-82
NPS
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Cadence Education
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About Cadence Education's Brand
A national operator of early childhood education centers for children six weeks to twelve-years-old
Brand at a Glance
66%
Customer Loyalty
1.7/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Cadence Education CMO
Cadence Education NPS
Cadence Education's Net Promoter Score (NPS) is a -82 with 7% Promoters, 4% Passives, and 89% Detractors. Net Promoter Score tracks whether Cadence Education's customers would recommend using the product based on a scale of -100 to 100.
Cadence Education Overall NPS
| 7% | Promoters |
|---|---|
| 4% | Passives |
| 89% | Detractors |
Cadence Education NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -81 | Mar 2024 | -81 |
Apr 2024 -81 | Apr 2024 | -81 |
May 2024 -83 | May 2024 | -83 |
Jun 2024 -82 | Jun 2024 | -82 |
Oct 2024 -81 | Oct 2024 | -81 |
Feb 2025 -81 | Feb 2025 | -81 |
Mar 2025 -81 | Mar 2025 | -81 |
Jul 2025 -81 | Jul 2025 | -81 |
Jan 2026 -81 | Jan 2026 | -81 |
Feb 2026 -81 | Feb 2026 | -81 |
Mar 2026 -81 | Mar 2026 | -81 |
Apr 2026 -81 | Apr 2026 | -81 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cadence Education NPS by Gender
Male customers rated Cadence Education's NPS 7 points higher than Female customers.
Male
-75
Cadence Education's NPS was rated -75 by Male customers on Comparably.
8%
Promoters
9%
Passives
83%
Detractors
Female
-82
Cadence Education's NPS was rated -82 by Female customers on Comparably.
6%
Promoters
6%
Passives
88%
Detractors
Cadence Education NPS by Ethnicity
Cadence Education's NPS was rated the highest by Other customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -90 | Caucasian | -90 |
African American/Black -100 | African American/Black | -100 |
Other -56 | Other | -56 |
Cadence Education NPS by Age
Cadence Education's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.
Cadence Education NPS by Usage
Cadence Education's NPS was rated the highest by customers who have used Cadence Education's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -62 | Less than 1 Year | -62 |
1 to 2 Years -70 | 1 to 2 Years | -70 |
2 to 5 Years -88 | 2 to 5 Years | -88 |
5 to 10 Years -67 | 5 to 10 Years | -67 |
Over 10 Years -100 | Over 10 Years | -100 |
Cadence Education Customer Reviews
Out of the 14 Cadence Education customer reviews 1 was positive and 13 were constructive. Cadence Education customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Cadence Education Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Cadence Education users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cadence Education Customer Loyalty Score by Gender
Female customers rated Cadence Education's Customer Loyalty score 8% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Cadence Education.
Male
55%
Yes
Female
63%
Yes
Cadence Education Customer Loyalty Score by Ethnicity
Cadence Education's Customer Loyalty score was rated the highest by Other customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Cadence Education.
63
out of 100
Caucasian
40
out of 100
African American/Black
70
out of 100
Other
Cadence Education Customer Loyalty Score by Age
Cadence Education's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Cadence Education.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 55% | 26-30 | 55% |
31-35 70% | 31-35 | 70% |
36-40 58% | 36-40 | 58% |
41-45 66% | 41-45 | 66% |
46-50 40% | 46-50 | 40% |
Cadence Education Customer Loyalty Score by Usage
Cadence Education's Customer Loyalty score was rated the highest by customers who have used Cadence Education's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Cadence Education Customer Loyalty Score by Industry
Cadence Education's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Cadence Education Product Quality
1.7/5
Cadence Education has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadence Education's overall Product Quality score rated by its users and customers.
Cadence Education Product Information
Cadence Education’s product quality score is a 1.7 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated Cadence Education's product the highest. Reviewers from the Education industry rated Cadence Education the lowest at 1.5.
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Education
Quick Insights into Cadence Education Product Quality
Cadence Education's Product Quality score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers who have used Cadence Education's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Cadence Education's Product Quality.
Ranked Cadence Education Product Quality the Highest
Ranked Cadence Education Product Quality the Lowest
Cadence Education Product Quality Score by Gender
Female customers rated Cadence Education's Product Quality score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Cadence Education.
Male
1.5/5
Female
1.7/5
Cadence Education Product Quality Score by Ethnicity
Cadence Education's Product Quality score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Cadence Education.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.3 | African American/Black | 2.3 |
Other 1.8 | Other | 1.8 |
Cadence Education Product Quality Score by Age
Cadence Education's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Cadence Education.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 1.6 | 26-30 | 1.6 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.7 | 36-40 | 1.7 |
41-45 1.7 | 41-45 | 1.7 |
46-50 1.5 | 46-50 | 1.5 |
Cadence Education Product Quality Score by Usage
Cadence Education's Product Quality score was rated the highest by customers who have used Cadence Education's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Cadence Education Product Quality Score by Industry
Cadence Education's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Individual and Family Services industry customers.
