-4
eNPS Score
Q&A With Brightstar Employees
The wireless industry moves fast. And so do we. What’s innovative today might become outdated tomorrow, so we have to be able to see the big picture and sweat the small details. Doing that successfully takes trust, teamwork and a knack for making the complicated simple.
How employees describe working at Brightstar
Asisting senior citizens stay safely in their homes
Company ONLY wants $$$ and don't give a damn about customers
Unethical, immoral, bottom line is all that matters
It's fair, based on performance and achievements.
My experience with my company is very positive. This is the best company i have ever worked for. I feel totally accepted and respected
What it's like to work at Brightstar
- Brightstar employees generally work 8.4 hrs a day
- Employees at Brightstar report the work pace is moderate
- 72% of Brightstar employees look forward to interacting with their team every day
- Brightstar employees most often take 0-10 paid vacation and sick days each year
- 83% of Brightstar employees report they are happy with their work life balance
- Brightstar employees typically get valuable feedback on how to improve at work Once a quarter
- 75% of Brightstar employees call their work environment positive
Q&A With Brightstar Employees
IDX: 0 TOT: 33
How flexible is your work schedule at Brightstar?
Sometimes
Not at all
How would you describe your overall experience interviewing at Brightstar?
It was good at the beginning until they hired a new scheduler and it's been terrible ever since.
They really didn't listen to my questions I had, or my pay requests
What do employees at Brightstar think about their benefits?
No benefits available.
There are no benefits until 1 year but nobody stays long enough to get any because of management
What kind of people succeed at Brightstar?
Office staffers
No idea..... I feel the ones in management have never even done caregiving or CNA jobs!
How's the work pace at Brightstar?
Can be modest
What's one thing you wish you'd known before joining Brightstar?
If you don't accept the assignments that they want you to, they won't give you any.
Who did you meet with during your interview? And how long did it take to hear back from Brightstar?
Asst. Director. Same day
What should I wear for an interview at Brightstar?
Casual Business
What was the most difficult question that was asked during your interview at Brightstar?
Is there something about your past that we should know?
In your opinion, what are the most common interview questions that Brightstar asks?
Why do you want to work for Brightstar?
Does Brightstar drug test or do a background check?
Yes
How innovative is Brightstar?
Not very
What's the work from home policy like at Brightstar?
There is none
What's the internship program like at Brightstar?
There is none
How secure do you feel at your job at Brightstar?
Not at all.....was terminated after client told nurse I wouldn't let her cut up ribs and cook them one day....she was blind, on PUREED diet, didn't have stove at her house. Terminated by email which is very unprofessional and didn't even give me a chance to defend myself, just you're terminated!
What unique perks and benefits does Brightstar provide?
I didn't get any perks or benefits. Nothing available til employed at least one year. Vacation....per handbook, there may be instances where you could qualify for vacation time. ??????
How much diversity is there among employees at Brightstar?
Unsure, since we worked alone in client homes, never saw other caregivers, or met them, or talked with them.
How's the morale at Brightstar?
Not very good. The supervisors don't back you up. Client's daughter told them I wasn't taking care of client. Instead of checking it out, they terminated me, BY EMAIL with no explanation. I had PT, speech therapist, home health nurse, and various family members arrive unannounced numerous times each week, always dressed, bathed, clean, eating, drinking, toileting, etc.... anyone can say anything they want about you and nobody will back you up.
What do people at Brightstar think about the CEO? What do they do well and what can they improve?
Not sure. Communicate well. Need better pay.
How's the work life balance at Brightstar?
Great! During my interview I told them I couldn't handle heavy duty lifting anymore due to torn bicep and couldn't work past certain hours, and they matched me perfectly!
Does Brightstar have any remote positions?
Yes, majority are in home covering 3 counties
How's the vacation policy at Brightstar?
Not sure, haven't been there long enough....i think you get one week after a year
How does Brightstar make decisions around promotions?
I have no idea....since we do in home care, there really isn't promotion opportunities
Curious about what work's like at Brightstar?
Anonymously Ask Brightstar Employees Any Question
Should I work at Brightstar?
44% of Brightstar employees would encourage their friends to become coworkers, whereas 8% are neutral and 48% would not recommend working at Brightstar to their friends.
| 44% | Promoters |
|---|---|
| 8% | Passive |
| 48% | Detractors |
Working at Brightstar's competitors
Recently Asked Questions about working at Brightstar
- How's the work pace at Brightstar?
- Who did you meet with during your interview? And how long did it take to hear back from Brightstar?
- What should I wear for an interview at Brightstar?
- What was the most difficult question that was asked during your interview at Brightstar?
- In your opinion, what are the most common interview questions that Brightstar asks?
