Boston Market Employee Reviews
Out of 354 Boston Market employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Boston Market improve their work culture. The IT team, with 96% positive reviews, reports the best experience at Boston Market compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
There aren't any reviews of Boston Market yet.
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What do you like best about the leadership team?
Are invested in our success
Review from Finance Dept
Family team work, active, helpful
Review from IT Dept
I believe they are doing the best they can under the circumstances
Review from Operations Dept
That for ones in the company they care about every individual employee. I am so happy to see what things been changing in the company and I know more is coming.
Review from Operations Dept
They are trying to make a difference
What does the leadership team need to get better at?
Listen to managers problems at all levels. Understand that no one is perfect. Appreciate and point out good instead of always being focused on the negative. We all hear what we did wrong every day instead of trying to be positive. People that care really get hurt and upset if all they hear is bad.
Review from Operations Dept
Area manager doesn’t support the general manager at any level, never say hello or hai to employees, never talks to customers, never recognizes or praise during h
Review from Operations Dept
Stop competing with each other. Be on the same page.
Building a strong foundation. Stop micro managing everything and let people do there jobs.
Review from Operations Dept
Having a better system for outsourcing employees. Motivate salaried employees with positive reinforcement not constant negativity and unrealistic goals. Be more hands on and have the ability to execute the role of a GM before they hold people to standards they themselves can't hold or live by.
Review from Operations Dept
What is the best part about your compensation package?
Health insurance and 401k and vacation paid
Review from IT Dept
Finally a 401K match, even if it is 1%
Review from Operations Dept
this doesn't apply to me
Review from Finance Dept
The vacation time and flex days is great.
Review from Operations Dept
Vacation is the best part
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A larger pay increase -
Review from Finance Dept
Unfortunately is very unfair to see that the favoritism win ( base of your nationality
Review from Operations Dept
Based on the industry our compensation for 401K and pay range are low.
I feel under paid by 15-25%. 401K 1% is below average. Need to be able to better save for the future.
Review from Operations Dept
increase of salary and more realistic bonus plan.
Review from Operations Dept
What are some of the best things about your team?
we all work together, can call each other for advice.
Helpful and team work and family team
Review from IT Dept
willingness to work together on all things
Review from Operations Dept
That right now I am working with people that they really care and love this company..
Review from Operations Dept
They are hard working and try to do their best
What do your coworkers need to improve and how could you work together better?
My direct team is ambivalent about making this a better place to work
Review from Finance Dept
take pride in their job, sense of urgency, they are just in it for a check
Review from Operations Dept
Focus and stop gossiping! Please
Review from Operations Dept
Having the ability to train properly by having help from other areas to be able to properly train by hip to hip training.
Review from Operations Dept
It seems as though this industry only seems to appeal to the younger generations, and the younger generation seems to have a very poor work ethic. Also, as I previously said, the training has gone drastically downhill since I started.
Review from Operations Dept
What is most positive about the culture and environment at your company?
willingness to try and make our company competitive in the restaurant industry
Review from Operations Dept
Teams work like families and that is beautiful to see how they care for each other
Review from Operations Dept
The tenure of mangers and staff
I feel that everyone gets along. I haven't interacted with anyone who tries to "lord" over anyone else.
Review from Finance Dept
At the store level its great. But above store level no matter what they dont appreciate nothing and dont give any credit when something good happens. They always demand a million things but dont appreciate the effort people put in what they do and it kills the love for the job when nothing is good
Review from Operations Dept
What needs to change to make the company culture better?
Hire people interested in results
Review from Finance Dept
Still seems to be a culture of who you know, not what you know.
Review from Marketing Dept
Better compensation; better benefits; there are people in the company who are protected because of who they report to. This is wrong.
Stop micro managing everything and stop the useless daily calls
Review from Operations Dept
Higher ups need to know how to execute the job better than the best in the field employee or at least try.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people that work for the company.
Help the guests to get there meal
Review from IT Dept
working side by side with the folks in the restaurants
Review from Operations Dept
That every day I tray to help and make a different on people day at work
Review from Operations Dept
Seeing great running shifts and customers happy about their experience
What's going wrong and how can it be improved?
Won't invest in capital - needs to invest to grow our company.
Review from Finance Dept
Need to see leadership change
Review from HR Dept
General feeling of unease due to cash flow issues.
Review from Marketing Dept
changes need to be made at the director level
Review from Operations Dept
We need to look at the resources we have at the Support Center. People are not aligned correctly. We have great people that could partner up as a team but the suggestions go ignored. Promotions are not given out fairly. HR is corrupt and no one trusts them.
What do you like best about your company?
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What would you most like to see improved at your company?
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