Boyd Gaming Employee Reviews
Out of 97 Boyd Gaming employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Boyd Gaming improve their work culture. The Customer Support team, with 62% positive reviews, reports the best experience at Boyd Gaming compared to all other departments at the company. The Operations team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are very patient with new comers
They are strategic minded in their efforts.
Honest, fair, they know what they are doing which is the best leadership trait - know the job and show everyone else how to folllw your example!
My team is the exception and works great together
Care about the team members
What does the leadership team need to get better at?
Recognizing achievement and reward rather than taking credit of accomplishments of their teams for their own benefit and profit.
Review from Operations Dept
communicating with associates with out giving them dishonest answers.
Review from Customer Support Dept
They do not care for the employee's. Employee's are just numbers.
Review from Customer Support Dept
What is the best part about your compensation package?
Retirement fund, tips on tiop of hourly pay
Decent variety of benefit package options, ranging from 'legally covered' to 'just a few cents out of pocket for an ER trip'.
You are paid for your time off if eligible
The benefits are ok, but coild be better
Health Benefits are great and it helps us oit a lot.
Why do you feel undervalued and what would make you feel better about your compensation?
not paid my worth and would want more benefits
Compensation should be provided on accomplishments rather than end of year performance ratings. Truths speak louder than words, yet only senior management benefit financially off the backs of their teams.
Review from Operations Dept
Need to take care of managers, over work and no rewards for exceeding expectations
Review from Operations Dept
Shift differential, decent food. Somebody preparing our food so we don't use our break time
Review from Operations Dept
Competitive pay. Boyd is one of the the lowest paying companies in Las Vegas
What are some of the best things about your team?
Hard workers, great customer service.
The team work is the best
Hardworking, parient, knowledgable, greatvattitud and they support me tonthe best of their abilities.
The 80-20 rule is proven in that 80% of outcomes are the result of 20% doers. There's a lot of mediocrity in the organization and where old talent comes to retire.
Review from Operations Dept
We work as a team, we cover if somebody has something comes trade days. Can't do it now as we are working 6 day weeks. Team is really short. Leaving for better paying positions. Everybody got raise to $12.50. So now I'm making the same as a new hire. So much for loyalty to company.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Better communication amongst the employees and management.
just working together more as a team.
Review from Customer Support Dept
It's really not the co workers fault. They hire people who are not able to do the job.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The customers that truly make your day.
Pay and liked on call and the freedom
Leadership is involved in conflicts and their skills resolve issues well.
The fact thst everyone csres about eachother
Emphasis on team members well being.
What needs to change to make the company culture better?
More positive energy and to value employees
Working 8 days straight, some individuals doing work of 3-4 people. Then hear the work isn't getting done. Pay raise was too little too late. Walmarts pays better. If we are short our director comes in and helps out. The only one that does. Everybody agrees smoking is bad ventilation system i
Review from Operations Dept
Management....not favoring one associate over the other.
Review from Customer Support Dept
The Boyd group lies to the employees. They say they aren't going to close parts of the casino and then 2 weeks later they close them.
Review from Customer Support Dept
What did you like most about the interview process?
New job , new manager, new company
Its was quick and easy
I was accurately interview regarding my prior experiences and first-hand knowledge regarding the processes and operation I would be undertaking in my position.
Structure of questions and the opportunities for feedback
Getting to know my boss
What would you improve about your company's interview process?
Show them around to see if they like it or not
What makes you most happy at work?
Guest and the team members I engage with on a regular basis
The oeople i work with
Solving problems and helping orhers.
Seeing employees and customers everyday
Review from Customer Support Dept
Good working atmosphere pay and benefits
Review from Operations Dept
What's going wrong and how can it be improved?
Recognition and reward goes a long way. At the end of the day, people want to be compensated according to their value and accomplishments. Again, management reaps the financial benefits off the hard work and labor of their teams. Provide bonuses and incentives for work well done.
Review from Operations Dept
Management is negative. The favoritism needs to stop. And talking badly about their employees should stop. Or at least make sure that they don't find out.
Other engineers lack experience and skills. All the weight from there mistakes and refusal to do assignments gets put on the computer engineers.
What do you like best about your company?
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What would you most like to see improved at your company?
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