to break prematurely. To avoid this, apply the brakes gently and come to a stop over a longer distance. Only brake hard when a very quick stop is required.

Watch the video below for a step-by-step guide on how to recognize, replace, and properly tension (minute 1:36) your drive belts without the assistance of the Boosted Tensioning Tool.

Battery Charge Port Cover

We've found the best way for the charge port cover to stay put is to first make sure the center plug is firmly inserted, and then work your way around the outside, seating the outer lip.

Power Button - Yellow Light

If you notice a yellow light on power button with the second state of charge light (80\% indicator) on. This status code is usually associated with a very low battery. Plug the charger in for more than 15 minutes, the flashing light will show and will eventually turn solid red to indicate it's successfully accepting a charge. If this does not solve the issues please submit a service ticket at this link.

Please note: The 2nd gen boards have the same pulley size as Boosted Mini S/X, Boosted Plus, and Boosted Stealth, however we recommend using only the same diameter wheels your board was shipped with. Changing the size of the wheels can have a big effect on top speed, braking and overall board performance. As such, please use caution when using Boosted Lunar 80mm wheels on Boosted Plus and Boosted Stealth, as the smaller wheel diameter will significantly alter ride feel and performance. We strongly advise against using Boosted Stratus 85mm wheels on Boosted Mini S and Boosted Mini X as the larger wheel diameter will negatively impact ride feel and performance.

Difficulty Rating: 2

Estimated Time: 15 -20 minutes

Tools you will need:

T15 Torx screwdriver

Philips screwdriver

Bell Lever Replacement

Use a T15 Torx screwdriver to remove the screw on the lever of the bell. Be careful not to lose the spring underneath the lever which may also come off with the removal of the lever.

Insert the bottom of the lever through the center of the spring and insert the upturned end of the spring into the small hole on the bottom of your lever.

You will need to set the tension spring and align the lever at one time. Insert the spring extending from the lever into the body of the bell while sliding the lever and tension spring along the bottom of the slot in the handbrake assembly.

Holding the lever against the bottom of the slot of the handbrake assembly, reinstall the screw to hold it in place using a T15 Torx screwdriver.

Try using the bell. If the lever does not “bounce back” after using the bell, the tension spring likely slipped upwards during installation and released some of the tension that would normally be on the spring. You can go through the process again, and make sure to keep the entire lever assembly pressed firmly against the bottom of the slot in the handlebar assembly.

Bell Cover Replacement

Remove the bell cover by removing the screw at the top of the bell assembly using a Philips screwdriver. Be careful not to lose the washer located on the inside of the bell cover.

Replace the bell cover by reinstalling the screw at the top of the bell assembly using a Philips screwdriver, and making sure to align the washer on the inside of the bell cover while doing so. Tilting the scooter so that the washer can be held horizontally inside the bell cover during installation can help with this.

The Boosted board has an unmistakable sound. When you hear those motors whir, you know what’s coming. That sound has turned many, many heads.It is completely normal for your skateboard to make a sound while riding.Motor sounds, road noise, and riding close to objects can enhance noise substantially as well.For the most part, motor noise will not affect the performance of your Boosted board.If you are hearing unfamiliar or irregular sounds, please try the following tips:

Check the bearings:

It is advisable to clean your bearings or replace them regularly. Especially if they have been exposed to water, sand, or excessive dirt and dust.

Check for squeaky trucks:

Check the health of your belts:

Check the teeth on your belts. If they appear furry, it may be time to swap them. Correct belt tension and clean, good belts can alter and reduce any noise.

Adjust belt tension:

Regular board checks:

Our service technicians are happy to review any noise you are concerned about. Please send a video of the noise you are hearing for our trained technicians to review.

Submit a service ticket here.

Boosted Vehicle Standard Warranty Coverage

As of Tuesday, May 7, 2019, every Boosted vehicle automatically comes with a 12-month warranty against manufacturing defects.

Skate models normal wear and tear items include: belts, bearings, wheels, and grip tape are not covered under warranty.

Rev normal wear and tear items include: tires, tubes, mechanical brake, and grips are not covered under warranty.

Any amount of water has the potential to damage the vehicle, and water damage is not covered under warranty.

