Brussels Airlines Competitors | Comparably
Brussels Airlines is the flag carrier and largest airline of Belgium based and headquartered at Brussels Airport. read more
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
54

Brussels Airlines Competitors

Brussels Airlines competitors include Swiss International Airlines, Lufthansa, Austrian Airlines and Ryanair. Brussels Airlines ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Brussels Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
5th
Pricing Rank
4th
Customer Service
5th

See Brussels Airlines Culture vs Competitors:

Brussels Airlines Competitors
RankCompanyScore
1Swiss International Airlines72
2Brussels Airlines72
3Lufthansa68
4Austrian Airlines67
5Ryanair55
Product Quality Score Comparison

Brussels Airlines Ranks 3rd in Product Quality Score

12 Customers rate Brussels Airlines' Product Quality Score a 3.6/5, which ranks it 3rd against its competitors, below Austrian Airlines.

  1. 1st
    Swiss International Airlines
    3.7 / 5
  2. 2nd
    Austrian Airlines
    3.7 / 5
  3. 3rd
    Brussels Airlines
    3.6 / 5
  4. 4th
    Lufthansa
    3.5 / 5
  5. 5th
    Ryanair
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1Swiss International Airlines74
2Austrian Airlines74
3Brussels Airlines72
4Lufthansa70
5Ryanair66
NPS Comparison

Brussels Airlines Ranks 5th in Net Promoter Score

15 Customers rate Brussels Airlines' Net Promoter Score a -7, which ranks it 5th against its competitors, below Ryanair. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Brussels Airlines to a friend?”.

  1. 1st
    Austrian Airlines
    49
  2. 2nd
    Swiss International Airlines
    25
  3. 3rd
    Lufthansa
    13
  4. 4th
    Ryanair
    -3
  5. 5th
    Brussels Airlines
    -7
NPS Comparison
RankCompany Score
1Austrian Airlines49
2Swiss International Airlines25
3Lufthansa13
4Ryanair-3
5Brussels Airlines-7
Pricing Score Comparison

Brussels Airlines Ranks 4th in Pricing Score

11 Customers rate Brussels Airlines' Pricing Score a 3.3/5, which ranks it 4th against its competitors, below Lufthansa.

  1. 1st
    Ryanair
    3.5 / 5
  2. 2nd
    Swiss International Airlines
    3.4 / 5
  3. 3rd
    Lufthansa
    3.4 / 5
  4. 4th
    Brussels Airlines
    3.3 / 5
  5. 5th
    Austrian Airlines
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Ryanair71
2Swiss International Airlines69
3Lufthansa68
4Brussels Airlines66
5Austrian Airlines64
Customer Service Comparison

Brussels Airlines Ranks 5th in Customer Service

10 Customers rate Brussels Airlines' Customer Service a 3/5, which ranks it 5th against its competitors, below Ryanair.

  1. 1st
    Swiss International Airlines
    3.4 / 5
  2. 2nd
    Lufthansa
    3.3 / 5
  3. 3rd
    Austrian Airlines
    3.3 / 5
  4. 4th
    Ryanair
    3.2 / 5
  5. 5th
    Brussels Airlines
    3 / 5
Customer Service Comparison
RankCompany Score
1Swiss International Airlines68
2Lufthansa66
3Austrian Airlines66
4Ryanair65
5Brussels Airlines61
Overall Culture Score Comparison

Brussels Airlines Ranks 2nd in Overall Culture Score

9 Employees rate Brussels Airlines' Overall Culture a 72/100, which ranks it 2nd against its competitors, below Swiss International Airlines. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Swiss International Airlines
    72 / 100
  2. 2nd
    Brussels Airlines
    72 / 100
  3. 3rd
    Lufthansa
    68 / 100
  4. 4th
    Austrian Airlines
    67 / 100
  5. 5th
    Ryanair
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Swiss International Airlines72
2Brussels Airlines72
3Lufthansa68
4Austrian Airlines67
5Ryanair55
eNPS Comparison

Brussels Airlines Ranks 2nd in Employee Net Promoter Score

7 Employees rate Brussels Airlines' Employee Net Promoter Score a 43, which ranks it 2nd against its competitors, below Austrian Airlines. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Brussels Airlines to a friend?”.

  1. 1st
    Austrian Airlines
    67
  2. 2nd
    Brussels Airlines
    43
  3. 3rd
    Lufthansa
    7
  4. 4th
    Swiss International Airlines
    4
  5. 5th
    Ryanair
    -16
eNPS Comparison
RankCompany eNPS
1Austrian Airlines67
2Brussels Airlines43
3Lufthansa7
4Swiss International Airlines4
5Ryanair-16
Gender Score Comparison
Not Enough Ratings To Rank Brussels Airlines
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Diversity Score Comparison
Not Enough Ratings To Rank Brussels Airlines
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