Canon Employee Reviews
Out of 145 Canon employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Canon improve their work culture. The Customer Support team, with 64% positive reviews, reports the best experience at Canon compared to all other departments at the company. The Operations team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
That they are trying to build an inclusive environment for all
They take time to listen to you.
Review from Operations Dept
Great people, wonderful leadership, I love the people I work with.
Think is fine, but it could be better
They are an honest bunch of people
What does the leadership team need to get better at?
Team organization no accountabilty favortism
Treating people with respect and accepting responsibility and accountability. Stop feathering your own nests at the expense of actual workers. Listen to and act on these reviews as these themes are continuous but don't change.
Being transparent!! Let the supervisor and other leads room to do their without management overshadowing them
Review from Operations Dept
More diversity and people of color in leadership ship roles. Be more active in the community so people can relate to those they are buying from
Communicate must approach and engage with staffs on many issues but managers are only interested in their own success. There is no discussions on staffs development, growth and future plans with the company. Managers need to improve on staffs engagement.
Review from Operations Dept
What is the best part about your compensation package?
The benefits are good and I appreciate the hybrid work schedule.
Great rate and fair terms.
salary, bonus package is nice extra but not conclusive for job choice.
I get to work with the most technically professional teams ever.
Benefits, retirement plan, very fairly paid.
Why do you feel undervalued and what would make you feel better about your compensation?
company saving money with AI , prices of products go up and employees remain the same
Too expensive for a billiol dollar company
Overtime expected with no extra pay. Below inflation or zero pay rises at flat rate so higher paid employees (executives and managers) benefit while lower grades fall behind. Provide transparency on salaries and how they are really calculated
I am a temporary employee so I get no benefits
If technology staff was more understanding
What are some of the best things about your team?
My team is very nice and willing to help if I need it.
they are willing to work together
Everyones works very collaboratively together.
For the most part my team helps each other, some team members are not help.
Review from Operations Dept
Hopefully they listen to what I need
What do your coworkers need to improve and how could you work together better?
we must stay live to support customers base ,unable to join meetings to gain insight
Teamwork and get along too much whining
Proper training and systems. Stop fear and blame culture
People need to care about their jobs and the downstream effects of decisions.
Teams usually pretty good, they overcome the management shortcomings.
What is most positive about the culture and environment at your company?
this answer isnt valid as staff are remote
Everyone works together and is friendly
Error culture, helping others, persistence in goal pursuit
We strive to do the best quality job that we can for our customers.
Review from Operations Dept
The hybrid work schedule is very nice and the office is clean.
What needs to change to make the company culture better?
Senior leadership need to face reality and train management to create a less toxic work environment, reduce greed at senior levels and increase fairness in the workplace. Live up to so called Kyosei philosophy instead of just saying the word a lot and ignoring the real situation.
Shakedown from top to bottom. Need to foster a positive, learning environment that maximizes the strengths of each employee.
What did you like most about the interview process?
quick and onboarding was quick
the process was quite professional but extremely slow which was a clue to how the company is run
The option to do it virtually.
Review from Operations Dept
The interviewers were directors in my department.
Open and honest and understanding
What would you improve about your company's interview process?
You had to really ask tons of questions, there was no rhyme or reason to the interview.
What makes you most happy at work?
The work, my creativity and the people.
Interacting with other staff members and hitting goals
Completing all tasks that are given, and helping others achieve their goals.
My colleagues are the best people in the world!
The people I am here to serve. My floor is really great.
Review from Operations Dept
What's going wrong and how can it be improved?
AI answers calls , customers cant get in line if system can understand them
Core markets are in decline. More innovation and clear out of slow Japanese outdated culture. Stop virtue signalling DE&I commitment and abandoning it as soon as business is bad
The environment is kind of depressing we're closed off in a room with no windows and it would be nice if the company could provide refreshments and more quality lunch break area
Review from Customer Support Dept
You will be doing lots of reports and such, and if you don't get it right the first time, they will let you go without trial.
The overall pay scale should be reviewed
Review from Customer Support Dept
What do you like best about your company?
change oriented, challenging markets, digital transition
What would you most like to see improved at your company?
Pace of changes, speedup management decision on growing markets
Opportunities for advancement
Review from Customer Support Dept