Any customization or alterations to the vehicle, mechanical parts, or electronics will void your warranty and likely cause the vehicle to be completely inoperable, so alter at your own risk.

Shipping costs are covered under the 12-month warranty for manufacturing defects.

You will be responsible for shipping and receiving costs for any service or warranty repair if the following:

accidental or water damage,

if you are attempting to ship from any one of the countries to which we do not currently ship. Here's where we currently ship.

To see if you qualify to purchase the Extended Protection Plan including coverage for accidental, water damage and shipping/receiving costs, please click here for more details.

To submit a service issue or for any questions regarding your warranty coverage please file a service request form here.

All 1st & 2nd Generation models standard warranty coverage has expired. 1st Generation model service is no longer available. 2nd Generation model service is available at a cost, please submit a service request form here.

Boosted Standard Accessory Warranty Coverage

The following accessory items are covered by a 6-month warranty against manufacturing defects:

Stand-alone Standard Range battery pack

Stand-alone Extended Range battery pack

Boosted Backpack

Boosted Daypack

For any questions regarding your basic warranty coverage please file a service request form here.

Boosted standard warranty coverage is not applicable to all other vehicle accessories, please submit a service request here for review and troubleshooting.

If your board doesn’t go full speed and can’t go up hills, you are likely still in beginner or ecomode. Expert and pro modes unlock the full torque and top speed of the board. Check the manual to learn how to switch modes.

Our speed controller software has built-in torque roll-off. When you hit 2 mph below top speed in each mode, the torque gradually reduces to avoid a jarring deceleration when top speed is hit. Cell phone based GPS speed trackers aren't accurate enough, so only seeing 18mph in expert or 20 mph in pro is common.

It’s completely normal to notice that one wheel moves at a different speed or starts later than the other. The wheels do not necessarily rotate at the same speed. For instance, while turning, the outer wheel turns faster than the inner wheels. The wheels are independently torque controlled and have very small differences in friction. Belts, motors, and bearings will cause the wheels to spin at a different rate when they are upside down and not bearing weight.

The remote battery life is equivalent to approximately 8 full board charges. Charging time is approximately 4 hours.

How to Check Your Remote Battery Life:

The remote battery indicator on all remotes will turn red when the remote needs to be charged. The light willturn green when the remote is fully charged.

Usethemini usb port on the bottom of the remote to charge it.

Remote Compatibility:

The 1st generation remote will not work with the 2nd generation board, Boosted Mini, Boosted Plus, and Boosted Stealth. We upgraded the Bluetooth radio to a higher power connection and added security features that are not compatible with the 1st generation board.

The 2nd generation remote works with the Boosted Mini S/X, Boosted Plus, and Boosted Stealth.

How the Remote Works:

To activate the motors, hold down the Engage Button. With the motors engaged, roll the throttle wheel forward for forward motion, slightly back for light braking, and all the way back to come to a quick stop and then move into reverse. Be sure to hold down the Engage Button at all times when riding or you’ll have a skateboard with no power or braking.

Watch a step-by-step video guide on remote tips

If you are experiencing low range issues, you probably have some drift in the calibration of your battery meter. To correct this, fully charge the battery and then completely discharge the battery three times. The easiest way to discharge the battery is to flip the board over and tape the remote on full throttle. Run it down until the wheels no longer spin. This step is key. This should recalibrate the battery meter, and you'll be back up to full range in no time!

Deck

Do not clean the deck with harsh abrasives or chemicals; a semi-damp cloth should suffice to wipe off dust and dirt. We also recommend a small dab of Howard Feed-N-Wax wood polish for use on the wooden part of the deck only (do not use on electronics).

Griptape

Remove any dirt or stains by rubbing grip gum vertically across the surface or by gently using a steel brush in a circular motion.

You should regularly inspect your board for damage and to keep it running properly. Check out the video below to learn how about how to do a board check.

Tools you may need:

Skate tool

3mm Allen wrench

4mm Allen wrench

Explore the other articles in this section to better understand how to maintain your board and extend the life of its parts.

US & Canada

We offer free FedEx Ground shipping for continental U.S. orders. Direct signature is required for delivery.

A $75 shipping fee applies to Hawaii, Alaska, and U.S. territory orders.

