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CallRail Company Culture
CallRail Culture
This score is derived from employee ratings & reviews3.9/5
CallRail's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+eNPS
A+Executive Team
AManager
AMeetings
ACallRail CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Marc Ginsberg
91 /100
See More
Diversity at CallRail
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Diverse employees at CallRail have rated Manager, Executive Team, and Team as the highest categories they have scored
Women at CallRail
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at CallRail have rated Manager, Team, and Executive Team as the highest categories they have scored
CallRail eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
86
CallRail employees are 86% more likely to recommend CallRail as a great place to work
| 93% | Promoters |
|---|---|
| 0% | Passives |
| 7% | Detractors |
Working at CallRail
Working at CallRail is rated average by 21 employees, across various culture dimensions. CallRail employees are most satisfied about CEO Rating, eNPS, and Executive Team categories, putting CallRail’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Atlanta. See below in detail how working at CallRail was rated by employees.
Overall Company Culture at CallRail
B
Overall Company Culture at CallRail is rated B
Last updated months ago
Top
30%
CallRail ranks in the Top 30% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCallRail Employee Reviews
Out of 16 CallRail employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From CallRail Employees
- What did you like most about the interview process?Getting to meet different team members that I would potentially collaborate with.
- What is most positive about the culture and environment at your company?The culture is inclusive and understanding.
- What are some of the best things about your team?My team is smart and collaborative
CallRail Company Information
CallRail Company Overview
CallRail’s lead intelligence platform helps businesses market with confidence.
CallRail was founded in 2011 and its current CEO is Marc Ginsberg. Since its inception 15 years ago, CallRail has grown to 68 employees.
CallRail Mission, Vision & Values
CallRail Mission Statement
To provide robust analytics to grow any size business.
CallRail Values
- Work with intensity
- Deliver incredible products
- Respect everyone
- Mind the business
- Turn it off
| Headquarter | 100 Peachtree St NW, #2700 Atlanta, GA 30303 United States of America |
|---|---|
| Website | www.callrail.com |
| Founding Date | 2011 |
| Tel | 888-214-9706 |
| Company Status | Private |
| Social Sites |
CallRail Competitors
CallRail competitors include Invoca, Amobee, CallFire, and Call Tracking Metrics. CallRail ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how CallRail compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
CallRail Employees
CallRail has 68 employees. 21 employees at CallRail have reviewed CallRail across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 21 CallRail employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CallRail are pleased with their total compensation at CallRail, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CallRail are extremely happy with their team. 21 Participants grade the quality of their coworkers a B+. The majority believe the meetings at CallRail are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CallRail believe the environment at CallRail is positive. Most Participants believe the pace of work at CallRail is comfortably fast. About 54% of the employees at CallRail work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CallRail are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
CallRail employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at CallRail report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of CallRail employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CallRail employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
91% of CallRail employees call their work environment positive
Environment
Joining CallRail - Employee Onboarding
The prevailing opinion from employees about joining CallRail is that the company was prepared on their first day. CallRail employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CallRail KPIs and OKRs
At CallRail 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CallRail's KPIs and OKRs is essential for its success. Out of 3 CallRail employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
CallRail CEO & Leadership
CallRail CEO - Marc Ginsberg
91 /100
CallRail’s CEO Marc Ginsberg started in this role in 2022. Marc’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Atlanta. CallRail’s CEO is highly regarded especially by Female employees. Compared to CallRail’s competitors, Marc Ginsberg ranks right above CallFire CEO Dinesh Ravishankar. Under Ginsberg’s leadership, CallRail employee respondents are most happy about their Executive Team and the company’s Manager. Gender and Diversity are two areas, according to respondents, where CallRail could stand to see real improvement.
CallRail Leadership
The CallRail Executive Team is rated an “A” and led by CEO Marc Ginsberg, CFO Michael Eis, and CTO Elliott Wood
Marc Ginsberg CEO / President
Marc Ginsberg serves as the CEO / President of CallRail.
Michael Eis CFO
Michael Eis serves as the CFO of CallRail. Michael started at CallRail in March of 2017. Michael currently resides in... read more
Elliott Wood CTO
Elliott Wood serves as the CTO of CallRail. Elliott started at CallRail in August of 2013. Elliott currently resides in... read more
Mary Donnellon Chief Revenue Officer
Mary Donnellon serves as the Chief Revenue Officer of CallRail. Mary started at CallRail in October of 2018. Mary... read more
TJ Lindsley VP Operations
TJ Lindsley serves as the VP Operations of CallRail. TJ started at CallRail in March of 2017. TJ currently resides in... read more
Craig Chiofalo VP Customer Experience
Craig Chiofalo serves as the VP Customer Experience of CallRail. Craig started at CallRail in January of 2018. Craig... read more
Ryan Johnson VP Product Management
Ryan Johnson serves as the VP Product Management of CallRail. Ryan started at CallRail in November of 2017. Ryan... read more
Kevin Mann Co-Founder & Chief Product Officer
Kevin Mann serves as the Co-Founder & Chief Product Officer of CallRail. Kevin started at CallRail in March of 2011.... read more
Palmer Houchins Vice President of Marketing
Palmer Houchins serves as the Vice President of Marketing of CallRail.
CallRail Salaries
How much does CallRail pay?
How much do people at CallRail get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CallRail is $86,089, or $41 per hour, while the estimated median salary is $191,117, or $91 per hour.
At CallRail, the highest paid job is a Director of Engineering at $157,147 annually and the lowest is a Technical Support at $38,219 annually. Average CallRail salaries by department include: Admin at $43,097, Engineering at $103,765, HR at $85,894, and IT at $93,189. Half of CallRail salaries are above $191,117.
14 employees at CallRail rank their Compensation in the Top 35% of similar sized companies in the US (based on 42 ratings) while 12 employees at CallRail rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 14 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $87k | $87k | 1st Percentile |
17th Percentile $139k | $139k | 17th Percentile |
33rd Percentile $176k | $176k | 33rd Percentile |
50th Percentile $193k | $193k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $223k | $223k | 83rd Percentile |
100th Percentile $230k | $230k | 100th Percentile |
$86,089*
Average Compensation
$191,117*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CallRail Salaries by Department
Diversity & Inclusion at CallRail
Diverse employees at CallRail score the company 73/100 across various culture categories, placing CallRail in the Bottom 35% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CallRail across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
CallRail Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
CallRail PTO
CallRail's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is CallRail's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. CallRail's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CallRail Careers
CallRail Jobs
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Overview of Candidates Interested in CallRail on Comparably
Candidates By Department
IT | 27% | |
|---|---|---|
Executive | 18% | |
Design | 18% | |
All Industries | 9% | |
Engineering | 9% | |
Other | 18% |
Candidates By Location
Atlanta | 45% | |
|---|---|---|
Chicago | 9% | |
Los Angeles | 9% | |
New York City | 9% | |
Santa Barbara | 9% | |
Other | 18% |
Frequently Asked Questions regarding CallRail
What is CallRail address?
CallRail location is at 100 Peachtree St NW, #2700
Who is the CEO of CallRail?
CallRail CEO is Marc Ginsberg, their score by employees is 91
What is CallRail eNPS?
The eNPS for CallRail is 86
What is the salary for SysAdmin in CallRail?
SysAdmin average salary in the US is 74k
What are the salaries in the Finance in CallRail?
The average salaries for Finance in CallRail is 74k
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