69
out of 100
British Airways provides international and domestic scheduled air services for the carriage of passengers and cargo. read more
British Airways Competitors
British Airways competitors include easyJet, Singapore Airlines, Virgin Group, Cathay Pacific Airways Ltd. and Thai Airways. British Airways ranks 1st in Gender Score on Comparably vs its competitors. See below how British Airways compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
4th
NPS Rank
5th
Pricing Rank
4th
Customer Service
4th
See British Airways Culture vs Competitors:
British Airways Competitors at a Glance
CEO Ratings Comparison
British Airways' CEO Score Ranks 2nd
74 Employees at British Airways rate a 68 out of 100, which ranks them 2nd below easyJet's CEO,Johan Lundgren. Last rating was 2 months ago.
- 1st
Johan LundgreneasyJet17 Employees at easyJet rate Johan Lundgren a 69 out of 100, which ranks them 1st out of British Airways' competitors. Last rating was months ago.
- 3rd
Goh Choon PhongSingapore Airlines66out of 10024 Employees at Singapore Airlines rate Goh Choon Phong a 66 out of 100, which ranks them 3rd out of British Airways' competitors. Last rating was months ago.
- 4th
Josh BaylissVirgin Group66out of 10010 Employees at Virgin Group rate Josh Bayliss a 66 out of 100, which ranks them 4th out of British Airways' competitors. Last rating was months ago.
- 5th
Rupert HoggCathay Pacific Airways Ltd.55out of 10025 Employees at Cathay Pacific Airways Ltd. rate Rupert Hogg a 55 out of 100, which ranks them 5th out of British Airways' competitors. Last rating was months ago.
Product Quality Score Comparison
British Airways Ranks 4th in Product Quality Score
192 Customers rate British Airways' Product Quality Score a 3.4/5, which ranks it 4th against its competitors, below Virgin Group.
NPS Comparison
British Airways Ranks 5th in Net Promoter Score
257 Customers rate British Airways' Net Promoter Score a 6, which ranks it 5th against its competitors, below easyJet. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend British Airways to a friend?”.
Pricing Score Comparison
British Airways Ranks 4th in Pricing Score
184 Customers rate British Airways' Pricing Score a 3.2/5, which ranks it 4th against its competitors, below Virgin Group.
Customer Service Comparison
British Airways Ranks 4th in Customer Service
178 Customers rate British Airways' Customer Service a 3.4/5, which ranks it 4th against its competitors, below Cathay Pacific Airways Ltd..
Overall Culture Score Comparison
British Airways Ranks 2nd in Overall Culture Score
112 Employees rate British Airways' Overall Culture a 67/100, which ranks it 2nd against its competitors, below easyJet. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
British Airways Ranks 3rd in Employee Net Promoter Score
78 Employees rate British Airways' Employee Net Promoter Score a 0, which ranks it 3rd against its competitors, below Singapore Airlines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at British Airways to a friend?”.
Gender Score Comparison
British Airways Ranks 1st in Gender Score
6 Employees rate British Airways' Gender Score a 60/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at British Airways.
Diversity Score Comparison
British Airways Ranks 2nd in Diversity Score
6 Employees rate British Airways' Diversity Score a 62/100, which ranks it 2nd against its competitors, below Singapore Airlines. The Diversity Score tracks how positively diverse employees rate their experience at British Airways.
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