We ship FedEx International Ground to Canada, which can take 1-3 weeks and costs a flat fee of $70.

International

The price of the board includes duty (if applicable) and shipping. Value-added taxes are country-specific and assessed at checkout.

To connect your Boosted vehicle to the app:

Open the app to the "Dashboard" tab.

Tap the connect button OR select the settings icon in the top right corner of the app. Under "Board Settings", select "Connect a Vehicle". For 2nd gen boards, Boosted Mini, Boosted Plus, Boosted Stealth and Boosted Rev only: Press the power button on your vehicle five times fast. The power button LED will now be blinking blue.

Select your vehicle from "Choose a Vehicle".

The app is now connected to your vehicle.

Once you have connected to your vehicle, you can give it a unique name by going to the settings icon in the top right corner of the app and selecting "Change Vehicle Name".

Speed wobbles occur when the board begins to involuntarily oscillate in short mini “S” turns. This typically happens when too much weight is placed on your back leg. While speed wobbles usually occur at higher speeds, you can also wobble at low speeds by distributing your weight in the wrong way. Remember to keep your back truck tighter than the front to avoid too much steering input from the rear.

What to do when speed wobbles occur:

The most important thing is to stay calm and try to relaxtense leg muscles can exacerbate the problem.

Try carving in one direction, as consciously turning will often stabilize the board and stop the wobble.

Lean over your front foot and slowly let off the throttle until the speed wobble stops.

Tightening the kingpin on your trucks may also help to reduce speed wobbles. Just be sure not to overtighten so you can still freely turn. Try only adjusting a quarter turn at a time.

Over time, frequent riding will strengthen the stabilizing muscles in your ankles and legs, eliminating the frequency and severity of speed wobbles.

Watch a step-by-step video guide on adjusting trucks

To stay up to date on all things Boosted, make sure to subscribe to our newsletter to receive notifications of any current promotions, discounts or special offers.

Be sure to "Like" us on social (Instagram, Facebook, and Twitter!), we host random contests and giveaways!

Promotions, discounts, and special offers cannot be combined or stacked at checkout and are only available at boostedboards.com.

Archived Special Offers History

Spring Sale: 20\% Off 2nd Gen Boards (February 8, 2018-April 16, 2018)

$199 Extended Range Battery Offer (April 27, 2017-March 21, 2018)

Dual+ without a Battery - Exclusive, Limited Time Offer (Ended March 22, 2018)

Extended Range Battery Offer (Ended April 27, 2017)

$200 Boosted Promotional Credit (Ended January 27, 2017)

2nd Gen Board Reservation Referral Program (Ended July 21, 2016)

If you’re experiencing any of the following issues, it might be because your battery pack naturally discharged too far:

The board won't turn on.

The board won't respond to the charger.

The board turns on but then displays a blinking pattern (red and green).

The board displays a blinking pattern when the charger is connected (red and green).

You can recover the battery yourself without having to send the board to us.

To start, you need to have the wheels spinning enough to give the board a small regenerative charge.

This can be done by kicking the board around for 15-20 min at about 10mph, or even by being creative and having someone pull you around with a bike.

We’ve even seen someone use a treadmill or a hand drill setup to get the wheels spinning for a while.

Whatever method you use, please use caution. Keep the board turned off when you try this, and then immediately plug it into the charger without turning on the board or remote.

Try checking the remote or the app to see if it’s actually gaining charge after 15 minutes on the charger again.

If after a couple attempts your board still doesn't charge normally, please read the following support article in regards to 1st Generation service.

The motors, motor driver, motor caps, skid plates, grip tape, front and rear trucks, front and rear wheels, and battery on the 2nd gen boards, Boosted Mini S/X, Boosted Plus, and Boosted Stealth are all modular.

All self-serviceable parts including belts, bearings, wheels, and skid plates are available for purchase from us in our accessories store.

YouTube Service Video Guides:

How to Change a Battery: A step-by-step guide on replacing your battery on your 2nd/3rd generation Boosted board. It will be the same process for both the standard and extended range battery packs. Remember to turn off your battery first!

How to Replace a Skid Plate: A step-by-step guide on how to replace the worn out skid plates on your 2nd/3rd generation Boosted board.