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Cadence Education Pricing
Cadence Education ROI & Value For Money
1.5/5
Cadence Education has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadence Education's overall ROI score rated by its users and customers.
Cadence Education Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Education industry think that they had the lowest ROI from Cadence Education.
Quick Insights into Cadence Education ROI
Cadence Education's ROI score was rated highest by customers who have used Cadence Education's products/services for 5 to 10 Years, and rated lowest by customers who have used Cadence Education's products/services for Over 10 Years.
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Ranked Cadence Education ROI the Highest
Ranked Cadence Education ROI the Lowest
Cadence Education ROI Score by Gender
Cadence Education's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Cadence Education.
Male
1.5/5
Female
1.5/5
Cadence Education ROI Score by Ethnicity
Cadence Education's ROI score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Cadence Education.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Cadence Education ROI Score by Age
Cadence Education's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Cadence Education.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.7 | 36-40 | 1.7 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
Cadence Education ROI Score by Usage
Cadence Education's ROI score was rated the highest by customers who have used Cadence Education's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Cadence Education ROI Score by Industry
Cadence Education's ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Individual and Family Services industry customers.
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Cadence Education Customer Satisfaction (CSAT)
Cadence Education Customer Satisfaction (CSAT) Score
10 / 100
Cadence Education has an overall Customer Satisfaction score of 10 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
7%
Satisfied
3%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
25%
Very Dissatisfied
58%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Cadence Education Customer Satisfaction
Cadence Education's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers from the Individual and Family Services industry.
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Ranked Cadence Education Customer Satisfaction the Highest
Ranked Cadence Education Customer Satisfaction the Lowest
Cadence Education Customer Satisfaction Score by Gender
Female customers rated Cadence Education's Customer Satisfaction score 3 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Cadence Education.
8 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 8% | |
Neither Satisfied nor Dissatisfied | 8% | |
Dissatisfied | 26% | |
Very Dissatisfied | 58% |
11 / 100
FemaleVery Satisfied | 4% | |
|---|---|---|
Satisfied | 7% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 22% | |
Very Dissatisfied | 63% |
Cadence Education Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Cadence Education's Customer Satisfaction (CSAT) score was rated 8% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Cadence Education.
8 / 100
Very Satisfied
0%
Satisfied
8%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
24%
Very Dissatisfied
60%
CSAT according to African American/Black
Cadence Education's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Cadence Education.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
CSAT according to Other
Cadence Education's Customer Satisfaction (CSAT) score was rated 22% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Cadence Education.
22 / 100
Very Satisfied
11%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
34%
Very Dissatisfied
44%
Cadence Education Customer Satisfaction Score by Age
Cadence Education's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Cadence Education.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 33% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 14% | |||||||||||||||
| 41-45 | 0% |
Cadence Education Customer Satisfaction Score by Usage
Cadence Education's Customer Satisfaction score was rated the highest by customers who have used Cadence Education's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Cadence Education Customer Satisfaction Score by Industry
Cadence Education's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Individual and Family Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Cadence Education Customer Service
1.5/5
Cadence Education has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadence Education's overall Customer Service score rated by its users and customers.
About Cadence Education's Customer Service
Address
8767 E. Via de Ventura,, Suite #200, Scottsdale, AZ 85258
Website
http://www.cadence-education.com/
Phone Number
+1 (480) 607-7552
Quick Insights into Cadence Education Customer Service
Cadence Education's Customer Service score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers who have used Cadence Education's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Cadence Education's Customer Service score.
Ranked Cadence Education Customer Service the Highest
Ranked Cadence Education Customer Service the Lowest
Cadence Education Customer Service Score by Gender
Cadence Education's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Cadence Education.
Male
1.5/5
Female
1.5/5
Cadence Education Customer Service Score by Ethnicity
Cadence Education's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Cadence Education.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Cadence Education Customer Service Score by Age
Cadence Education's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Cadence Education.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 1.7 | 26-30 | 1.7 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.7 | 41-45 | 1.7 |
46-50 1.5 | 46-50 | 1.5 |
Cadence Education Customer Service Score by Usage
Cadence Education's Customer Service score was rated the highest by customers who have used Cadence Education's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Cadence Education Customer Service Score by Industry
Cadence Education's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Individual and Family Services industry customers.
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Cadence Education as an Employer
2.3/5
Cadence Education has a 2.3/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Cadence Education scored a -82 for Net Promoter Score and a -61 for Employee Net Promoter Score. NPS gauges how likely a customer of Cadence Education would recommend the brand to a friend. ENPS measures how likely Cadence Education employees would recommend working at Cadence Education to a friend.
Net Promoter Score
-82
NPS Score
| 7% | Promoters |
|---|---|
| 4% | Passive |
| 89% | Detractors |
Employee Net Promoter Score
-61
eNPS Score
| 16% | Promoters |
|---|---|
| 7% | Passive |
| 77% | Detractors |
