
At Capital One 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Capital One's KPIs and OKRs is essential for its success. Out of 73 Capital One employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 49 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Capital One is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Capital One employees shared they generally receive helpful feedback once a month or every week, while 45% of Capital One employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.