How to Replace Bearings A step-by-step guide on the replacement of bearings in your 2nd/3rd generation Boosted board. Make sure you have the Boosted Bearing Kit for both skate bearings, as well as the drive pulley bearings.

How to Replace Wheels: A step-by-step guide on replacing your wheels on your 2nd/3rd generation Boosted board.

How to Change a Belt: A step-by-step guide on how to recognize, replace, and properly tension your drive belts without the assistance of the Boosted Tensioning Tool.

How to Install Extended Range Battery Risers A step-by-step guide on how to install risers for additional clearance with your extended range battery pack.

How to Update Boosted App for Extended Range Battery Pack: A step-by-step guide on how to update your 2nd generation Boosted board through the Boosted app available on iOS or Android.

Installing Extended Range Battery Pack: A step-by-step guide on how to install the extended range battery to your 2nd generation Boosted board. Ensure to update your board software through the Boosted App available on iOS or Android.

US, Canada, Europe, and New Zealand:

Starting August 13, 2019, Boosted Rev is available for direct purchase through Boostedboards.com.

International Customers: Full display price includes duty and tax charged separately.

Payment Methods:

Acceptable payment methods for reservation include all major credit or debit cards, Google Pay, PayPal, Amazon Pay, Apple Pay, and Boosted gift cards (options vary by country).

Additional payment methods will be available for the final balance payment.

Affirm monthly financing available (US orders only).

Reservation holders:

You should have already received an email to collect the remaining balance due, minus the $100 reservation fee. The shippingquote is provided once the final payment is completed. If you have not received your final payment email, please reach out to [email protected].

Shipping costs will be calculated at the final checkout, based on zip code and country.

The $100 reservation holds your spot in the shipping queue, which will be applied to your final balance payment.

We don’t save credit card information in our system and we will never charge you without your permission.

Australia

Due to stringent vehicle importing regulations governing this rapidly growing class of vehicles, we are configuring Boosted Rev as a Personal Mobility Device (PMD) with a top speed of up to 25 km/h using motor power. A secondary optional configuration will be made available through the Boosted app. This configuration has a top speed of up to 39 km/h, but it is only intended for off-road recreational use. Please be sure to read our disclaimer (*) before purchasing Boosted Rev or changing its configuration.

While the team at Boosted is making every effort to import Boosted Rev into Australia, we understand if you wish to cancel your reservation while we work through this issue. Please go ahead and request a cancellation here.

In addition, we are asking for your support in helping us educate regulators on why Boosted Rev is a safe, reliable, and efficient form of transportation. We would welcome any letters of support from you to help us petition import regulators. Please send your messages to [email protected]

New Zealand

Shipping of Boosted Rev in the standard configuration continues to proceed until further notice. Please note that we will be updating Boosted Rev's configuration to match Australia's top speed of 25 km/h before the end of the year. From then on our New Zealand customers will be able to activate the standard configuration using the Boosted app. Please be sure to read our disclaimer (*) before purchasing Boosted Rev or changing its configuration.

(*) Boosted Rev has been principally designed for use on private roads, bike paths, and sidewalks at speeds that do not exceed 25 km/h. Before using Boosted Rev, you must check whether the local laws that govern the use of electric vehicles in your area permit your intended use of Boosted Rev. A secondary configuration is also available that enables Boosted Rev to be used for off-road recreation at higher speeds. You agree that the use of Boosted Rev configured in this way is restricted to recreational off-road use only, cannot be used on public roads and is subject to all applicable laws affecting its use. You agree that you are responsible for complying with all applicable laws and regulations when using Boosted Rev in either configuration. To the extent permissible under local applicable laws, and without affecting your consumer law rights in respect of the design and build of Boosted Rev itself, Boosted waives all liability for any loss or damage arising from, or in connection with, your use of your Boosted Rev.

For help placing a reservation please reach out to us at [email protected].

Have a question about Boosted Rev? Please reach out to [email protected]

Extended Range Battery Warranty Coverage

The extended range battery comes with its own separate 6-month warranty. The warranty begins once you receive your battery pack. This warranty covers damage to the battery pack due to manufacturing defects. If you have a concern about your battery, please reach out to our service technicians here.

