British Airways Culture | Comparably
British Airways provides international and domestic scheduled air services for the carriage of passengers and cargo. read more
EMPLOYEE
PARTICIPANTS
109
TOTAL
RATINGS
617

British Airways Company Culture

British Airways Culture

This score is derived from employee ratings & reviews
3.4/5
British Airways' Overall Culture is rated C+

Top Rated Culture Dimensions

British Airways CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
 British Airways' CEO
67 /100

Diversity at British Airways

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at British Airways have rated Meetings, Manager, and Compensation as the highest categories they have scored

Women at British Airways

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at British Airways have rated Manager, Meetings, and Compensation as the highest categories they have scored

British Airways eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-2

British Airways employees are -2% more likely to recommend British Airways as a great place to work

40%Promoters
18%Passives
42%Detractors

Working at British Airways

Working at British Airways is rated average by 109 employees, across various culture dimensions. British Airways employees are most satisfied about Meetings, Outlook, and Manager categories, putting British Airways’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Green Bay, WI. See below in detail how working at British Airways was rated by employees.

Overall Company Culture at British Airways

C+

Overall Company Culture at British Airways is rated C+

Last updated 2 months ago

Top
50%

British Airways ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

British Airways Employee Reviews

Out of 40 British Airways employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping British Airways improve their work culture.

70%
30%
Positive Reviews70%
Constructive Feedback30%

Positive Reviews From British Airways Employees

  • What do you like best about the leadership team?
    the food on board is delicious
  • What did you like most about the interview process?
    Very easy and convenient. It's just online video recording.
  • What is most positive about the culture and environment at your company?
    Good supportive coworkers and teamwork

Constructive Feedback From British Airways Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I don't feel undervalued but I believe that the benefits could be more generous. But it's understandeable considering how much the company had to recover yesterday.
  • What does the leadership team need to get better at?
    Valuing existing and new staff
  • What would you most like to see improved at your company?
    Don't make us look like a low cost carrier. We aren't.

British Airways Company Information

British Airways Company Overview

British Airways provides international and domestic scheduled air services for the carriage of passengers and cargo.

British Airways Mission, Vision & Values

British Airways Mission & Values

It is defined as "A mission describes the organization basic function in society , in terms of the product and services for its customer

HeadquarterEgg Harbor, WI
United States of America
Websitewww.ba.com/
Founding Date1919
Tel3444930748
Company StatusPublic
StockIAG

British Airways Competitors

British Airways competitors include easyJet, Singapore Airlines, Virgin Group, and Cathay Pacific Airways Ltd.. British Airways ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how British Airways compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    easyJet's Logo
    easyJet
    3.8/5
  2. #2
    Singapore Airlines' Logo
    Singapore Airlines
    3.4/5
  3. #3
    British Airways' Logo
    British Airways
    3.4/5
  4. #4
    Virgin Group's Logo
    Virgin Group
    3.3/5
  5. #5
    Cathay Pacific Airways Ltd. Logo
    Cathay Pacific Airways Ltd.
    2.2/5
  • Culture Video

British Airways Employees

109 employees at British Airways have reviewed British Airways across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 109 British Airways employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at British Airways are not very pleased with their total compensation at British Airways, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at British Airways are generally satisfied with their team. 109 Participants grade the quality of their coworkers a C. The majority believe the meetings at British Airways are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at British Airways believe the environment at British Airways is positive. Most Participants believe the pace of work at British Airways is extremely fast. About 50% of the employees at British Airways work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at British Airways are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining British Airways - Employee Onboarding

The prevailing opinion from Comparably users in Green Bay, WI about their company is that it was somewhat prepared on their first day. Green Bay, WI employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

British Airways KPIs and OKRs

Employees’ understanding of British Airways' KPIs and OKRs is essential for its success. Out of 2 British Airways employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

British Airways CEO & Leadership

British Airways CEO

 British Airways' CEO
67 /100

is generally unpopular with British Airways employees, but ranks especially low with Female employees, and by employees with the company for 1 to 2 Years and Hispanic or Latino employees. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to British Airways’s competitors, ranks below easyJet CEO Johan Lundgren.

British Airways Leadership

The British Airways Executive Team is rated a “C+”

  • Trisha M cfo

    Trisha M serves as the cfo of British Airways.

  • Steven Clark Senior Vice President Customer Service the Americas

    Steven Clark serves as the Senior Vice President Customer Service the Americas of British Airways.

  • Robin Hayes EXECUTIVE VICE PRESIDENT, AMERICAS

    Robin Hayes serves as the EXECUTIVE VICE PRESIDENT, AMERICAS of British Airways.

  • Ian Blackman VP Customer Service & Operations N. America (East) & the Caribbean

    Ian Blackman serves as the VP Customer Service & Operations N. America (East) & the Caribbean of British Airways. Ian... read more

  • Jonathan Weiner Vice President, Revenue Management North America

    Jonathan Weiner serves as the Vice President, Revenue Management North America of British Airways.

  • Simon Brooks SVP Sales, North America

    Simon Brooks serves as the SVP Sales, North America of British Airways. Simon started at British Airways in Apr of 2012.... read more

  • Norma Rios Vice President, Corporate Sales, North America

    Norma Rios serves as the Vice President, Corporate Sales, North America of British Airways.

  • Doug Caines VP Business Development North America & Asia Pacific

    Doug Caines serves as the VP Business Development North America & Asia Pacific of British Airways.

  • Diana Fung Vice President Communications

    Diana Fung serves as the Vice President Communications of British Airways.

British Airways Salaries

How much does British Airways pay?

How much do people at British Airways get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at British Airways is $132,543, or $63 per hour, while the estimated median salary is $130,681, or $62 per hour.

At British Airways, the highest paid job is a Director of Sales at $234,820 annually and the lowest is a CS Rep at $45,754 annually. Average British Airways salaries by department include: HR at $125,835, Finance at $88,657, Business Development at $158,172, and Admin at $61,759. Half of British Airways salaries are above $130,681.

29 employees at British Airways rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 90 ratings) while 28 employees at British Airways rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 30 ratings).

Salaries contributed from British Airways employees include job titles like Engineering Manager and Global Marketing Manager. Comparably data has a total of 0 salary records from British Airways employees.

Last updated months ago.

1st Percentile
$72k
$72k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$235k
$235k67th Percentile
83rd Percentile
$275k
$275k83rd Percentile
100th Percentile
$293k
$293k100th Percentile
$132,543*
Average Compensation
$130,681*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

British Airways Salaries by Department

Explore British Airways Salaries

Diversity & Inclusion at British Airways

Diverse employees at British Airways score the company 62/100 across various culture categories, placing British Airways in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at British Airways across various culture dimensions.

Ranked Culture the Highest

Women 59/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees 59/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

British Airways Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

British Airways PTO

British Airways' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is British Airways' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. British Airways' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy50%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

British Airways Careers

British Airways Jobs

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Let British Airways Know You Want To Work There

Overview of Candidates Interested in British Airways on Comparably

Candidates By Department

All Industries
67%
Operations
33%

Candidates By Location

New York City
67%
Villa Rica
33%

Frequently Asked Questions regarding British Airways

What is British Airways eNPS?

The eNPS for British Airways is -2

What is the salary for Event Planner in British Airways?

Event Planner average salary in the US is 93k

What are the salaries in the Business Development in British Airways?

The average salaries for Business Development in British Airways is 158k

Who are British Airways competitors?

British Airways main competitors are easyJet, Singapore Airlines, Virgin Group, Cathay Pacific Airways Ltd.

What are the benefits at British Airways?

British Airways perks and benefits are Dental Insurance & Health Insurance

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