Boston Market Competitors | Comparably
Boston Market Claimed Company
Boston Market is a chain of fast food restaurants focusing on home style food such as rotisserie chicken. read more
EMPLOYEE
PARTICIPANTS
82
TOTAL
RATINGS
3526
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Boston Market Competitors

Boston Market competitors include Chick-fil-A, KFC, Arby's Restaurant and Panera Bread. Boston Market ranks 1st in CEO Score on Comparably vs its competitors. See below how Boston Market compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
1st
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Boston Market Culture vs Competitors:

Boston Market Competitors
RankCompanyScore
1Boston Market70
2Chick-fil-A64
3KFC58
4Arby's Restaurant56
5Panera Bread53

Boston Market Competitors at a Glance

Product Quality Score Comparison

Boston Market Ranks 5th in Product Quality Score

21 Customers rate Boston Market's Product Quality Score a 2/5, which ranks it 5th against its competitors, below Arby's Restaurant.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    KFC
    3.5 / 5
  3. 3rd
    Panera Bread
    3 / 5
  4. 4th
    Arby's Restaurant
    2.7 / 5
  5. 5th
    Boston Market
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2KFC71
3Panera Bread61
4Arby's Restaurant55
5Boston Market41
NPS Comparison

Boston Market Ranks 5th in Net Promoter Score

22 Customers rate Boston Market's Net Promoter Score a -87, which ranks it 5th against its competitors, below Arby's Restaurant. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Boston Market to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    KFC
    7
  3. 3rd
    Panera Bread
    -12
  4. 4th
    Arby's Restaurant
    -28
  5. 5th
    Boston Market
    -87
NPS Comparison
RankCompany Score
1Chick-fil-A55
2KFC7
3Panera Bread-12
4Arby's Restaurant-28
5Boston Market-87
Pricing Score Comparison

Boston Market Ranks 5th in Pricing Score

19 Customers rate Boston Market's Pricing Score a 2.1/5, which ranks it 5th against its competitors, below Arby's Restaurant.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    KFC
    3.3 / 5
  3. 3rd
    Panera Bread
    2.8 / 5
  4. 4th
    Arby's Restaurant
    2.7 / 5
  5. 5th
    Boston Market
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2KFC67
3Panera Bread56
4Arby's Restaurant54
5Boston Market43
Customer Service Comparison

Boston Market Ranks 5th in Customer Service

19 Customers rate Boston Market's Customer Service a 1.7/5, which ranks it 5th against its competitors, below Arby's Restaurant.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    KFC
    3.4 / 5
  3. 3rd
    Panera Bread
    2.9 / 5
  4. 4th
    Arby's Restaurant
    2.8 / 5
  5. 5th
    Boston Market
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2KFC68
3Panera Bread58
4Arby's Restaurant56
5Boston Market35
Overall Culture Score Comparison

Boston Market Ranks 1st in Overall Culture Score

82 Employees rate Boston Market's Overall Culture a 70/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Boston Market
    70 / 100
  2. 2nd
    Chick-fil-A
    64 / 100
  3. 3rd
    KFC
    58 / 100
  4. 4th
    Arby's Restaurant
    56 / 100
  5. 5th
    Panera Bread
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Boston Market70
2Chick-fil-A64
3KFC58
4Arby's Restaurant56
5Panera Bread53
eNPS Comparison

Boston Market Ranks 1st in Employee Net Promoter Score

82 Employees rate Boston Market's Employee Net Promoter Score a 16, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Boston Market to a friend?”.

  1. 1st
    Boston Market
    16
  2. 2nd
    Chick-fil-A
    -21
  3. 3rd
    KFC
    -28
  4. 4th
    Arby's Restaurant
    -38
  5. 5th
    Panera Bread
    -55
eNPS Comparison
RankCompany eNPS
1Boston Market16
2Chick-fil-A-21
3KFC-28
4Arby's Restaurant-38
5Panera Bread-55
Gender Score Comparison

Boston Market Ranks 2nd in Gender Score

42 Employees rate Boston Market's Gender Score a 69/100, which ranks it 2nd against its competitors, below Chick-fil-A. The Gender Score tracks how positively women rate their experience at Boston Market.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    Boston Market
    69 / 100
  3. 3rd
    Arby's Restaurant
    59 / 100
  4. 4th
    KFC
    59 / 100
  5. 5th
    Panera Bread
    57 / 100
Gender Score Comparison
RankCompany Score
1Chick-fil-A71
2Boston Market69
3Arby's Restaurant59
4KFC59
5Panera Bread57
Diversity Score Comparison

Boston Market Ranks 1st in Diversity Score

20 Employees rate Boston Market's Diversity Score a 69/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Boston Market.

  1. 1st
    Boston Market
    69 / 100
  2. 2nd
    Chick-fil-A
    65 / 100
  3. 3rd
    KFC
    60 / 100
  4. 4th
    Arby's Restaurant
    58 / 100
  5. 5th
    Panera Bread
    56 / 100
Diversity Score Comparison
RankCompany Score
1Boston Market69
2Chick-fil-A65
3KFC60
4Arby's Restaurant58
5Panera Bread56
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