Contents of Your Extended Range Package

Your extended range battery pack comes equipped with a few tools and accessories to help get you riding including:

Set of battery connector tools (1)

You will need this to remove your standard range pack and install your extended range battery pack. These tools make removal easy and help ensure proper tightening of the battery connectors upon reinstallation.

Skate tool with ” Allen wrench (1)

Battery screws (6)

Battery wing plates (2)

4mm Allen wrench (1)

Printed Instructions (1)

Stickers (2)

Set of taller risers (1), truck mounting screws (4)

Taller risers are optional and can be used by riders who may like a little extra ground clearance. We recommend that riders over 175 lbs (79 kg) install these risers.

From time to time, Boosted releases new firmware for our line of products to introduce new features or improve existing functionality to further enhance your ownership and riding experience.

Please follow the below instructions to check for and install an update for your Boosted vehicle via our Mobile App.

Before you start:

Check to make sure your phone is charged and has a good wifi connection or cell reception.

Make sure you have the latest version of the mobile app (check by visiting the Google Play store or iOS store).

Pair the app to your vehicle by pressing the multi-button 5 times. Then press “Connect” in the app.

You will need to create a Boosted profile if you have not done so already. By skipping this step, you will be prompted to do so later on.

Checking for and Installing an Update:

Launch the app and accept the terms and conditions.

Make sure the vehicle is plugged in, turned on, and connected to the app.

If a firmware update is available, you’ll see a board update notification banner at the top of the screen. Tap on the banner. Follow the instructions on the following screens. Make sure your board is plugged in and keep your mobile device close to the vehicle so they maintain a connection during the update.

Once the update has been completed, you will receive a notification. After some updates, you may need to re-pair the app to your Boosted vehicle.

To verify the update completed successfully, you can access your firmware status by selecting the settings menu and checking to see if the “firmware up to date” message is displayed.

To activate your extended range battery pack, you’ll need to update your board’s software. We recommend updating your board prior to installing your extended range pack.

Before you start, make sure the board is plugged in and turned on, and your phone is charged and has a live internet connection so it can check for the required update.

Download the Boosted App on the App Store or Google Play Store and install it on your Android or iOS device.

Launch the app and accept the terms and conditions.

Create a Boosted profile. You’ll need to create a profile in order to update your board’s software so it can recognize your new extended range battery pack. If you skip this step now, you’ll be prompted to do it later on.

Pair the app to your board by pressing the board’s power button 5 times then press “Connect” on the app. If you’ve already attached your extended range battery, the power button will show a flashing WHITE LED, indicating that the board’s software needs to be updated.

At the top of the screen, you’ll see a board update notification. Tap on the banner. Follow the instructions on the following screen. Make sure your board is plugged in and keep your mobile device close to the board so they maintain a connection during the update.

Start the update. During this process, your mobile device will indicate its progress. If you’ve already installed your extended range battery, the power button and battery indicator lights will blink in sequence. It’s important to wait until the update is complete before unplugging or moving your board. When the board update is complete, your mobile device will notify you, and the power button will turn green or red depending on your board’s state of charge. Your board is now updated and ready to ride!

If you receive an error message, make sure the board is plugged in, your iOS or Android device is adequately charged has an internet connection and is close to the board. Then follow the steps above again.

If you do not have an Android or iOS phone or are otherwise having issues updating your board, please submit a service ticket.

Regenerative Braking

You can conserve battery power and increase your range just by using the regenerative braking feature of your Boosted board. You will likely generate the most return of energy while braking to slow down from higher speeds or braking down a steep incline. Braking from ~22 to ~5mph or walking pace will generate a greater return of power. Slowing the final 5mph to 0mph may actually start using energy again.Coasting or kick pushing the board helps to conserve energy,and can put charge back into the battery in small amounts as well.

Safety

Braking downhill on a full battery charge will cause the board to losebraking capabilities since the regenerative braking will cause the battery to overcharge. When this happens, the remote will warn you by beeping, and you’ll lose your braking power. Safely come to a stop before this happens. Start by ridinguphill or on flatter ground to help drain the battery and prevent this from happening.

Tips for Conserving Battery Charge:

Ride in eco-mode for a better range than expert or pro mode.

