C2 Education Employee Reviews
Out of 58 C2 Education employee reviews, 44% were positive. The remaining 56% were constructive reviews with the goal of helping C2 Education improve their work culture.
What does the leadership team need to get better at?
Paying their teachers. Focusing on academics. Listening to the people on the front lines.
Listen more and treat us fairly
Actually do some work and not just collect paychecks
Everything. Communication empathy and kindness to start.
Understanding how education works and the needs of the market. Support Customers and put their needs first.
Why do you feel undervalued and what would make you feel better about your compensation?
Missing paychecks from last year still not resolved. Pay dispute was from an error in direct deposit made on company behalf
Pay structure too heavily rewards sales targets, while underpaying the rest of the team.
Improve base pay for all
The company has made it clear they dont care about any of their employees. Our managers have repeated that to us.
Monthly bonuses should be paid out to ECs for doing the core of the work to make monthly budget.
What do your coworkers need to improve and how could you work together better?
my coworkers are at different centers with different experiences. it's very unlikely that these individuals will openly talk about what makes their techniques most effective. it's like a puzzle and you gotta figure it out yourself or you're gonna get replaced.
Posted 12 days ago
Office staff needs to be competent in education management and customer service. They need to be relatable to customers, put their needs first and deescalate conflicts rather than creating them.
What needs to change to make the company culture better?
Transparency among the top management and mid management
What would you improve about your company's interview process?
Ask relevant questions of your interviees
The interview process was quite positive and fast. I had 4 interviews with HR, CD, DM and RVP. It seemed like a great company to work for at the time with great people.
What's going wrong and how can it be improved?
the mixing up of teachers and having 2-3 students per tutor yet not having enough capable tutors was the most embarrassingly wrong thing about the company. small centers can thrive with one or two extremely good tutors working with handful of extremely bright students. big centers, it's impossible.
Posted 12 days ago
Too much paperwork required of us
Staff in place from EC position, DM, and up are only focuses on, told to focus on money, not quality of product or making customers feel valued. Needs a complete cultural change.
Positive work culture and environment can motivate employees
Sometimes students can be very rude and annoying, but mainly because of the repetitive sessions.
What would you most like to see improved at your company?
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