Kick push to start and then slowly engage the motors, rather than accelerating from a full stop using only the motors.

When brakingfrom high speeds, brake smoothly until you reach the speed of fast walking then footbrake to a stop.

Avoid riding up steep hills when possible.

Avoid riding into strong winds when possible.

Riding a Boosted board is different from riding a regular skateboard, so please start off slowly even if you’re a skateboarding veteran. Find a large, empty parking lot to practice in. Don’t be in a hurry to graduate to the street; take your time and get comfortable with your balance and controls first.

Watch a step-by-step video guide on riding gear

How the remote works:

To activate the motors, hold down the Engage Button. With the motors engaged, roll the throttle wheel forward for forwarding motion, slightly back for light braking, and all the way back to come to a quick stop and then move into reverse. Be sure to hold down the Engage Button at all times when riding or you’ll have a skateboard with no power or braking.

Watch a step-by-step video guide on remote tips

How to stand:

We’ll refer to stances using skating terminology, left foot forward is “regular stance” and right foot forward is “goofy stance.” Choose the stance that you feel most comfortable in.

Take a wide stance and bend from the knees to lower your center of gravity. Remember to lean slightly forward on acceleration, and slightly onto your back leg when braking. It’s also important to look where you want to go, not at the ground, just like you would when driving a car.

Watch a step-by-step video guide on stance tips

How to turn:

Turning is identical to turning with an unpowered skateboard. If you want to turn right, lean your weight so that the right side of the board is lowered toward the ground. This will feel like you’re putting all your weight onto your heels or your toes, depending on your stance. The same technique will turn you left. Remember to keep your head up and your eyes looking through the turn. By leaning slightly forward onto your front leg, you’ll improve your turning ability as well as mitigate the chances of you slipping off the back of the board.

When you’re ready to ride:

Start by practicing in a parking lot. Find a smooth location without traffic and practice stopping abruptly. Remember, people aren’t used to skateboards going this fast and may step out, pedal, or drive right in front of you.

Once you’ve mastered riding in open areas, you can try graduating to the streets with traffic. When you’re ready for more acceleration, press the multi-button on the remote three times and you’ll move into eco-mode and then three more presses for pro mode. Make sure that you have practiced all the skills you need before this point, especially unpowered stopping (aka foot braking), and kick pushing. You’re required to follow all the rules of the road that bicyclists follow, including riding in the bike lane. Remember, unlike cars, bikes, and pedestrians, you never have the inherent right of way. Always be ready to yield to others and please ride defensively!

Watch a step-by-step video guide on Drop & Go

Watch a step-by-step video guide on Board Check

You will occasionally need to tighten the belt tension on your skateboard. If your board is making a loud sound on braking, this is a sign you need to tighten the belts.

If you have been riding with loose belt tension for an extended period of time, be sure to check your current belts. Inspect the belt teeth because they may need to be replaced due to accelerated wear from belt slippage. Proper belt tension helps expand the life of belts.

1st Generations

To adjust belt tension :

Use a 9/64 allen wrench to loosen the two hex screws closest to the wheels on the encoder cap (opposite the motor, overlapping part of the rear wheel).

Then gently re-tighten the screws. Be careful not to over-tighten these as the threads can be stripped when too much force is applied.

The internal springs will automatically correctly tension the belts.

2nd & 3rd Generations

To adjust belt tension:

Use a 3mm allen key to remove the two screws holding the motor cap on.

Using the same 3mm allen, loosen the 4 motor screwsexactly1/2 turn from snug.

Wrap your fingers around the motor, and use your thumb to press against the wheel, pulling the motor away from it, putting tension on the belt.

You should be pushing with a medium force, no need to go crazy.

While maintaining tension, tighten the two vertically aligned screws farthest from the motor first.

Once they're tight, you can let go of the motor and tighten the two remaining screws closest to the wheel.

Reinstall the motor cap and you're good to go.

Watch the video below for a step-by-step guide on how to recognize, replace, and properly tension (minute 1:36) your drive belts without the assistance of the Boosted Tensioning Tool.

Difficulty Rating: 2

Estimated Time: 30-60 minutes

Tools you will need:

21mm open-end wrench, or 8-10” adjustable crescent wrench

4mm hex key

3mm hex key

If you are working on the rear wheel, avoid touching the brake rotor during the entire process. If you accidentally touch the brake rotor, it can be cleaned with isopropyl alcohol.

Let all of the air out of the tire by pressing the needle inside the valve stem with anything small, such as a 4mm hex key, while simultaneously putting pressure on the tire in order to squeeze as much air out of the tire as possible.

On the left-hand side of the scooter, you will find a plastic cap protecting the motor cable on both the front and rear wheels. In order to remove a wheel, you will need to first remove this cap, which can be accomplished using a 3mm hex key.

Remove the rear wheel from the scooter in two steps. First, loosen the axle nuts on both sides with a 21mm open-end wrench or 8-10” adjustable crescent wrench. Do not fully remove the nuts.

Next, while supporting the wheel, slide the two washers away from the wheel. The wheel should now slide down, out of the fork.

Remove the tire retention ring from the side opposite the motor cable by removing the seven screws and washers on the side of the wheel using your 4mm hex key. Keep the seven screws and washers in a safe place as they will be needed when reassembling your wheel. Note that the small washers can sometimes remain stuck in the screw hole but should be easy to remove and keep with the associated screw. The tire retention ring can now be lifted off of the wheel.

To remove the tire and innertube, push the valve stem all the way up and out of the rim. If you are having trouble getting the valve stem all the way out of the rim, try to remove more air from the innertube by pressing the pin inside of the valve stem while squeezing the tire.

Now slide the tire off the rim. If you are having trouble removing the tire, check to ensure that the valve stem is not at all extending through the slot in the rim.

If you are replacing the innertube due to a puncture, thoroughly inspect the inside of the tire to ensure that it is clear of all dirt, debris, or other sharp objects.

Place your new innertube inside of the tire. Ensure that the direction of rotation indicated on the tire matches the direction of rotation on the wheel and that the valve stem is exiting on the correct side.

As you slide the tire back onto the rim, feed the valve stem through the slot in the rim making sure that the bend in the valve stem allows it to extend away from the wheel. Check that the tube is not being pinched under either tire bead.

Re-install the tire retention ring with the seven screws and washers from step 6. The notch in the ring lines up with the opening for the valve stem. Follow a star-shaped pattern when installing the screws. Tighten all screws a little at a time, going back over the same star pattern a second time to finish tightening all screws evenly.

Insert your wheel into the fork. Make sure the flat edges of the axle line up with the slot in the fork and that the cable is exiting the axle in the correct direction (UP on the front wheel, and FORWARD on the rear wheel). Separate the washers on both sides of the wheel, and begin sliding the wheel into the fork. Make sure, on each side of the wheel, that one washer goes on the inside of the fork, and the other stays on the outside. If you are working on the front wheel, the slot with the motor cable should face upward. If you are working on the rear wheel, the slot with the motor cable will face the front of the scooter. Incorrect routing of the cable may cause damage, requiring replacement of the motor. Additionally, for the rear wheel, make sure that the brake rotor is inserted into the brake caliper correctly.

Once the wheel is completely seated in the fork, slide the outside washers into the indentation on the fork in order to lock the wheel in place.

Now tighten the nuts on either side of the axle using your 21mm open-end wrench. Make these as tight as possible.

Use a 3mm hex key to reinstall the nut and bolt to hold the motor cable cap in place on the left side of the scooter. The bolt should be inserted through the tab on the side of the fork.

Use the valve extender to re-inflate the tire with a bike pump, and you’re done.

Assembly Instructions

multiple language support

Insert

Insert the handlebar assembly into the top of the steering tube. Then, gently twist the handlebar so the headlight faces forward.

Lock

While pressing down on the fender, push the handlebar downward until it locks into place.

Tighten

Use the assembly tool provided in the box to tighten the hex bolt very firmly while pressing down on the steering tube.

Lift

Press down on the fender to release the handlebar. Next, lift the steering tube into the upright position, then lift the latch until it locks into place.

Helpful Tip: Keep the box for future storage, shipping and service needs.

Watch a step-by-step video guide on assembling your Boosted Rev

Ride Safe

Read the warnings on your scooter and at the beginning of the Safety and Compliance information that came with your scooter.

Although the tires come pre-inflated, it's best to check that the air pressure is at 40-50 PSI. Before riding, always make sure the tires are properly inflated.

Always comply with local laws and regulations.

Always wear a helmet.

Check for any loose components and tighten them as needed.

Adjust the Ride Mode to 1, 2, or 3 by pressing the multi-button 3 times.

Move the Throttle Wheel in small increments.

Lean forward when accelerating.

Lean backward when braking and when riding over bumps or train tracks, potholes, etc in order to reduce the impact on the front wheel.

Keep your eyes on the road and be aware of your surroundings at all times.

The newest release of the Boosted app will prompt you to create an account by signing up with your email or connect using your Facebook or Google sign in. Once you have signed up, you will receive an account verification email. You must verify your email in order to use the profile features of your account and have access to future vehicle updates. Updates help ensure that your board is running in top condition.

Traditional skateboarding skills are very important to learn and will help you get the most out of your Boosted board. You can kick push the board as you would any regular skateboard and coast down hills with ease. Not only will kick pushing be useful if you run out of charge, but it can also be used to extend your range and improve your balance. If you can, try kick pushing up to speed from a dead stop and when you’re riding at low speeds. This will conserve a good amount of charge for when you really need it, like when riding uphill.

How to kick push:

Start with your front foot pointing forward.

Bring your back foot off the deck and then bring it parallel to the front wheels, slightly off to the side.

Next, push your foot against the ground to propel the board forward, making sure to avoid your back wheels.

Repeat if necessary.

Put your foot back on the deck and reposition your stance to your comfort. Ride on!

Tips:

Start with small pushes. As you get more comfortable, extend your foot further and further forward to get a bigger push off.

Be sure to put your foot far enough out to the side that you don’t catch it on the rear wheels. This is a common mistake that may cause you to fall.

Your stance should be fluid and change as your balance shifts. Get comfortable moving your feet around the deck while riding.

You might find you’re more comfortable pushing with your front foot while your rear foot remains on the board. This is called pushing “mongo,” and while it is discouraged by skaters, it isn’t necessarily wrong. However, foot braking mongo is very unstable. It results in more pushing power but less steering control, so we advise against it.

Watch a step-by-step video guide on kick pushing tips

2nd Gen Quick Start Guide

Knowing how to footbrake is essential to riding safely. In an emergency situation, like if you drop your remote or encounter interference, the board reverts to an unpowered skateboard and you must be able to stop without using reverse braking. Please only ride at speeds and on hills where you would be comfortable without power and brakes.

How to footbrake:

Reposition your front foot to point forward and bend your knee.

Face straight ahead and put your back foot out to the side of the board, in line with the front foot.

Aim to touch the ground with your heel first; slowly apply pressure and roll your foot flat.

As you footbrake harder, don’t allow your foot to drift too far back or it will hit your rear wheel.

Tips:

Start learning at slower speeds on flat, even pavement.

Practice getting up to speed, positioning your front foot and touching your heel down, then returning to your stance without braking to get used to balancing.

Be sure to put your foot far enough out to the side that you don’t catch it on the rear wheels. This is a common mistake that may cause you to fall.

Keep your weight evenly across the bottom of your foot. If you put too much weight forward on your toes, your foot will chatter and skip. Stay calmquick and jittery movements will cause you to lose your balance.

Learn to footbrake in conjunction with the Boosted board’s brakes for faster-stopping power.

Watch a step-by-step video guide on foot braking tips

You can check the battery charge in three ways:

Using the remote press the multi-button on the remote once. The lights on the remote will indicate the remaining capacity of your 1st or 2nd generation Boosted.

Opening the app. For 2nd generation boards, Boosted Mini, Boosted Plus and Boosted Stealth, the battery pack must be mounted to the board to give a reading.

Through a set of indicator lights on the pack itself (excludes 1st gen). Gently press the power button. The five LED lights on the battery pack will illuminate and indicate the remaining capacity. Each solid light represents 20\% charge. Each blinking light represents 10\% charge. For example, four solid lights and one blinking light means there is 90\% charge remaining. The battery pack’s power button light will also change from red to green when it is fully charged.